Just Radiators Reviews 

4,132
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 917 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the wide range of modern products for their solid construction and attractive appearance, fitting perfectly with various decors. Many highlight the exceptional service and helpful staff, who are knowledgeable and efficient, making the ordering process smooth and addressing concerns. Reviewers frequently commend the quick and efficient delivery service, with orders arriving promptly and well-packaged. However, some customers also noted occasional issues with product components, such as missing or incorrect radiator valves, and manufacturing defects like leaks. These concerns were often handled and resolved by the company.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, often describing items as well-made, sturdy, and... See more

Delivery service

Consumers find delivery service to be positive, with many reviewers highlighting the ease of the ordering... See more

Quality

People report positive experiences with quality, often describing products as good, solid, and well-made,... See more

Service

Clients share positive opinions on service, with many reviewers consistently praising the great and excellent... See more

Staff

Users describe positive interactions with staff, consistently praising their helpfulness, friendliness, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Easy to order. Great website. We're delighted with our Aged Brass column radiator. The only slight niggle is the 2 L shaped bracket that hold the radiator to the wall at the top are silver. Which we d... See more

Company replied

Rated 5 out of 5 stars

Sensible advice and the radiators we chose arrived the day after we paid for them. Prices seemed good. Showroom in Preston has not particularly good parking (go to left of building) but otherwise noth... See more

Company replied

Rated 5 out of 5 stars

Easy to navigate website, amazing range. I had a small query that was answered quickly and effectively over the phone. Painless ordering, my selection indicated the additionals Valves and connect... See more

Company replied

Rated 5 out of 5 stars

Bought a radiator showing in stock but wasn’t actually in stock, received a message offering me the same style but slightly larger and offered me this choice for the same price. Radiator looks good bu... See more

Company replied


Company details

  1. #3 of 38 best companies in Radiator shop
  2. #13 of 71 best companies in Heating equipment supplier
  3. #37 of 120 best companies in Interior designer

Written by the company

Just Radiators are an award winning radiator supplier of leading brands. We have 1000’s of radiators to choose from including designer, traditional and cast iron radiators and an extensive range of towel radiators and valves. Free delivery and next day delivery available from many of our stocked products. Shop online or call 01772 346933


Contact info

4.8

Excellent

TrustScore 5 out of 5

4k reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(4,132)

898 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Vox radiator

Ordered Vox radiator which was meant to be in stock and be delivered between 2/4 days, unfortunately it wasn’t and took longer, had to chase delivery a little however prompt responses and got there in the end, delivery guy was great, called me 1 hour before delivery and placed radiator in my room of choice!

19 May 2026
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Reply from Just Radiators

Hi David, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – Just Radiators

Rated 5 out of 5 stars

Nothing but good comments from those who have seen it.

My order for the LUX Heat Chester Aluminium Radiator was delivered on time and was extremely well packaged resulting in a perfect radiator with no damage.
I chose this radiator for use in a bathroom and because it has the lowest height at 390mm which suited my application exactly.
It makes a bold statement on the wall and I have received nothing but good comments from those who have seen it.

8 April 2026
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Reply from Just Radiators

Hi Brian, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – Just Radiators

Rated 4 out of 5 stars

Good amount of information on each…

Good amount of information on each product in the web page.
Delivery was fast but differing items were being delivered by different carriers and it proved difficult to know what was coming when. Some carriers software was less than helpful

11 May 2026
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Reply from Just Radiators

Hi David, thank you for your 4-star review! I will ensure your comments regarding delivery are escalated to our Transport team. If you need any further assistance, don’t hesitate to reach out – Just Radiators

Rated 5 out of 5 stars

How buying online should be!

Order was quickly dispatched, price was competitive and the item was exactly what we wanted, however when the item arrived it was damaged. Contacted them, replacement sent immediately. Communication and customer care exemplary, would certainly buy from you again

18 May 2026
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Reply from Just Radiators

Hi Robert, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – Just Radiators

Rated 5 out of 5 stars

Site was easy to use and subsequent…

Site was easy to use and subsequent direct discussion with call handler was quick and confirmed what I needed to know.

11 May 2026
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Reply from Just Radiators

Hi Nigel, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – Just Radiators

Rated 5 out of 5 stars

Can not recommend highly enough

Honestly can not thank Jax highly enough. Due to a confusion on ordering (at our end) we ordered multiple incorrect heated towel rails.

Jax went absolutely above and beyond to remedy the issue quickly. She tried multiple avenues to resolve the issue when it wasn't simple, always called me to update, and we are now in receipt of the correct towel rails.

Thank you Jax!

1 June 2026
Unprompted review
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Reply from Just Radiators

Hi Donna, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – Just Radiators

Rated 5 out of 5 stars

Great service well packaged fast…

Great service well packaged fast delivery great radiator highly recommended

16 May 2026
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Reply from Just Radiators

Hi Andrew, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – Just Radiators

Rated 5 out of 5 stars

Perfect customised radiator,

Great communications, customised radiator and valves, highly recommend

9 May 2026
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Reply from Just Radiators

Hi Paul, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – Just Radiators

Rated 5 out of 5 stars

Quick delivery

Quick delivery. Looks great not fitted yet

9 May 2026
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Reply from Just Radiators

Hi Beverley, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – Just Radiators

Rated 5 out of 5 stars

Rapid delivery,

Rapid delivery,

9 May 2026
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Reply from Just Radiators

Hi Matthew, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – Just Radiators

Rated 5 out of 5 stars

Excellent customer service.

Excellent customer service.

8 May 2026
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Reply from Just Radiators

Hi Gillian, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – Just Radiators

Rated 5 out of 5 stars

Had a tech' question regarding the two…

Had a tech' question regarding the two vertical rad's I wanted to purchase. Just Rad's did not know but gave me the telephone number of the manufacturer who was able to answer my questions. I bought the rad's and they arrived swiftly and well packaged. Highly recommend.

15 May 2026
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Reply from Just Radiators

Hi Ian, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – Just Radiators

Rated 5 out of 5 stars

Easy to order

Easy to order, fast delivery the radiators were good, I will be ordering for the next ones.

13 May 2026
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Reply from Just Radiators

Hi Barry, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – Just Radiators

Rated 4 out of 5 stars

Great service

Great service, delivery problem sorted very quickly

15 May 2026
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Reply from Just Radiators

Hi, thank you for your 4-star review! If you need any further assistance, don’t hesitate to reach out – Just Radiators

Rated 5 out of 5 stars

Great quality towel rad at a great…

Great quality towel rad at a great price and with very fast delivery. Absolutely spot on.

8 May 2026
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Reply from Just Radiators

Hi Pete, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – Just Radiators

Rated 5 out of 5 stars

Good prices

Good prices, quick delivery.

13 May 2026
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Reply from Just Radiators

Hi David, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – Just Radiators

Rated 5 out of 5 stars

Excellent website

Excellent website, products, easy to use and order, and super fast delivery
Recommended

6 May 2026
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Reply from Just Radiators

Hi Ray, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – Just Radiators

Rated 5 out of 5 stars

Stunning column radiators received

Stunning column radiators received. Look very high end

13 May 2026
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Reply from Just Radiators

Hi Chileshe, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – Just Radiators

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