Just Tyres - Braintree Reviews 

406
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TrustScore 4.5 out of 5

4.4

Unit 1 Springwood Court, Springwood Industrial Estate, CM7 2GB Braintree, England, GB

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See what reviewers are saying

Rated 4 out of 5 stars

I received very professional & efficient service. An appointment had been booked in advance & the work was undertaken at the scheduled time. The only points I would make is that there was very little... See more

Rated 5 out of 5 stars

I have used my local Braintree, Essex Just Tyres for many years because: they are conveniently close; they just do tyres and are a lot cleaner than shops also doing exhausts, and, the service has alw... See more

Rated 5 out of 5 stars

Recently bought two new tyres. The guys that were working were really helpful and the tyres were fitted quickly. I was also experiencing issues with one tyre. They investigated the problem and qu... See more

Rated 5 out of 5 stars

Great experience. Ordered four new tyres online at a very competitive price. Was seen to promptly at the tome booked. Staff were all very quick, efficient and courteous but particularly Jordan who was... See more


Company details

  1. Tyre shop

Written by the company

We pride ourselves on being one of the largest independent tyre retailers in the UK with 39 fitting centres located around the country. We are passionate about providing a high level of service which is why all of our tyre experts are trained to the highest standards in both technical knowledge and customer service. With a wide range of tyres in stock, we are confident that if you use Just Tyres to supply and fit your tyres, you will not be disappointed.

Just Tyres, great, professional service for every customer

Written by the company

We are dedicated to providing an outstanding service to each of our customers. We'll do this by listening to your requirements and understanding your needs, we'll then make the best recommendation and ensure that you are happy with the finished results.

Price Promise Guarantee

We guarantee to refund the difference!

We guarantee to refund the difference!
We’re confident in our competitive tyre prices and are happy to offer our lowest price guarantee. If you can produce a current and local (within 20 mile radius), advertisement or written quotation for the tyre you bought at a lower price within 7 days of your purchase, Just Tyres guarantees to refund the difference. Please note that this guarantee does not apply to internet based offers/quotes.

Contact info

  • Unit 1 Springwood Court, Springwood Industrial Estate, CM7 2GB, Braintree, England, United Kingdom

  • 01376767595

4.4

Excellent

TrustScore 4.5 out of 5

406 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 17% of negative reviews

Typically replies within 1 week

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4.4

All reviews

(406)

3,688 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I only go here

The staff are always very polite, they try their hardest to make your experience a positive one. They always try to get your car in as quick as they can. I have been there multiple times and once as an emergency and they have always done what they can to help. The prices they charge and the effort they put in is the best!

31 October 2025
Rated 5 out of 5 stars

Very friendly and quick service

Very friendly and quick service.
As a young lady, it can be quite daunting going to garages for assistance, the young lads there were very polite and professional - which made a comforting experience. Thank you!

29 October 2025
Rated 3 out of 5 stars

Good quality of the products but the…

Good quality of the products but the fitting is not on the level of the products.Booking for a certain time and even I was early the claim my booking time is later (booking time was written on the invoice).Despite of the delay they not been able to start on the write time.

2 October 2025
Rated 2 out of 5 stars

Braintree Just Tyres

Booked a 30 min slot for 4 tyres and a wheel alignment. Turned up 5 mins before and told it'll be 30-40 mins. Came back 40 mins later and rear wheels still off the car. Told it'll be another 20 mins. Came back to car still in the exact same state. It took 90 mins in total. Was told it was due to 'walk ins' - so prioritising these over booked appointments. Ordered a pro alignment but only standard carried out. When I queried this with the technician was told the rears weren't out, even though I watched him only check the fronts. No report given for alignment. Did call head office and got a refund for the difference. Techs weren't wearing gloves and left filthy marks all over car and keys. First and last time using Just Tyres

5 October 2025
Just Tyres - Braintree logo

Reply from Just Tyres - Braintree

Thank you for sharing your feedback. We are sorry to hear about the inconvenience you experienced and understand how frustrating that must have been. We'll be discussing this with the team to ensure we learn from it and improve our service moving forward.

Rated 2 out of 5 stars

I had a puncture

I had a puncture. Being a lady of a certain age, I rang just tyres and was given an appointment for the next day. Excellent really friendly service from the two chaps who helped me out. They went the extra mile helping me sort out my tyre inflator. Personal service, would highly recommend to all.

12 September 2025
Unprompted review
Just Tyres - Braintree logo

Reply from Just Tyres - Braintree

Thank you for your lovely review. We truly appreciate your recommendation!

Rated 5 out of 5 stars

Great price. Great service.

Although there was only 2 on site the work was completed within a reasonable time. Polite and considerate staff. The price of the package of 4 new tyres, valves, balancing and tracking was amazingly cheap. I would definitely recommend the Braintree branch to anyone considering buying the package. 10/10...

8 September 2025
Just Tyres - Braintree logo

Reply from Just Tyres - Braintree

Thank you for your kind review. Your recommendation means a great deal to us, and we’re pleased the full tyre package met your expectations. We look forward to welcoming you again!

Rated 5 out of 5 stars

Good job

Booked an appointment on line, had to wait a wee while but was kept informed.
Work satisfactory, guys pleasant.

4 September 2025
Rated 5 out of 5 stars

Easy to order on line and book fitting…

Easy to order on line and book fitting slot, on arrival I was dealt with quickly and efficiently. As Just Tyres had sent me a voucher the price was brilliant to.

25 August 2025
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Reply from Just Tyres - Braintree

Thank you for your feedback. We're pleased to hear the process was efficient and that our team provided prompt service. Your support means a lot.

Rated 2 out of 5 stars

what was supposed to be a 30 minute…

what was supposed to be a 30 minute appointment took over 2 hours. no apology or real reason other than there are only two of us.

18 August 2025
Just Tyres - Braintree logo

Reply from Just Tyres - Braintree

Thank you for sharing your honest feedback. We're sorry to hear about the inconvenience you experienced and understand how frustrating that must have been. We'll be discussing this with the team to ensure we learn from it and improve our service moving forward.

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