Just Travel Cover Reviews 

876
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 97 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the official website is straightforward to navigate and makes finding appropriate insurance cover simple. Many people also appreciate the extremely helpful and polite staff who guide them through the entire process efficiently. Consumers often point out that the quotes are remarkably reasonable and provide great value for money even when dealing with medical conditions. Some people were dissatisfied with rising costs and felt that certain policies became too expensive over time. A few consumers also noted inconsistent pricing structures or experienced issues with specific policy details.

What people talk about most

Price

Consumers find price to be positive and consistently report highly competitive and reasonable rates compared... See more

Service

People report positive experiences with service, highlighting helpful and friendly staff who make purchasing... See more

Staff

Customers consistently note positive experiences with staff, highlighting helpful, polite, and reassuring... See more

Value for money

Reviewers mention positive feedback about value for money, highlighting efficient service and competitive... See more

User experience

Reviewers highlight positive aspects of user experience, noting that the platform is easy to organise and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Very happy with service supplied and insurance cover was more reasonably priced than some competitors.

Rated 5 out of 5 stars

Would recommend these to anyone, struggled to get insurance for my daughter who is suffering from an unknown allergy, our insurance wouldn’t cover us and neither would anyone else leaving us very stre... See more


Company details

  1. Travel Insurance Company
  2. Insurance agency

Written by the company

At Just Travel cover we aim to help all travellers enjoy their experiences to the fullest by providing high quality reasonably priced travel insurance for all pre-existing medical conditions and ages. We cover all disabilities and medical conditions at all stages of severity, including a terminal prognosis. Some of the conditions we cover: Heart Conditions Diabetes Cancer Mental Health Conditions Liver Conditions Breathing Conditions Circulatory Conditions Disabilities and many more We work with a panel of specialist underwriters to provide a range of travel insurance policies to offer the best level of protection tailored to the specific needs of every age group.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

876 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 38% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(876)

95 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Annual travel insurance

The company use a UK call centre and the person I spoke with was very helpful and knowledgeable.
The quote given for multi-trip annual travel insurance within Europe was very competitive.

10 January 2024
Unprompted review
Rated 5 out of 5 stars

The Go Extra Cover Silver is an…

The Go Extra Cover Silver is an excellent product. Benefits are slightly less than one or two other big providers but their cost is much cheaper. The staff are very helpful and knowledgable. I've used them for past 3 years and will continue to do so. I also monitor their performance against other providers.

17 January 2024
Unprompted review
Rated 5 out of 5 stars

Easy to useI …

I found the website very easy to navigate and purchase the cover that I required . I have used this site before and will again.

4 January 2024
Unprompted review
Rated 5 out of 5 stars

Thorough and detailed review of needs…

Thorough and detailed review of needs for myself and my partner.
Time taken to explain carefully options and choices along with costs.
Rime taken to go through my needs with a pre existing health issue
N pressure at all
Clearly defined processes throughout phone call.
Good service and was recommended by a lady from Cruise 1st

29 October 2023
Unprompted review
Rated 1 out of 5 stars

Ask for a quote and get spammed...

I asked for a quote which was more expensive than my current renewal, but that's not the problem. I'm now getting spammed on both email and SMS messages to my mobile with their marketing even though I selected NOT to receive any marketing. The link to unsubscribe takes you to their website where there is no option to unsubscribe. What an incredible disappointment.

19 October 2023
Unprompted review
Rated 5 out of 5 stars

Kiely made the purchase easy

Kiely made the purchase easy, was made to feel at ease from the first call with the understanding of the policy made easier as she talked through it. Would highly recommend to friends and family

5 October 2023
Unprompted review
Rated 4 out of 5 stars

Recommended to us by ROL cruise specialists

Recommended by ROL cruise specialists, so we thought we’d give them a try. Just taken out a policy for a single trip insurance for hubby and I. It was straight forward going through medical questions and the price was better than another quote I had. Friendly staff, would’ve given 5 stars but I’d have to see how good they are, should we need to claim.

3 October 2023
Unprompted review
Rated 1 out of 5 stars

I was passed from pillar to post on the…

I was passed from pillar to post on the phone then was told a claim form would be emailed to me and to expect it in 15 minutes. 24 hours later and still no email. I have tried to log into my account online and fill in a claim form, but password not accepted. Got an email with re set password link and followed all the instructions and it won't accept change of password. I tried all this till I'm blue in the face.

26 September 2023
Unprompted review

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