Just Flutes Reviews 

1,316
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 44 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the outstanding customer service and the exceptional quality of the musical instruments and items they purchase. Buyers note that online orders are handled efficiently, with shipments arriving extremely promptly and always in pristine condition. Some reviewers were happy with the vast collection of music and the friendly expert advice provided by the team. Consumers also find the ordering platform very easy to navigate for placing quick purchases without experiencing any hassle. Shoppers frequently mention the helpful guidance from staff members and the excellent overall value offered across all available categories.

What people talk about most

Product

Consumers find product to be positive, highlighting high quality and great satisfaction with their purchases.... See more

Service

Customers expressed great satisfaction with the service, consistently praising the friendly staff, reliable... See more

Delivery service

People report positive experiences with delivery service, frequently highlighting promptness and fast... See more

Order

Users describe positive interactions with order, noting that the purchasing process is easy, straightforward,... See more

Quality

Clients share positive opinions on quality, frequently praising the high standard of instruments, books, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent service. The item arrived with a minor problem which the team agreed could be fixed by a local flute expert rather than a return to the workshop in Croydon, saving time and money. The instru... See more

Rated 5 out of 5 stars

Ordered two recorders: they arrived very promptly, and well packed. I was delighted with one of them, but the other - no fault of the seller - was not at all good. However, it did mean I had to u... See more

Rated 5 out of 5 stars

I needed help to determine which edition of a piece to buy, sufficiently clear for me to be able to read easily. Just Flutes staff were very helpful in looking through the available ones and helping m... See more

Rated 5 out of 5 stars

I ordered an MK Kelpie low D wistle from Just Flutes.The service I recieved was outstanding. The delivery time was very fast (2 Days) The instrument was extremely well packed and the comunication... See more


Company details

  1. Musical instrument shop

Written by the company

The UK's leading flute specialist. Estabnlished in 1985, Just Flutes has been the professional's go-to for flute music, instruments, repairs and accessories. Croydon, South London.


Contact info

4.9

Excellent

TrustScore 5 out of 5

1k reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

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4.9

All reviews

(1,316)

41 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Had what we was looking for very fast…

Had what we was looking for very fast response and very helpful group of people working for just flute. Delivery was quick.
Highly recommend just flute to anyone and everyone. Thank you very much 😊

2 July 2024
Unprompted review
Rated 5 out of 5 stars

Unbeatable price and value from Just Flutes

I was pleased to find the printed score of Fiocco's Allegro and Telemann's Sonatina together with performances with accompaniment at practise tempos on cd in the Dowani series available from Just Flutes at a very competitive price. Everything carefully packaged to be received in pristine condition.

16 July 2024
Unprompted review
Rated 5 out of 5 stars

Good service

I wanted a short barrel for my clarinet. This was initially out of stock but JF emailed me when it was back. The ordering process was then straightforward and delivery prompt.

18 May 2024
Unprompted review
Rated 5 out of 5 stars

Beautiful flute

I was nervous buying a musical instrument for my daughter online but need not have worried as it is a beautiful flute. It arrived promptly. My daughter is very pleased with the flute.

15 May 2024
Unprompted review
Rated 5 out of 5 stars

Great service as usual

This time i bought a neck strap but used several times before. Always very reliable, competitively priced, l like the low minimum for free swift delivery. Bought both small items, also a much more expensive saxophone for which they happily gave me advice over the phone

17 May 2024
Unprompted review
Rated 5 out of 5 stars

Smooth and easy

The whole process was very swift and straighhtforward. I had no issues and the order came quite quickly. Product was perfect and as described. Definitely would use again :)

17 April 2024
Unprompted review
Rated 5 out of 5 stars

Great company

I've bought several items from Just Flutes. The latest was a three-instrument stand, one peg of which was bent when it arrived. They sorted me out a replacement immediately and efficiently. Very nice people to deal with.

4 April 2024
Unprompted review
Rated 5 out of 5 stars

Highly recommended shop

Highly recommended shop. Wide variety of sheet music (other items surely too). Very friendly and competent contact, sheet music was shipped within a week to Germany. Website is userfriendly and shopping process smooth and easy. I only missed an easily accessible info about a contact email address. For customers who are not so comfortable speaking English, calling can be a challenge if they have a question.

18 March 2024
Unprompted review
Rated 5 out of 5 stars

“Great Service!!!!”

There was a problem with the delivery of Thumbport 2 which I ordered from “Just Flutes.” It was probably lost in the post. However, “Just Flutes” very graciously sent me another which arrived without delay!!! My thanks. I highly recommend this company for their service.
Roy Sigerson

6 April 2024
Unprompted review

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