Something fresh on market , a lot of games, many promos. Casino is ideal for player, everything is on correct places , wisible etc. Nice welcome offer for slots also live. I like chat , available non... See more
Company replied
Jungliwin
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See what reviewers are saying
Annoying spam emails. I have no clue what ‘Jungliwin’ is. I have never signed up or registered, but keep getting random emails. There is nowhere to unsubscribe. It just says ‘if you don’t want to... See more
Company replied
This website has always been good in paling out. However, today it was taken offline with more than 2.000 euros of my money on it. I have contacten customer support and the only reaction i get is 'thi... See more
Company replied
Very well designed, you can easily navigate between the games and deposit without closing game window, a lot of good bonuses for every category, reload bonuses, free spins and tournaments. Having a... See more
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Company details
Written by the company
JungliWin is a perfect space for all casino lovers. We have been rated as the best online casino by industry experts JustGamblers.com. Whether you enjoy playing slots, prefer live casino games or maybe sport betting - on JungliWin, you can find everything. And, of course, we collected all the most popular games and sport events to provide you with the greatest online gambling experience.
Contact info
Zuikertuintjeweg Z/N (Zuikertuin Tower), _______________, Zuikertuintjeweg, Curaçao
- support@jungliwin.com
- jungliwin.com
Fake website
19 December 2023
Unprompted review
Reply from Jungliwin
Dear Abhijeet Mallah,
Accept our apologizes for your bad experience.
We ask you to contact us via e-mail: support@jungliwin.com, so our team can manage this situation. Be sure that we will do everything possible to resolve these problems as soon as we get more information from you.
We are trying our best to provide a leading service for our players.
Best regards,
JungliWin Casino Team.
Great service especially Gabriella.
16 December 2023
Unprompted review
Reply from Jungliwin
Hello,
Thank you for taking the time to share your positive experience with us on TrustPilot!
We're thrilled to hear that you're enjoying your time at our casino and that you've found our support team great. Our staff works hard to ensure that every interaction with our players is efficient and helpful, so it's great to know we're hitting the mark.
Your feedback is valuable to us as we continue to improve our services. If you have any more suggestions or need further assistance, please don't hesitate to reach out.
Thanks again for playing with us, and we look forward to seeing you at the tables!
Warm regards,
JungliWin Casino Team.
Reply from Jungliwin
Hello,
Thank you for taking the time to share your positive experience with us on TrustPilot!
We're thrilled to hear that you're satisfied with the payout process. We strive to make sure that our payment system is not only secure but also swift, so you can enjoy your winnings as soon as possible.
Your feedback is valuable to us as we continue to improve our services. If you have any more suggestions or need further assistance, please don't hesitate to reach out.
Thanks again for playing with us, and we look forward to seeing you at the tables!
Warm regards,
JungliWin Casino Team.
So far one of the best casinos
So far one of the best casinos! Nice bonuses. Ms.Gabriella was very helpful with all my issues and questions. definitely recommend this website.
8 December 2023
Unprompted review
Reply from Jungliwin
Hello,
Thank you for taking the time to share your positive experience with us on TrustPilot!
We're thrilled to hear that you're enjoying your time at our casino and that you've found our support team responsive and reliable. Our staff works hard to ensure that every interaction with our players is efficient and helpful, so it's great to know we're hitting the mark.
Your feedback is valuable to us as we continue to improve our services. If you have any more suggestions or need further assistance, please don't hesitate to reach out.
Thanks again for playing with us, and we look forward to seeing you at the tables!
Warm regards,
JungliWin Casino Team.
Great casino!
Great casino!! RTP is very good, Website works flawless and you can withdrawal! The money was within 48 hours on my bankaccount. (Decent amount)
A happy player from the Netherlands ;)
29 November 2023
Unprompted review
Reply from Jungliwin
Hello,
Thank you for taking the time to share your positive experience with us on TrustPilot!
We're thrilled to hear that you're satisfied with the payout process. We strive to make sure that our payment system is not only secure but also swift, so you can enjoy your winnings as soon as possible.
Your feedback is valuable to us as we continue to improve our services. If you have any more suggestions or need further assistance, please don't hesitate to reach out.
Thanks again for playing with us, and we look forward to seeing you at the tables!
Best Regards,
JungliWin Casino Team
This is the worst casino I ever played…
This is the worst casino I ever played in. I made a deposit with 75% deposit bonus , I received my deposit only after 5 days , and of course without any bonuses. They also offer me some bonuses but when I ask them about it they say that there is not available bonuses. 😀 I don’t even know have casino like this can get a license. 😂 There is a better places for gambling , don’t play in this scam casino !
25 November 2023
Unprompted review
Reply from Jungliwin
Dear Jonny,
We apologize for the inconvenience this has caused you.
We would like to note that the deposit process usually takes about 5 minutes, but sometimes there may be delays, especially on weekends, as some banks are in no hurry to process transactions on weekends. As for the deposit bonuses, even if your deposit is delayed, you can still get the bonus, just contact support without making any bets after the deposit, and they will be glad to add the bonus for you.
We hope for your understanding and cooperation and your next feedback will be better.
Best wishes,
JungliWin Casino Team.
do not take customers seriously
I have a lot to write about this carrier but I'll give them another chance to respond to my request before I post it all here.
I have been waiting for the operator's response to my refund request for too long, every day they inform me "your request is being processed, you will receive a response today" and I never get a response. The customer service and problem solving of this operator is completely zero. If I don't hear from the operator I will make the nature of that complaint public with evidence for all to see. I hope this message reaches you and you reply to me so I don't have to post the nature of the complaint here and to askgamblers.
I will only remove the review if we get my complaint resolved
17 November 2023
Unprompted review
Reply from Jungliwin
Dear Moes,
Accept our apologizes for your bad experience.
We ask you to contact us via e-mail: support@jungliwin.com, so our team can manage this situation. Be sure that we will do everything possible to resolve these problems as soon as we get more information from you.
We are trying our best to provide a leading service for our players.
Best regards,
JungliWin Team
Your casino is absolutely rubbish!
Your casino is absolutely rubbish!
Very limited choice of games, very unfair rules for bonuses. I am going to email the support to close my account.
25 November 2023
Unprompted review
Reply from Jungliwin
Dear Nimo R,
Thank you for taking the time to provide us with your feedback.
Our website contains slots from more than 50 providers from all over the world, we understand that due to the restrictions of game providers by region, some of them may not be available to you, but this applies to no more than 5 of them. The terms and conditions of all bonuses are available on the website, you can read them and decide whether the bonus is suitable for you before you make a deposit.
In addition, our support team is available 24/7 and will be happy to help you resolve any issues or answer any questions you may have.
We look forward to your understanding and further cooperation.
Sincerely,
JungliWin Casino Team.
Very good response time and very helpful
26 October 2023
Unprompted review
Reply from Jungliwin
Dear Alain Meneimo,
Thanks for your feedback!
Our team is extremely pleased to receive such a high rating.
We would like to point out that any requests of our customers are important to us, and we are always happy to help and provide support at the highest level.
We hope that your opinion will be the same in the future, and we also look forward to our further cooperation.
Kind Regards,
Jungliwin Team
I love this casino..the people will…
I love this casino..the people will answer all your questions with clear and honest answers and they really want to help.
The casino menu and the games are great and easy to play for everyone!!
Love this casino ❤️❤️❤️
22 November 2023
Unprompted review
Reply from Jungliwin
Dear Danny Klinge,
Thanks for your feedback!
Our team is extremely pleased to receive such a high rating.
We would like to point out that any requests of our customers are important to us, and we are always happy to help and provide support at the highest level.
We hope that your opinion will be the same in the future, and we also look forward to our further cooperation.
Kind Regards,
Jungliwin Team
Havent won anything yet after many…
Havent won anything yet after many tries dnno if just unlucky or bad rtp
22 November 2023
Unprompted review
Reply from Jungliwin
Dear Roy,
Thank you for taking the time to provide us with your feedback.
We would like to inform you that all our games are sourced exclusively from licensed providers, and each game comes with an RTP (Return to Player) percentage determined by the game provider. RTP represents the theoretical average percentage of a player's bet that they can expect to win back over time. Keep in mind that while these percentages provide insight into the game's potential payouts, individual results can vary widely in the short term due to the inherent randomness of casino games. We prioritize fair and licensed gaming to ensure a safe and enjoyable experience for all our players.
We hope for your understanding and further cooperation, if you have any questions, you can contact us via email or live chat.
Sincerely,
JungliWin Casino Team.
Service was great
Service was great. Bonus add where wel advertised and easy to understand. Sometimes the app doesn’t load that well but that could easily be a netwerk issue.
21 November 2023
Unprompted review
Reply from Jungliwin
Dear Jordy Thijssen,
Thanks for your feedback!
Our team is extremely pleased to receive such a high rating.
We would like to point out that any requests of our customers are important to us, and we are always happy to help and provide support at the highest level.
We hope that your opinion will be the same in the future, and we also look forward to our further cooperation.
Kind Regards,
Jungliwin Team
There promised me 50 chips but i…
There promised me 50 chips but i received 10 chips a when i said that to them and they say we dont now and every time i have to ask for me bonussen bad casino
20 November 2023
Unprompted review
Reply from Jungliwin
Dear Maikel Timmer,
Thank you for taking the time to provide us with your feedback.
We have a large number of deposit bonuses on our website, both for the casino and sports section, so you can find the one that suits you. As for the freechips, managers have the opportunity to reward players with these bonuses as a sign of loyalty, so usually such a bonus does not require a deposit.
We hope for your understanding and further cooperation, if you have any questions, you can contact us via email or live chat.
Sincerely,
JungliWin Team.
a wide range of games
a wide range of games, with good winning results. the service is always available. I see many are negative. The only downside is that sometimes the payout is slow, but the money is always paid .I still have 1 payment left, if it is also on time I will adjust this review. so I'm giving this one 3 stars. I will change this to 5 if it is handled properly this time
21 November 2023
Unprompted review
Reply from Jungliwin
Dear Jeffsodjo,
Thank you for taking the time to leave your feedback.
We understand that sometimes it takes longer to process withdrawal requests than you would like, but we make sure that every withdrawal request is processed within 48 hours of its creation. However, it is also worth remembering that bank transfers are not instantaneous, it can take up to 10 business days to process a transaction on the bank's side, but players usually receive their funds within 1-3 days from the moment the withdrawal request is approved.
We hope for your understanding and further cooperation, if you have any questions, please feel free to contact us via email or live chat.
Best regards,
JungliWin Casino Team
The vip system is a bit slow to earn…
The vip system is a bit slow to earn levels in, but overall this casino is good
21 November 2023
Unprompted review
Reply from Jungliwin
Dear Helene Andersson,
We are very pleased to receive such a high rating from you.
We work hard every day to improve our services and strive to provide our players with the best casino experience possible, if you have any questions or suggestions we would love to hear from you, feel free to contact us via live chat or email.
Thank you for taking the time to leave us a review, and we hope you'll rate us even better in the future.
Best regards,
JungliWin Casino Team.
This is the most bad casino whit…
This is the most bad casino whit whitdraw i already send them more then 20 email and allso chat and they lie everytime again.
I made a whitdraw of €1200 and they steel my money and don’t pay nothing out.
Shame on boomerang casino realy i do not have any good words anymore for them.
Allso i wi start a case to the casino and take my lawyer i hand.
Because they think that they can steel from me,but be sure whe see each other in court.
Delay is one thing but scamming and steeling is going to far.
Allso i wil public everything to facebook,instagram,sociale media.
Because when you deposit and you lose your money they are happy they earn money but when you win they don’t want to pay out.
i keep it simple for people make sure you get your whitdraw even if you have to take a lawyer and start a case to boomerang casino.
31 October 2023
Unprompted review
Reply from Jungliwin
Dear Moes,
Accept our apologizes for your bad experience.
We ask you to contact us via e-mail: support@jungliwin.com, so our team can manage this situation. Be sure that we will do everything possible to resolve these problems as soon as we get more information from you.
We are trying our best to provide a leading service for our players.
Best regards,
JungliWin Team
Jungliwin scammers
Jungliwin takes the half of the withdrawal you make not good casino . shouldn't be in trust pilot. TOTAL SCAM.i made 2 withdrawals one 50euro the other 60.and I get 20euro and expecting another 40euro they keep the rest for them self's
12 November 2023
Unprompted review
Reply from Jungliwin
Dear Dionis Fachiridis,
Accept our apologizes for your bad experience.
We ask you to contact us via e-mail: support@jungliwin.com, so our team can manage this situation. Be sure that we will do everything possible to resolve these problems as soon as we get more information from you.
We are trying our best to provide a leading service for our players.
Best regards,
JungliWin Team
So far looks good a lot of games and…
So far looks good a lot of games and different providers, win nice amount on November 10. November 12 has a approved if is everything goes good will rise my rating if bad will drop
November 13 money received 1 star +
Annoying thing is only 1 withdrawal fees 20€..
12 November 2023
Unprompted review
Reply from Jungliwin
Dear Deivid.,
Thank you for your feedback!
Our team is extremely pleased with your assessment.
We would like to emphasize that any feedback from our customers is important to us, and we are always happy to help and provide the highest level of support. If you have any questions, please feel free to contact us via live chat or email.
We hope that your evaluation will be better in the future and look forward to further cooperation.
Best regards,
Jungliwin Team
Compared to other casino websites…
Compared to other casino websites winning chances are only 1%... I have deposited many times but not able wager 5% of total bonus I received... I tried different games but everyday same.. only loss. Never withdrawn from jungliwin... instead of wasting money & time better try other websites.
9 November 2023
Unprompted review
Reply from Jungliwin
Dear Bashee,
Accept our apologizes for your bad experience.
We want to inform you that all our games are sourced exclusively from licensed providers, and each game comes with an RTP (Return to Player) percentage determined by the game provider. RTP represents the theoretical average percentage of a player's bet that they can expect to win back over time. Keep in mind that while these percentages provide insight into the game's potential payouts, individual results can vary widely in the short term due to the inherent randomness of casino games. We prioritize fair and licensed gaming to ensure a safe and enjoyable experience for all our players.
We are trying our best to provide a leading service for our players.
Best regards,
JungliWin Team
DONT PLAY HERE!
I do not recommend you to play at this casino. the attitude of customer service towards problem players is negligible. you send them several emails and they don't block you because of a game problem but ignore your request. you complain to them about it and you never get an answer to your complaint. I have been waiting 1 month for an answer to my refund request, which is what I was told. they act irresponsibly and illegally. customer service chat closes chats, chat says contact your vip agent vip agent doesn't answer for 1 month, I don't understand why they have chat if it doesn't even help players. the email either does not respond or says "wait"
I have found a lawyer against them, if you have faced the same problems you can contact me, a class action can be filed.
I have never come across a similar and really reckless casino.
5 October 2023
Unprompted review
Reply from Jungliwin
Dear Katskkk,
Accept our apologizes for your bad experience.
We ask you to contact us via e-mail: support@jungliwin.com, so our team can manage this situation. Be sure that we will do everything possible to resolve these problems as soon as we get more information from you.
We are trying our best to provide a leading service for our players.
Best regards,
JungliWin Team
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