Just Tyres - Braintree Reviews 

406
•
TrustScore 4.5 out of 5

4.4

Unit 1 Springwood Court, Springwood Industrial Estate, CM7 2GB Braintree, England, GB

•

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 4 out of 5 stars

I received very professional & efficient service. An appointment had been booked in advance & the work was undertaken at the scheduled time. The only points I would make is that there was very little... See more

Rated 5 out of 5 stars

I have used my local Braintree, Essex Just Tyres for many years because: they are conveniently close; they just do tyres and are a lot cleaner than shops also doing exhausts, and, the service has alw... See more

Rated 5 out of 5 stars

Recently bought two new tyres. The guys that were working were really helpful and the tyres were fitted quickly. I was also experiencing issues with one tyre. They investigated the problem and qu... See more

Rated 5 out of 5 stars

Great experience. Ordered four new tyres online at a very competitive price. Was seen to promptly at the tome booked. Staff were all very quick, efficient and courteous but particularly Jordan who was... See more


Company details

  1. Tyre shop

Written by the company

We pride ourselves on being one of the largest independent tyre retailers in the UK with 39 fitting centres located around the country. We are passionate about providing a high level of service which is why all of our tyre experts are trained to the highest standards in both technical knowledge and customer service. With a wide range of tyres in stock, we are confident that if you use Just Tyres to supply and fit your tyres, you will not be disappointed.

Just Tyres, great, professional service for every customer

Written by the company

We are dedicated to providing an outstanding service to each of our customers. We'll do this by listening to your requirements and understanding your needs, we'll then make the best recommendation and ensure that you are happy with the finished results.

Price Promise Guarantee

We guarantee to refund the difference!

We guarantee to refund the difference!
We’re confident in our competitive tyre prices and are happy to offer our lowest price guarantee. If you can produce a current and local (within 20 mile radius), advertisement or written quotation for the tyre you bought at a lower price within 7 days of your purchase, Just Tyres guarantees to refund the difference. Please note that this guarantee does not apply to internet based offers/quotes.

Contact info

  • Unit 1 Springwood Court, Springwood Industrial Estate, CM7 2GB, Braintree, England, United Kingdom

  • 01376767595

4.4

Excellent

TrustScore 4.5 out of 5

406 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 17% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(406)

3,688 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent process from ordering to…

Excellent process from ordering to fitting. Staff a Braintree centre very efficient and friendly. Excellent price - considerably cheaper than the identical tyre bought 12 months ago from a different firm.

11 July 2025
Just Tyres - Braintree logo

Reply from Just Tyres - Braintree

Thanks for the kind words! Great to hear everything went smoothly and you got a great deal. We’ll be ready to help again whenever you need us.

Rated 1 out of 5 stars

Not a clue

Two young guys on duty, manager not there, the lads had no idea how to jack a Range rover, then their jack was not big enough to lift it.
Tyres were there and fine and fitting the tyres went OK.
Then they couldn't let the jack down!

16 July 2025
Rated 5 out of 5 stars

First Class Customer Care

I have just had the pleasure of receiving quality customer care from James and Jack at Just Tyres, Braintree. They were friendly, honest, efficient, polite and informative. To add to that, the price for the work I needed was also very competitive. I would not hesitate to recommend them to anyone.

17 July 2025
Unprompted review
Rated 5 out of 5 stars

First time using Justtyres.I went to just tyres to have 4 tyres…

I went to just tyres to have 4 tyres fitted &allinment .
The two people working there were very friendly and helpful and due to the hot weather and there only being two of them and being busy they offered me and others waiting cold drinks which was really good of them.
This was the first time I had used Justtyres and I will definitely be using them again

17 June 2025
Rated 5 out of 5 stars

Polite and friendly efficient service…

Polite and friendly efficient service from this company.
I use this company as they do not use air tools to remove and to torque up wheel nuts, thus reducing the risk of damaging wheel bolts or threads.
Could do with a cup of tea or coffee in the waiting area to improve the experience

14 May 2025
Rated 4 out of 5 stars

I had the first appointment on Saturday…

I had the first appointment on Saturday last 08.30am
The guys turned up, looked Knackered,untidy NOT a good look.
Tyres fitted ok, I didn’t look at them until I got home and noticed only three valve covers!
Went back to just tyres who fitted a valve cover (wrong size) can’t be bothered to go back again.
Your staff need training big time ,scruffy ,no attention to detail , how safe are we the customers.
Paid for 4new tyres, pleased with the price but very concerned regarding health and safety with various signs partly hidden in waiting area .
GET IT SORTED!

26 March 2025
Rated 1 out of 5 stars

Best to google a solution to your problem - that was what I was advised by this garage.

I visited this afternoon to seek help with a punctured tyre. The two young men in the office were totally disinterested - they barely looked up from their phones when speaking to me. They said they couldn’t help me unless I had a specific device - when I asked what that was, the told me to google it. After many attempts to seek their help I gave up and they laughed at me as I left the office. In hindsight, they did not deserve a penny from me and I am pleased that I sought help from The National over the road, who were much more professional. Avoid this place at all costs - the customer service is truly the worst I have ever experienced.

22 March 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look