JSH Plumbing & Heating Reviews 

97
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 46 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company's excellent service and professionalism from start to finish. Reviewers frequently commend the staff for their expertise, helpfulness, and polite demeanor, making interactions positive. Many people appreciate the efficiency and quick response times, noting work is completed swiftly and effectively, leaving premises clean. Customers frequently express high satisfaction with outcomes, describing new installations or repairs as desired. Many also highlight the company's resourcefulness in handling unexpected issues, leading to consistent recommendations for future work due to trust and reliability.

What people talk about most

Service

Users describe positive interactions with service, consistently praising the professionalism, efficiency, and... See more

Staff

Consumers find staff to be exceptionally professional, friendly, and knowledgeable, consistently praising... See more

Facilities

Customers consistently note ambiguous experiences with facilities, particularly regarding bathroom... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I've just had a full bathroom replacement by JSH and I couldn't be anymore happier, I asked them for the wow factor and they did not disappoint, Tom and Theos work was exceptional on this and nothing... See more

Company replied

Rated 5 out of 5 stars

Led by the superb family team of Simon and Helen every member of the JSH crew responsible for work at our home has made what might have been a very difficult renovation project a much easier, speedier... See more

Company replied

Rated 5 out of 5 stars

I would highly recommend JSH plumbing and heating to everyone. Simon and the team have gone above and beyond to give us a working central heating system. No other company have been able to do this... See more

Company replied

Rated 5 out of 5 stars

I am absolutely delighted with my new shower room which was put in my property by Paul ( and Joe ) plus Simon. I still can’t believe it. The work was carried out so professionally and I can’t thank t... See more

Company replied


Company details

  1. Plumber

Written by the company

Plumbing & Heating Engineers based in Barry, working across the Vale of Glamorgan.


Contact info

4.9

Excellent

TrustScore 5 out of 5

97 reviews

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No recent history of asking for reviews

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4.9

All reviews

(97)

44 reviews in the last 12 months

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Rated 5 out of 5 stars

I woke up a couple of days ago to find…

I woke up a couple of days ago to find that I was without heating and hot water. I called Rhys and he came later that day to sort the problem. He was really quick and efficient and also very pleasant.
It’s great to know of such a reliable company - I can highly recommend them.

8 January 2024
Unprompted review
JSH Plumbing & Heating logo

Reply from JSH Plumbing & Heating

Thank you so much

Rated 5 out of 5 stars

JSH Plumbing & Heating responded quickly

JSH Plumbing & Heating responded quickly to my problem and were a pleasure to have working in the house.
I telephoned JSH on Tuesday 2nd January 2024 as the shower pump installed at our house many years previously (by others) had stopped working. Within two hours a plumber was on site to diagnose the problem (new pump required). The pump was ordered and installed within three days with no fuss and no mess. I was impressed that I was kept informed as to when the pump was ordered and when I could expect the installation to be carried out. I would happily recommend JSH Plumbing & Heating to everyone for their professionalism.

2 January 2024
Unprompted review
JSH Plumbing & Heating logo

Reply from JSH Plumbing & Heating

Thank you very much, it was a pleasure dealing with you

Rated 5 out of 5 stars

I phoned with a leaking toilet…

I phoned with a leaking toilet emergency he sent someone within the hour the men he sent were fast friendly and verry good at wat they doo..I highly recommended these guys they never give up till the customer is happy...great service great price

22 December 2023
Unprompted review
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Reply from JSH Plumbing & Heating

Thank you for the review Dale. Have a lovely christmas :)

Rated 5 out of 5 stars

Absolutely brilliant

Absolutely brilliant. Looked at our boiler, diagnosed the issue within 5-10 mins, was able to pick up the relevant part and fit it within the hour, issue resolved. Really can't fault it and highly recommend them.

30 November 2023
Unprompted review
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Reply from JSH Plumbing & Heating

Thank you - so pleased we were able to sort this out quickly for you

Rated 5 out of 5 stars

Service above and beyond.

Had our 30 year old boiler replaced along with all our radiators this week. Simon , Rhys and Joe arrived at 8am and the job was done and dusted by 6pm. We are more than happy bunnies at the quality of the work done and would highly recommend JSH Plumbing and Heating.
5 star service
⭐️ ⭐️ 🌟 ⭐️ ⭐️

4 December 2023
Unprompted review
JSH Plumbing & Heating logo

Reply from JSH Plumbing & Heating

Thank you, it was a pleasure to work for you both :)

Rated 5 out of 5 stars

Outstanding Service from JSH Plumbing and Heating

For the 2nd time in a year, I’ve experienced exceptional service from JSH Plumbing and Heating. Joe not only fixed the problem but also made sure everything was in top notch condition before leaving and was friendly and respectful of the property.

What truly sets JSH Plumbing and Heating apart is their commitment to excellent communication. Throughout the entire process, the company demonstrates a remarkable dedication to keeping the customer informed. The response time was prompt, and the constant updates on when the plumber would call, checking the suitability of the time, and adhering to their commitments is really appreciated.

In an industry where reliability and communication can make all the difference, JSH Plumbing and Heating truly stands out. I can't recommend them enough for their outstanding service.

5 December 2023
Unprompted review
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Reply from JSH Plumbing & Heating

Thanks so much for this lovely review Nia - it was a pleasure

Rated 5 out of 5 stars

JSH plumbing

Had Joe from JSH plumbing out this morning to replace sink tap, and I must say they are a very reliable company and friendly staff. Work was done in no time at all. If you are looking for plumbing work I would definitely recommend these.

13 November 2023
Unprompted review
JSH Plumbing & Heating logo

Reply from JSH Plumbing & Heating

Thanks so much for your review - glad you were happy with the service :)

Rated 5 out of 5 stars

What a great plumbing and heating company!…

What a great plumbing and heating company!

I am a landlord and this company has already helped me out at my rental properties, on a number of occasions.

Today they replaced a flush valve at a property of mine, in Barry. A very efficient service. The office staff and the engineers are extremely helpful, professional, and able.

I have no hesitation in recommending this company and I wish them continued success.

27 October 2023
Unprompted review
JSH Plumbing & Heating logo

Reply from JSH Plumbing & Heating

Thank you Andrew - very much appreciated and thank you for your continued business

Rated 5 out of 5 stars

Shower installation

Great service from initial quote to shower panel installation. Quality work and finish.

6 October 2023
Unprompted review
JSH Plumbing & Heating logo

Reply from JSH Plumbing & Heating

Thank you Daf :-)

Rated 5 out of 5 stars

I can highly recommend this company

I can highly recommend this company
They have attended many times this year. They have replaced a toilet, fitted a new one and replaced and fitted new taps. They also serviced my boiler and about to replace an old thermostat.
They are easy to contact, keep you informed and customer service is important to them. They have a fair pricing system and I am a very satisfied customer.

3 October 2023
Unprompted review
JSH Plumbing & Heating logo

Reply from JSH Plumbing & Heating

Thanks so much :-)

Rated 5 out of 5 stars

5 Star Service

I have been using JSH Plumbing & Heating for years and will not use anyone else. Simon is extremely helpful - over and above what I would expect, professional, friendly and excellent communication. I always receive a 5 star service.

3 October 2023
Unprompted review
JSH Plumbing & Heating logo

Reply from JSH Plumbing & Heating

Thank you so much for your lovely review

Rated 5 out of 5 stars

JSH have been to my property for…

JSH have been to my property for service checks & other plumbing related maintenance. I have always found them to be polite, friendly hard working & have fair pricing.

20 May 2023
Unprompted review
JSH Plumbing & Heating logo

Reply from JSH Plumbing & Heating

Thanks so much Katie, always a pleasure

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