Just Flutes Reviews 

1,316
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 44 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the outstanding service quality, noting that the purchasing process is remarkably straightforward and online orders are handled with high efficiency. People consistently mention that everything is delivered promptly and arrives in pristine condition. A few other people also felt that the expansive collection of sheet music and instruments easily met their specific musical needs. Consumer feedback highlights that items are carefully packed to prevent any damage during transit, arriving very quickly and safely at their destination. Buyers are consistently impressed by the friendly staff members and the exceptional value offered across the entire product catalog.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting the high quality of items like... See more

Service

People report positive experiences with service, highlighting outstanding and efficient assistance from... See more

Delivery service

Reviewers highlight positive aspects of delivery service, consistently noting that orders arrive very... See more

Order

Clients share deep satisfaction on order experiences, frequently highlighting very prompt delivery and... See more

Quality

Customers expressed great satisfaction with the exceptional quality and condition of products received.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent service. The item arrived with a minor problem which the team agreed could be fixed by a local flute expert rather than a return to the workshop in Croydon, saving time and money. The instru... See more

Rated 5 out of 5 stars

Ordered two recorders: they arrived very promptly, and well packed. I was delighted with one of them, but the other - no fault of the seller - was not at all good. However, it did mean I had to u... See more

Rated 5 out of 5 stars

I needed help to determine which edition of a piece to buy, sufficiently clear for me to be able to read easily. Just Flutes staff were very helpful in looking through the available ones and helping m... See more

Rated 5 out of 5 stars

I ordered an MK Kelpie low D wistle from Just Flutes.The service I recieved was outstanding. The delivery time was very fast (2 Days) The instrument was extremely well packed and the comunication... See more


Company details

  1. Musical instrument shop

Written by the company

The UK's leading flute specialist. Estabnlished in 1985, Just Flutes has been the professional's go-to for flute music, instruments, repairs and accessories. Croydon, South London.


Contact info

4.9

Excellent

TrustScore 5 out of 5

1k reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

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4.9

All reviews

(1,316)

41 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good experience all round

Reed well priced, well packaged and arrived quickly. Thank you

4 November 2024
Unprompted review
Just Flutes logo

Reply from Just Flutes

Thank you so much for your support! We're happy to know we met your expectations.

Rated 5 out of 5 stars

Great

Quick delivery

8 November 2024
Unprompted review
Just Flutes logo

Reply from Just Flutes

Thank you so much for the 5 stars – we’re delighted you had a good experience with us.

Rated 5 out of 5 stars

Very good experience

Very straightforward to deal with and offered the Korg TM-60-WH Combo Tuner Metronome at a much more competitive price than found on Amazon

30 October 2024
Unprompted review
Just Flutes logo

Reply from Just Flutes

We’re so pleased to hear you had a wonderful experience. Thank you for taking the time to leave such a lovely review.

Rated 5 out of 5 stars

Great experience.

I ordered a new Trevor James copper alloy Alto flute from Just Flutes on Tuesday evening, it was delivered to my front door, in Northern Ireland on Friday.
The price was competitive, their communications excellent and the packaging first class.
They claim all flutes are checked, adjusted and tested before leaving their premises, I have no doubt this is the case and it all adds to the customer service.
Additionally, there is one annual check for the instrument included in the price. It is nice to know you can buy an instrument with confidence from a company like Just Flutes.
I have no problem recommending them to anyone wishing to make a purchase. Go for it.

22 November 2024
Unprompted review
Just Flutes logo

Reply from Just Flutes

Thank you Stephen, this review made our day! Thank you so much for taking the time to write this, we really appreciate it.

Rated 5 out of 5 stars

Order turned around speedily

Ordered two glow-in-the-light pink flute case covers for flute students (unfortunately couldn't stretch to replacing the actual cases on our school budget) and received the items in a most timely way. Serious value for money, a good fit for our budget.

24 October 2024
Unprompted review
Just Flutes logo

Reply from Just Flutes

We’re absolutely thrilled with your lovely review. Thank you for your support, and we hope to see you again soon!

Rated 5 out of 5 stars

Excellent service

Excellent service, quick and reliable.
My recorder arrived quickly after payment was as described and well and securely packaged.
Buy with confidence from Just Flutes A******

12 October 2024
Unprompted review
Just Flutes logo

Reply from Just Flutes

Your glowing feedback is much appreciated! It’s always our aim to provide top-notch service.

Rated 5 out of 5 stars

Great value for money

Really great saxophone set up and ready to go at excellent price.
Good communication throughout purchase process to delivery.

26 September 2024
Unprompted review
Rated 5 out of 5 stars

Highly recommended

Justflutes has been recommended to us by my child flute teacher. Service was excellent from ordering to delivery. Highly recommended. Many thanks

12 September 2024
Unprompted review
Rated 5 out of 5 stars

Choosing a new flute case

Very helpful advice choosing a new flute case as the old one was falling apart and the original case makers are no longer in business. So nice to talk to a person and not have to rely on an internet purchase which may have been the wrong choice. Keep the shops open I say!

27 September 2024
Unprompted review
Just Flutes logo

Reply from Just Flutes

Thank you so much, Jane - we wholeheartedly agree!

Rated 5 out of 5 stars

Excellent, easy, efficient

What was great about this purchase was how easy and efficient it was. The website is easy to navigate to find what you need. The speed of processing and delivery by JF was fab. Well done guys.

3 September 2024
Unprompted review

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