Juniper Training Reviews 

113
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 63 reviews, reviewers overwhelmingly had a great experience with this company. Many customers express deep gratitude toward their dedicated tutors and skills coaches, praising their exceptional knowledge, constant support, and invaluable guidance throughout the entire apprenticeship journey. Reviewers frequently highlight that staff members are remarkably approachable, patient, and consistently available to answer any questions or clarify coursework. Though some learners initially faced personal challenges, shyness, or anxiety before receiving tailored assistance, their coaches successfully guided them to achieve top results. Consumers also emphasize that the well-structured workshops, clear materials, and practical resources make the overall qualification process smooth, engaging, and manageable.

What people talk about most

Staff

Users describe positive interactions with staff, highlighting the exceptional guidance and constant support... See more

Customer service

Reviewers highlight positive aspects of customer service, noting that staff members are consistently... See more

User experience

Clients share positive opinions on user experience, noting that the apprenticeship program has been a... See more

Service

Customers expressed great satisfaction with the service, highlighting the supportive learning environment and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Huge shoutout to Jaz for supporting me on my apprenticeship journey, thanks to his knowledge and guidance I was able to achieve a distinction. I have had a brilliant experience.

Rated 5 out of 5 stars

I have just completed my Level 3 apprenticeship and have never had no complaints. Great delivery and my skills coach was supportive throughout. Big praise for Jas who was my skills coach, alwa... See more

Rated 5 out of 5 stars

i had a great time learning new things and looking into businesses. My Tutor was Harris Aslam and i am so glad it was, he was very helpful and was always supportive. i would recommend this course and... See more

Rated 5 out of 5 stars

Emma was a great coach for my CIPD level 5. She was knowledgeable, supportive and on hand with any queries I had. Juniper as a provider I had a mixed experience with and prior to Emma being my ski... See more


Company details

  1. Career and Education Provider

Written by the company

Juniper Training, your premier training provider dedicated to unlocking the potential of individuals and businesses alike. Juniper is committed to providing flexible and innovative training solutions to help businesses and individuals grow. Specialising in Pre-Apprenticeships and Apprenticeships, our team of sector experts, with a wealth of diverse experience, encourage ambition and growth throughout their delivery.


Contact info

4.8

Excellent

TrustScore 5 out of 5

113 reviews

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4.8

All reviews

(113)

59 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I have really enjoyed being at juniper…

I have really enjoyed being at juniper I have done a six week course and I have really enjoyed it I have learnt a lot about the child care

31 March 2025
Unprompted review
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Reply from Juniper Training

Thank you ever so much for taking the time to write this review. We really appreciate it.

Rated 5 out of 5 stars

They have been extremely thorough with…

They have been extremely thorough with me throughout my traineeship. Nikol has done everything she can to get me an apprenticeship after my traineeship.
They are very good people and want nothing but the best for you.
Instant responses when something has messed up
Give equal opportunities to everyone

22 March 2025
Unprompted review
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Reply from Juniper Training

Thank you ever so much for taking the time to write this review. We really appreciate it.

Rated 5 out of 5 stars

My experience was very good I had some…

My experience was very good I had some very good people who supported me in getting a job. I am very thankful and overall would recommend juniper to anyone who needs help finding a job.

18 March 2025
Unprompted review
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Reply from Juniper Training

Thank you ever so much for taking the time to write this review. We really appreciate it.

Rated 5 out of 5 stars

A great big thank you to Catherine and…

A great big thank you to Catherine and Jennifer for all their amazing support and encouragement they have given to me. Throughout this course I was able to develop and grow my practice and skills and recieve an opportunity to complete a 4 month Placement as an Early Years Practitioner. I am now moving on to an apprenticeship position at a Early years setting and prepared for this fantastic opportunity. Once again great big Thank you to both Catherine and Jennifer and will definitely recommend this to everyone.

23 September 2024
Unprompted review
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Reply from Juniper Training

Thank you ever so much for taking the time to write this review, and we will let Catherine and Jennifer know about the praise they have received from you. We really appreciate it.

Rated 2 out of 5 stars

Avoid This Place at All Costs – The Worst Teaching Experience of My Career

In my experience, working at Juniper Training was the worst job I have ever had as a teacher. In my opinion, this institution seemed more focused on finances than on education, student well-being, or staff support.

Where I worked, they crammed so many students into a single classroom that there weren’t even enough chairs and desks for everyone. The lack of proper ventilation was shocking—my classroom had no windows that could be opened. In the winter, illness spread rapidly, and we were constantly infecting each other. There were a lot of absences, with many students and staff suffering from fever and severe coughs. I was one of them.

The emotional well-being of students appeared to be overlooked. Many learners struggled with depression and anxiety, yet they were placed in the same classes as students who had been excluded from other schools due to behavioural issues. There was little structured support for these vulnerable children, and teachers and staff were left to handle extremely challenging situations alone. This created what felt like a toxic environment, where vulnerable students and teachers were left without sufficient support.

In the autumn, winter, and spring months, class sizes range from 20 to 25 students, and as a teacher, I had to support well over 100 learners every week. During mock exam periods, as an English teacher, I had to mark hundreds of GCSE and Functional Skills papers without any extra time or assistance. The workload was overwhelming, and I was forced to work excessive overtime with little to no support.

During the hiring process, crucial details were not made clear. They didn’t specify the number of learners I would be responsible for or that there was no probation period—staff signed a contract immediately. At Juniper Training, this meant that if an employee wanted to resign, they had a two-month notice period, but if the company decided to let them go, they only had to give one week's notice. I personally found this level of unfairness unacceptable. When I decided to leave, I felt pressured to stay, as I was told that I would not receive a reference if I left.
If you care about education, your mental health, or fair working conditions, I personally would not recommend Juniper Training. And most importantly, I would never take my child there.

This review is based on my personal experience and opinions. Others may have different experiences.

3 February 2025
Unprompted review
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Reply from Juniper Training

We appreciate you taking the time to share your thoughts. To respond to this in detail is difficult, as we would not be unprofessional and divulge disciplinary matters publicly. However, we strongly disagree with the claims made in your review, as they do not accurately reflect the values, policies, or working conditions at Juniper Training.

At Juniper Training, we are committed to providing a high-quality learning environment where both students and staff feel supported. Class sizes are carefully managed to ensure effective teaching and learning, and all classrooms meet health and safety regulations. The well-being of our learners is a priority. We have a dedicated Pastoral Officer in place at Derby to assist students with any emotional or behavioural needs and employ a qualified counsellor, SEND Specialist and Safeguarding Lead centrally.

In terms of staff support, we offer ongoing training, structured workload management, and clear contractual agreements that are communicated transparently during the hiring process. We believe in fairness for all employees and uphold professional standards in every aspect of our organisation. The recruitment process includes the opportunity to shadow the role, and to speak to other staff employed by us. We do not have a probation period, as we consider new starters as permanent members of the team from day 1. We do have an induction period that provides structure around the on-boarding training provided.

We are committed to maintaining high standards, and where concerns are identified, they are addressed appropriately. Support is put in place where needed, and action is taken where necessary to ensure our standards are upheld. We understand that individual experiences may be influenced by a variety of factors.

Notice periods are clearly outlined in contracts of employment. We ask for a 2 month notice period to help provide continuity of education to our students – and we do ask people who resign to work this notice period, for the benefit of our students.

Rated 5 out of 5 stars

Amazing support

Amazing team, helped me get my apprenticeship had been searching for 9 months before them and got one within 6 weeks of being with them.

26 February 2025
Unprompted review
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Reply from Juniper Training

Thank you so much for sharing your positive experience. We hope your apprenticeship is going well!

Rated 5 out of 5 stars

My positive experience at juniper

My positive experience at juniper training is that all the staff have a friendly approach towards us students and are willing to give us extra support when needed.in my time at juniper training I have a better attendance than I did in the other juniper centre as I'm enjoying learning how to become a roofer.

10 December 2024
Unprompted review
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Reply from Juniper Training

Thank you so much for your kind words! We’re thrilled to hear that you had a great experience with Juniper Training. Our team is dedicated to providing the best possible learning experience, and your feedback means the world to us. If you ever need any further support or have any questions, we’re always here to help. Wishing you continued success in your journey!

Rated 5 out of 5 stars

Was supported throughout full…

Was supported throughout full traineeship and was offered a job in the end. Brilliant experience and had a tutor who was very supportive and a great person to have a laugh with (jackie)



17 October 2024
Unprompted review
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Reply from Juniper Training

Thank you so much for your kind words! We’re thrilled to hear that you had a great experience with Juniper Training. Our team is dedicated to providing the best possible learning experience, and your feedback means the world to us. If you ever need any further support or have any questions, we’re always here to help. Wishing you continued success in your journey!

Rated 5 out of 5 stars

Amazing

Been the best support nothing more I could ask for, the team are lovely and bring out your potential, thanks again❤️

12 September 2024
Unprompted review
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Reply from Juniper Training

Thank you so much for your kind words! We’re thrilled to hear that you had a great experience with Juniper Training. Our team is dedicated to providing the best possible learning experience, and your feedback means the world to us. If you ever need any further support or have any questions, we’re always here to help. Wishing you continued success in your journey!

Rated 5 out of 5 stars

the things that made my course worth…

the things that made my course worth while, was the tutor helping me do the assingments and also helping me when i need it

11 September 2024
Unprompted review
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Reply from Juniper Training

Thank you so much for your kind words! We’re thrilled to hear that you had a great experience with Juniper Training. Our team is dedicated to providing the best possible learning experience, and your feedback means the world to us. If you ever need any further support or have any questions, we’re always here to help. Wishing you continued success in your journey!

Rated 5 out of 5 stars

I think overall it was a great experience

I think overall it was a great experience I was able to learn new things and meet new people. I developed new skills that I never had and I am now able to be more confident with talking to new people I really enjoyed this experience and had a great tutor that wanted me to succeed and for that reason i did.

12 September 2024
Unprompted review
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Reply from Juniper Training

Thank you so much for your kind words! We’re thrilled to hear that you had a great experience with Juniper Training. Our team is dedicated to providing the best possible learning experience, and your feedback means the world to us. If you ever need any further support or have any questions, we’re always here to help. Wishing you continued success in your journey!

Rated 5 out of 5 stars

Great people and very helpful

Juniper Training is by far the best working experience I have received, they are super helpful, and would definitely recommend it to anyone, while I was on this training course for 9 week, they were outstanding and very kind, even got a job out of there opportunities. I am very grateful for everything.

25 June 2024
Unprompted review
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Reply from Juniper Training

Thank you so much for your kind words! We’re thrilled to hear that you had a great experience with Juniper Training. Our team is dedicated to providing the best possible learning experience, and your feedback means the world to us. If you ever need any further support or have any questions, we’re always here to help. Wishing you continued success in your journey!

Rated 5 out of 5 stars

I received a lot of support during my…

I received a lot of support during my traineeship which gave me confidence and reassurance which i feel like is very important, i always know who i can talk to if i have any concerns and i am able to complete the course i wanted to do!

22 January 2024
Unprompted review
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Reply from Juniper Training

Thank you so much for your kind words! We’re thrilled to hear that you had a great experience with Juniper Training. Our team is dedicated to providing the best possible learning experience, and your feedback means the world to us. If you ever need any further support or have any questions, we’re always here to help. Wishing you continued success in your journey!

Rated 5 out of 5 stars

my daughter started juniper in December…

my daughter started juniper in December after struggling with school and not getting the course she wanted after being put on a totally different course at collage i wasn't sure what her other options was till finding out about juniper and speaking to a member off staff there that i thought this could be the right way forward for my daughter and further education for her self and she seems to be enjoying her self and getting on well there

4 December 2023
Unprompted review
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Reply from Juniper Training

Thank you so much for your kind words! We’re thrilled to hear that you had a great experience with Juniper Training. Our team is dedicated to providing the best possible learning experience, and your feedback means the world to us. If you ever need any further support or have any questions, we’re always here to help. Wishing you continued success in your journey!

Rated 5 out of 5 stars

My traineeship experience was…



My traineeship experience was absolutely fantastic! I learned so much and had amazing support from my tutors😊

8 February 2024
Unprompted review
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Reply from Juniper Training

Thank you so much for your kind words! We’re thrilled to hear that you had a great experience with Juniper Training. Our team is dedicated to providing the best possible learning experience, and your feedback means the world to us. If you ever need any further support or have any questions, we’re always here to help. Wishing you continued success in your journey!

Rated 5 out of 5 stars

High Quality Training Provider

Worked here for many years. Strong focus on learner experience and excellent place to be.

29 January 2024
Unprompted review
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Reply from Juniper Training

Thank you so much for your kind words! We’re thrilled to hear that you had a great experience with Juniper Training.

Rated 5 out of 5 stars

Well done Juniper 👏

My daughter is loving her time at Juniper. The staff are very responsive and supportive. A world away from school! She loves her courses and has made some lovely friends. It definitely feels as though we have made the right decision!

23 January 2024
Unprompted review

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