JUNK Rubbish Removal Reviews 

194
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 33 reviews, reviewers had a great experience with this company. Customers consistently praise the staff for being professional, friendly, and highly respectful. Many people highlight the service as extremely efficient, quick, and completed in a timely manner. Reviewers frequently note that teams arrive on time and get jobs done swiftly, often recommending the services to others. However, some customers also noted issues with staff rudeness and a lack of clear communication. A few other people also felt that they had little oversight regarding items taken, leading to dissatisfaction with the service provided.

What people talk about most

Service

Customers consistently note positive experiences with service, highlighting its quality, professionalism, and... See more

Staff

Clients share positive opinions on staff, consistently describing them as polite, efficient, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This company 👌 were very professional and friendly with the way they helped me today Thursday. Straight up with Quote and price,and Cory was a good person to interact with.Thanks Fabian.

Rated 5 out of 5 stars

The team from Junk removal arrived on time. Moved a massive amount of home clean out really quick, were highly respectful and polite. Thanks to Junk removal team.

Rated 5 out of 5 stars

So easy to book and pay online. Pick up was with in few days in my area of Melbourne so the spare mattresses did not need to be taking up space at our home for long. Excellent communication via text... See more

Rated 5 out of 5 stars

The service was extremely efficient and courteous from the time I posted my request for rubbish removal to completion of the job, all within 24 hours!


Company details

  1. Waste-Management Service
  2. Rubbish Dump Service

Written by the company

JUNK is Australia’s leading eco-friendly junk and rubbish removal service, committed to reducing landfill waste and promoting the circular economy. JUNK provides reliable and affordable junk removal for both residential and commercial clients. We specialize in environmentally responsible disposal by recycling, rehoming, or redistributing 96% of the items we collect, keeping them out of landfill. Our services include full property cleanouts, business cleanouts, office and warehouse cleanouts or residential rubbish removal. Whether you’re decluttering a home, clearing out an office, or managing waste for large-scale commercial properties, we handle all the heavy lifting, sorting, and sustainable disposal to reduce environmental impact.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

194 reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.3

All reviews

(194)

33 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service instantly from my first…

Great service instantly from my first email . The guys turned up and where straight into it . They know what they are doing and the way they load there trucks is amazing , not an inch of space left , and very honest as they found a small pouch full of jewellery that was accidentally thrown out and handed it back to us . Ripper guys and would recommend them in a flash.

23 June 2022
Unprompted review
Rated 5 out of 5 stars

The magnificent men from JUNK!

These magnificent men drove in and within minutes most of my unwanted items and junk had gone! The amount they fitted into their already quite full trucks was incredible! Whilst they couldn’t fit all my stuff in they arranged to come back for the last few cubic metres in a days time. These guys were extremely friendly and professional. Your team were my heroes this week during my stressful move! Thank you so much - Dylan, Andrew ( the drivers) and Richard from JUNK!!!!⭐️⭐️⭐️⭐️⭐️

19 June 2022
Unprompted review
Rated 5 out of 5 stars

Great service

Great service. Very understanding of my situation and it was just easy to do. Quoted amount and it was the final cost which is very unusual these dsys

6 June 2022
Unprompted review
Rated 5 out of 5 stars

Easy booking process

Easy booking process, good communication. The team arrived at the appointed time, both staff very polite and obliging, no issues. Would be happy to use the service again.

11 May 2022
Unprompted review
Rated 5 out of 5 stars

Retail Businesses Take Note

The level of service offered by most businesses Today is so bad, that when you receive the minimum from a business you are over the moon. In reality these guys did what a rubbish business should do, they returned my call, they arrived on time, nothing was a hastle and young Regan and Regan the garbologists were a pleasure to have in my home. And this will shock you, but The price I was quoted is what I was charged and I felt like a customer not a hinderance. Congrats to management, thankyou to the Regans for going over and above and the 5 stars are well earnt and deserving.

29 April 2022
Unprompted review
Rated 5 out of 5 stars

Excellent service

I could not have been more pleased with the service I received from GotJunk.
From the moment I made the booking I was notified of each stage of the process
It was a very difficult situation due to family circumstances but the 2 workers handled it extremely well - helpful, professional and friendly.
I would not hesitate to use this organisation again and will certainly recommend you to my friends. The rates were very reasonable and the ethos of the company is to be commended

26 April 2022
Unprompted review
Rated 5 out of 5 stars

Really quick and efficient

Really quick and efficient, the truck managed to get through a very narrow street. The fellas that took my blast freezer away were friendly and had a fortunate workaround for me when they ran out of dockets. Simple, no fuss, I may end up calling these guys again when I have more stuff to take away. Guy on the phone when I was booking was very responsive too!

26 April 2022
Unprompted review
Rated 5 out of 5 stars

Terry and Josh were fabulous.

The service by Terry and Josh was excellent. They confirmed arrival in advance and worked very hard and efficiently on a physically challenging job. They were professional, courteous and respectful. Thoroughly recommend these two guys.

12 April 2022
Unprompted review
Rated 5 out of 5 stars

Outstanding

Could not recommend Junk removal enough.
Professional, efficient and great price.
And to top it off - recycles and works within the community offering employment and opportunity in the homeless community.
Amazing work.

10 April 2022
Unprompted review
Rated 5 out of 5 stars

The Team at JUNK are the best

The Team at JUNK are clearly the very best Rubbish and Junk Removers in the business. On time in uniform polite even helped us moved some of my late mothers item into storage for my brother what a great brand business and project.

18 February 2022
Unprompted review
Rated 5 out of 5 stars

Furniture disposal/removal

Requested quote online. Contacted within 24 hours. Pick up booked. Confirmation by email and text. Contacted by pick up crew an hour beforehand. Professional service provided by the two person crew. Furniture removed efficiently.

23 December 2021
Unprompted review
Rated 5 out of 5 stars

Kaden and team were outstanding!

Kaden and team were outstanding!
The quality of service, communication and job completion were exceptional. An absolute pleasure to deal with - cannot speak highly enough.

30 November 2021
Unprompted review
Rated 1 out of 5 stars

Left half the junk behind and overpriced

Charged us $3,700 to remove one tree's green waste.

Left the trunk behind, left the dirt, left the bricks. We were quoted $1,200 to remove the tree from another business but went with junk.com.au because they claimed they removed dirt and bricks too.

When I was unhappy half the job was done and questioned the charges, they left a fake one star review on our business.

10 November 2021
Unprompted review
Rated 5 out of 5 stars

junk.com.au offers a fantastic service

junk.com.au offers a fantastic service! Richo and Edin came within 90 minutes of my first call.They were quick, quiet and tremendously efficient - everything was packed and loaded in a short time! I would not hesitate to use them again.

23 August 2021
Unprompted review
Rated 5 out of 5 stars

James and Alan

James and Alan came to our place today to help remove all of our unwanted junk as we are in the middle of escaping a terrible landlord. They were amazing at their job and the entire process was done in less than half an hour. An amazing job by these two and I would definitely recommend them for all your junk needs 🙂

16 August 2021
Unprompted review
Rated 5 out of 5 stars

Fantastic service prompt response fair…

Fantastic service prompt response fair pricing understanding waste fees are now extreme at council facilities we were on level 27 CBD these guys were legends would highly recommend. I had cheaper quotes but reaponsible recycling is paramount ive read the stories of illegal dumping and social responsibility helping those in need to employment is just the stuff of legends. If I could give you a 9 I would

11 August 2021
Unprompted review

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