Excellent service. The item arrived with a minor problem which the team agreed could be fixed by a local flute expert rather than a return to the workshop in Croydon, saving time and money. The instru... See more
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Review summary
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Reviews shaping this summary
Ordered two recorders: they arrived very promptly, and well packed. I was delighted with one of them, but the other - no fault of the seller - was not at all good. However, it did mean I had to u... See more
I needed help to determine which edition of a piece to buy, sufficiently clear for me to be able to read easily. Just Flutes staff were very helpful in looking through the available ones and helping m... See more
I ordered an MK Kelpie low D wistle from Just Flutes.The service I recieved was outstanding. The delivery time was very fast (2 Days) The instrument was extremely well packed and the comunication... See more
Company details
Written by the company
The UK's leading flute specialist. Estabnlished in 1985, Just Flutes has been the professional's go-to for flute music, instruments, repairs and accessories. Croydon, South London.
Contact info
46 South End, CR0 1DP, Croydon, United Kingdom
- 020 8662 8400
- justflutes.com
4.9
Excellent
1k reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Good price and fast delivery of excellent product
Good price, fast delivery of excellent. Well packed. Thank you!
26 November 2023
Unprompted review
Good and reliable…
Ive now ordered several items through Just Flutes (including a flute). I’ve found both delivery and returns to be completely reliable. Also you can get hold of a person if you need to rather than annoying chat bots which don’t answer your question. I shall continue to purchase music etc through them.
1 November 2023
Unprompted review
Good value and service
18 October 2023
Unprompted review
Great service
Great service. Item I required was in stock and delivered quickly. Very competitively priced too
11 October 2023
Unprompted review
Good case and arrived promptly
Good music stand case which arrived promptly and which was well packaged. Thanks.
21 September 2023
Unprompted review
quick and efficient delivery
quick and efficient delivery. lovely item and just as described. ideal for flute player who likes to stand.
29 September 2023
Unprompted review
Bought a Glenluce Wexford Alto A…
Bought a Glenluce Wexford Alto A whistle from Just Flutes - very few places sell this instrument and Just Flutes were a lot cheaper and the option of free delivery - I paid a little extra and was to receive it by 4pm the following day - it arrived at 11am
Very impressed
6 September 2023
Unprompted review
Very efficient and fast service.
22 August 2023
Unprompted review
Simple to order
Simple to order, good price (if plastic reeds are really a good price?). But they are cheaper than many other sellers. Order accepted and arrived on time with no fuss. Thank you
1 August 2023
Unprompted review
Happy with service.
Website was easy to use. Order arrived quickly and was securely packaged. Item exactly as advertised. Very happy with my purchase.
20 July 2023
Unprompted review
Atrocious service
Having ordered a clarinet for £3000 on the website, I telephoned to check it was definitely in stock and was advised it was in the workshop and would be sent out the following day. I was then telephoned a day later to advise me that it was not in stock and would take a time to order. I enquired 5 days prior to this to regarding a test play and was informed it was in stock. - lucky I didn't waste my time travelling to Just Fluters! Despite all this, the money was taken from my account and I had to telephone to request a refund. Honestly, I despair. Such a totally unprofessional service and there have been previous issues of a similar nature with reeds over the past 18 months. Go to Howarths of London instead - they are highly knowledgable and very helpful.
25 July 2023
Unprompted review
Excellent service
Good website, Easy to order, fast delivery, and competitive pricing! Would order again.
4 July 2023
Unprompted review
Quick and free postage so happy with…
Quick and free postage so happy with service.
21 July 2023
Unprompted review
Fantastic customer service
Fantastic customer service
Made buying my new flute - which is fantastic easy
Would recommend to all players.
22 June 2023
Unprompted review
No fuss service
Ordered some sheet music for my son, Delivered promptly and in top condition. Great service 5 star all the way
23 June 2023
Unprompted review
All Good!
Straight forward order that was promptly delivered, no issues, recommended.
15 June 2023
Unprompted review
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