Something fresh on market , a lot of games, many promos. Casino is ideal for player, everything is on correct places , wisible etc. Nice welcome offer for slots also live. I like chat , available non... See more
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Jungliwin
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See what reviewers are saying
Annoying spam emails. I have no clue what ‘Jungliwin’ is. I have never signed up or registered, but keep getting random emails. There is nowhere to unsubscribe. It just says ‘if you don’t want to... See more
Company replied
This website has always been good in paling out. However, today it was taken offline with more than 2.000 euros of my money on it. I have contacten customer support and the only reaction i get is 'thi... See more
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Very well designed, you can easily navigate between the games and deposit without closing game window, a lot of good bonuses for every category, reload bonuses, free spins and tournaments. Having a... See more
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Company details
Written by the company
JungliWin is a perfect space for all casino lovers. We have been rated as the best online casino by industry experts JustGamblers.com. Whether you enjoy playing slots, prefer live casino games or maybe sport betting - on JungliWin, you can find everything. And, of course, we collected all the most popular games and sport events to provide you with the greatest online gambling experience.
Contact info
Zuikertuintjeweg Z/N (Zuikertuin Tower), _______________, Zuikertuintjeweg, Curaçao
- support@jungliwin.com
- jungliwin.com
Withdrawals
Edit: After so ridiculous conversation with Artur, after showing them many screenshots and bank statements they added one missing withdrawal to my player account, but still one payment is missing. They keep telling me that they paid out everything. Freakin joke. :/
I made 7 withdrawals using MasterCard Withdrawal. First withdrawal on 9.01, second and third on 10.01, fourth and fifth on 11.01, sixth on 12.01 and seventh on 13.01. I received only 5 withdrawals. One on 11.01, one on 12.01 and three on 14.01. It’s been 10 days since last two withdrawals and I still haven’t received my winnings. One of these two withdrawals has status ‚confirmed’, another one ‚received’. I contacted Artur last week, sending all details, including screenshots and income statement. He said that they will check it. Almost four days later still no answer. I have asked one more time today. Arturs answer - ‚which withdrawal you are interested in?’. Serious? I’ve never had these kind of problems with any other bookmaker.
22 January 2024
Unprompted review
Reply from Jungliwin
Dear Patryk,
We sincerely appreciate your detailed message regarding your withdrawal and apologize for any inconvenience caused during this process.
After a thorough review of your case, we can confirm that your withdrawal requests have been successfully processed on our end. However, we understand your concern about the missing payments and the frustration this may have caused.
In order to resolve this issue as soon as possible, we have initiated a request to your bank to clarify the status of the outstanding transactions. We are currently awaiting a response from your bank.
We assure you that we take your concern seriously and our team is working to ensure that you receive your winnings in full. We understand the importance of uninterrupted withdrawals and appreciate your patience while we work to resolve this issue.
We will keep you updated on any progress and as soon as we receive additional information from your bank.
If you have any further questions or would like to discuss anything else, please do not hesitate to contact us. We are committed to finding a satisfactory solution for you.
Thank you for your understanding and cooperation.
Best regards,
JungliWin Casino Team.
I can recommend this Casino if you have high tolerance in waiting game
Jungliwin is a fine casino varieties of games.. as what i have promised with my previous review i would update if my withdrawal is successful. Fortunately ,it is! Thank you jungliwin. Thanks to agent in Live chat for being honest. Theres nothing wrong with this casino. Its just their finance system ia very slow.. If you have a high tolerance in waiting I can recommend this casino if not stay away .. it would take days before you get your withdrawal but im sure you will have it. I.just hope that they will improve in that matter..
19 January 2024
Unprompted review
Reply from Jungliwin
Dear Marichu Lubbers,
Thank you for taking the time to share your positive experience with us at TrustPilot!
We're happy to hear that you're enjoying your time at our casino and that you're satisfied with our customer service. Our staff works hard to ensure that every interaction with our players is efficient and helpful, so it's great to know that we're achieving that goal.
Regarding the payout time frame, we understand that waiting for your winnings can be the less thrilling part of the gaming experience. We want to assure you that we are constantly working to expedite this process. The duration of 2 to 10 days is generally a conservative estimate and often depends on the payment method selected. Some methods can indeed be quicker, and we are always exploring new avenues to provide faster withdrawal options for our players.
We appreciate your patience and are always here to ensure that your payouts are processed as swiftly and securely as possible. Your satisfaction is our priority, and your feedback is invaluable in helping us improve our services.
If you have any more questions or if there's anything else we can assist you with, please don't hesitate to contact our customer support team.
Thank you for playing with us, and we look forward to your next visit!
Warm regards,
JungliWin Casino Team
Very fun site to play
Very fun site to play, when you need help gabriella is there to help you with al your questions
16 January 2024
Unprompted review
Reply from Jungliwin
Hello,
Thank you for taking the time to share your positive experience with us at TrustPilot!
We're happy to hear that you're enjoying your time at our casino and that you're satisfied with our customer service. Our staff works hard to ensure that every interaction with our players is efficient and helpful, so it's great to know that we're achieving that goal.
Your feedback is valuable to us as we continue to improve our services. If you have any additional suggestions or need any further assistance, please don't hesitate to get in touch.
Thank you again for playing with us and we look forward to seeing you at the tables!
Warm regards,
JungliWin Casino Team.
Winnings, but not in my account after 10 days
I made withdrawal on 30-12-23 but I still have not received my winnings. It has been 2 weeks already and customer support keeps on telling me that I should wat 1-14 days before it is in my account. I should file a complaint because this looks like delaying the process on purpose.
15 January 2024
Unprompted review
Reply from Jungliwin
Dear Maarten van vliet,
We are very sorry that you had a negative experience in our casino.
In order to help fix this, we need more information about your complaint. We ask you to contact us via livechat, please. Our team will do everything possible to resolve your case.
Thanks for your feedback, hope for your further cooperation.
Warm regards,
JungliWin Casino Team
My account is blocked
2 January 2024
Unprompted review
Reply from Jungliwin
Dear Nata Preo,
We're sorry to learn about the inconvenience you're facing with your blocked account, and we appreciate you bringing this matter to our attention. Resolving this issue is our top priority, and we're committed to assisting you promptly.
To investigate and address the block on your account, we kindly request the following information:
-Your full name.
-The email address associated with your casino account.
-Any relevant account or transaction reference number.
You can securely share this information with our customer support team via email. Rest assured, our team will work diligently to understand the circumstances surrounding your blocked account and provide a resolution.
Thank you for your patience and cooperation. We apologize for any inconvenience caused and are dedicated to resolving this matter to your satisfaction.
Best Regards,
JungliWin Casino Team.
Please don't deposit money
Please don't deposit money. I played more then 20 casino sites. But this is worst in hall of fame.this casino site have an agent his name is Oliver. I deposited 2000 thousand balance for 2000 welcome bonus.the bonus balance is may use after losing real balance.so I lost my money in slots present I have only 0.05 INR .it is not eligible for any minimum bet. So I contacted with chat page the agent name is Oliver. He say that deposit again or zero your money to use to your bonus balance . Kindly see my indian players how to use 0.05 paisa in any slots so don't deposit the casino agents have cunning mentality
9 January 2024
Unprompted review
Reply from Jungliwin
Dear Brahmanandam,
We sincerely apologize for the challenges you've encountered during your recent experience on our platform. Your feedback is of utmost importance, and we are committed to addressing your concerns promptly.
To better understand and resolve the issue you've raised, our customer support team is here to assist you. Please reach out to them directly via our email address.
We value your patronage and apologize for any inconvenience you may have faced. Thank you for bringing this to our attention, and we look forward to working towards a positive resolution.
Best Regards,
JungliWin Casino Team.
Got kicked out and waiting for my money…
Got kicked out and waiting for my money now, bad casino, scammers
11 January 2024
Unprompted review
Reply from Jungliwin
Dear Thomas,
We apologize for any inconvenience you've experienced, and we are concerned to hear that you are facing issues with your payout. Ensuring our players receive their winnings promptly is of the utmost importance to us.
To assist you further, we kindly ask you to provide the following details:
-Your full name.
-The email address associated with your casino account.
-Any relevant transaction or withdrawal reference number.
You can securely share this information through our email. Our team will investigate the matter promptly and work towards a resolution.
We understand the importance of timely payouts, and we appreciate your patience and cooperation in resolving this issue. Rest assured, we are committed to providing you with the support you need.
If you have any additional details or concerns, please feel free to include them in your response.
Best Regards,
JungliWin Casino Team.
Reply from Jungliwin
Dear Artur Krejszeff,
Thanks for your feedback!
Our team is extremely pleased to receive such a high rating.
We're thrilled to hear that you're enjoying your time at our casino and like to point out that any requests of our customers are important to us, and we are always happy to help and provide support at the highest level.
We hope that your opinion will be even better in the future and look forward to further cooperation.
Have a nice day!
Best Regards,
JungliWin Casino Team.
Hello i played on this casino and won…
Hello i played on this casino and won like 1750 euro mine account is now blocked becauce they say i have multiple accounts thats not true its for a friend and we dont play together he recommeded this casino and in try it on the same device please help me out i did nothing wrong so i lose mine account and money thanks a lot!
7 January 2024
Unprompted review
Reply from Jungliwin
Dear Jordy,
We regret to hear about your less-than-satisfactory experience on our platform, and we apologize for any inconvenience you may have faced. Our goal is to ensure a positive and enjoyable experience for all players, and we take your feedback seriously.
To better understand and address your concerns, we recommend reaching out to our customer service team directly. They are here to assist you and address any issues you may have encountered. You can contact our customer service by our official email, providing details about the challenges you faced.
Your feedback is crucial in helping us identify areas for improvement, and we appreciate your patience as we work towards resolving any issues you may be experiencing.
Thank you for bringing this to our attention, and we hope to have the opportunity to improve your perception of our platform.
Best Regards,
JungliWin Casino Team.
I have been waiting for my money for…
I have been waiting for my money for days but I still haven't received my money in my bank, they take a very long time to pay out for people who want to play on this website, I don't recommend it because you will have to wait a very long time for your money and they want Also a 20 euro fee for paying out, it doesn't mean anything at all.
30 December 2023
Unprompted review
Reply from Jungliwin
Dear Jey,
We are very sorry that you had a negative experience after playing at our casino.
We understand that waiting for your winnings can be the less thrilling part of the gaming experience. Furthermore, we want to assure you that we are constantly working to expedite this process. The duration of 7 to 10 days is generally a conservative estimate and often depends on the payment method selected. Some methods can indeed be quicker, and we are always exploring new avenues to provide faster withdrawal options for our players.
We appreciate your patience and are always here to ensure that your payouts are processed as swiftly and securely as possible. Your satisfaction is our priority, and your feedback is invaluable in helping us improve our services.
As for the withdrawal fees, this information is specified in our T&Cs:
Additional fees may apply for certain payment methods or countries.
If you have any more questions or if there's anything else we can assist you with, please don't hesitate to contact our customer support team.
Best Regards,
JungliWin Casino Team.
Live casino ar great win much slow pay…
Live casino ar great win much slow pay out bud win is a win only on slots never ever win and I really gif much chance and spent maybe €500 en loose 90% on the time on slots so only the live casino is great
29 December 2023
Unprompted review
Reply from Jungliwin
Dear Babi Ban,
Thanks for your feedback!
Our team is extremely pleased to receive such a high rating.
We're thrilled to hear that you're enjoying your time at our casino and like to point out that any requests of our customers are important to us, and we are always happy to help and provide support at the highest level.
We hope that your opinion will be the same in the future and look forward to further cooperation.
Have a nice day!
Best regards,
JungliWin Casino Team.
Good casino
Good casino, friendly service with lots of games.
Withdraw may take couple of days, but besides that its fun
PRDPJ8
31 December 2023
Unprompted review
Reply from Jungliwin
Dear Saevuz Messor,
Thanks for your feedback!
Our team is extremely pleased to receive such a high rating.
We're thrilled to hear that you're enjoying your time at our casino and like to point out that any requests of our customers are important to us, and we are always happy to help and provide support at the highest level.
We hope that your opinion will be even better in the future and look forward to further cooperation.
Have a nice day!
Best regards,
JungliWin Casino Team.
Stella is the best 👌
31 December 2023
Unprompted review
Reply from Jungliwin
Dear Frenk,
Thanks for your feedback!
Our team is extremely pleased to receive such a high rating.
We're thrilled to hear that you're enjoying your time at our casino and like to point out that any requests of our customers are important to us, and we are always happy to help and provide support at the highest level.
We hope that your opinion will be even better in the future and look forward to further cooperation.
Have a nice day!
Best regards,
JungliWin Casino Team.
super casino
super casino, fast transfers :) thanks Khloe for helping :)
29 December 2023
Unprompted review
Reply from Jungliwin
Dear Ovidijus Ivanovas,
Thank you for taking the time to share your positive experience with us on TrustPilot!
We're thrilled to hear that you're enjoying your time at our casino and that you've found our support team responsive and reliable. Our staff works hard to ensure that every interaction with our players is efficient and helpful, so it's great to know we're hitting the mark.
Your feedback is valuable to us as we continue to improve our services. If you have any more suggestions or need further assistance, please don't hesitate to reach out.
Thanks again for playing with us, and we look forward to seeing you at the tables!
Best regards,
JungliWin Casino Team.
Best casino!
I have played at many casinos but jungliwin.com is really the best. fast payouts and you will receive great help from the employees, especially Khloe... in short, an excellent casino jungliwin.com!
29 December 2023
Unprompted review
Reply from Jungliwin
Dear Rj,
Thank you for taking the time to share your positive experience with us on TrustPilot!
We're thrilled to hear that you're enjoying your time at our casino and that you've found our support team responsive and reliable. Our staff works hard to ensure that every interaction with our players is efficient and helpful, so it's great to know we're hitting the mark.
Your feedback is valuable to us as we continue to improve our services. If you have any more suggestions or need further assistance, please don't hesitate to reach out.
Thanks again for playing with us, and we look forward to seeing you at the tables!
Best regards,
JungliWin Casino Team.
Oszusci
NO. play this is a scam casino. they write to write to this email support@ju
ngliwin.com etc. the computer responds the same every day.
27 December 2023
Unprompted review
Reply from Jungliwin
Dear Sprytny Eskimos,
We appreciate you bringing this matter to our attention, and we sincerely apologize for any inconvenience you've experienced. Your concerns are of the utmost importance to us, and we are committed to resolving them promptly.
Upon reviewing your feedback, we are concerned about the issues you've encountered with our customer support. This is not the level of service we aim to provide, and we are actively investigating the situation.
To assist us in resolving this matter, could you please provide any specific details or incidents related to your communication with our support team? This information will help us expedite the investigation and take appropriate measures.
You can securely share this information through our email, and we assure you that your information will be treated with the utmost confidentiality.
We understand the urgency of your concerns, and our team is dedicated to rectifying this issue promptly. If there are any additional details or concerns you would like to share, please feel free to include them in your response.
Once again, we apologize for any inconvenience caused, and we appreciate your understanding as we work to address and rectify these matters.
Best regards,
JungliWin Casino Team.
Minimum withdrawal 1000!
Good website, easy to bet live sports. Good helpdesk. Nice slot games. But minimum withdrawal amount of 1000 plus 20 euro transfer fee is really crazy and will stop a lot of players from using the site.
22 December 2023
Unprompted review
Reply from Jungliwin
Dear dio c,
We sincerely apologize for the inconvenience caused.
We understand your disappointment, but we hasten to inform you that we have 2 methods of withdrawal via bank transfer on our website, one of them works for withdrawals of 40-1000 EUR, the other (the one you have chosen), 1000 Euro+.
As for the commission, some withdrawal methods (namely bank transfers) do charge a commission of 20 EUR, information about this is indicated on our website.
If you have any more questions or if there's anything else we can assist you with, please don't hesitate to contact our customer support team.
Best regards,
JungliWin Casino Team.
Gabrielle great support nice site
23 December 2023
Unprompted review
Reply from Jungliwin
Dear Mbnut,
Thank you for taking the time to share your positive experience with us on TrustPilot!
We're thrilled to hear that you're enjoying your time at our casino and like to point out that any requests of our customers are important to us, and we are always happy to help and provide support at the highest level.
If you have any more questions or if there's anything else we can assist you with, please don't hesitate to contact our customer support team.
Thank you for playing with us, and we look forward to your next visit!
Warm regards,
JungliWin Casino Team.
Good site with great bonus
23 December 2023
Unprompted review
Reply from Jungliwin
Dear Mitch Beentjes,
Thank you for taking the time to share your positive experience with us on TrustPilot!
We're thrilled to hear that you're enjoying your time at our casino and like to point out that any requests of our customers are important to us, and we are always happy to help and provide support at the highest level.
If you have any more questions or if there's anything else we can assist you with, please don't hesitate to contact our customer support team.
Thank you for playing with us, and we look forward to your next visit!
Warm regards,
JungliWin Casino Team.
the chats and help is good
the chats and help is good. the worries I feel is good. I hope it will all come true.
23 December 2023
Unprompted review
Reply from Jungliwin
Dear wentelsteefje,
Thank you for taking the time to share your positive experience with us on TrustPilot!
We're thrilled to hear that you're enjoying your time at our casino and like to point out that any requests of our customers are important to us, and we are always happy to help and provide support at the highest level.
If you have any more questions or if there's anything else we can assist you with, please don't hesitate to contact our customer support team.
We hope that your opinion will be even better in the future and look forward to further cooperation.
Warm regards,
JungliWin Casino Team.
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