Just Tyres - Rooksley Reviews 

307
TrustScore 5 out of 5

4.8

Unit 2 Deltic Trade Park, Deltic Avenue, Rooksley, MK13 8LD Milton Keynes, England, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Competitive price for 4 x Michelin primacy 4 all fitted within the hour. I like the idea of ordering on line & booking an appt. Didn't mark my alloys when taking the wheel nut out unlike the last pl... See more

Rated 5 out of 5 stars

Dan was really helpful, my tyre didn't come in the day it was ordered for but he took the time to reach out to head office for me and track it down. Came in next day and again Dan got me in at a tim... See more

Rated 4 out of 5 stars

Not too bad experience. But some of them need training on what are the yellow/red dot means on the new tyres and also how to remove addon TPMS properly without damaging threads. Red/yellow dots are... See more

Rated 5 out of 5 stars

Really liked the simplicity of the whole process, ordering tyres online, and choosing my appointment time to fit around my work schedule. Work completed within time frame given. Was also warned my... See more


Company details

  1. #16 of 24 best companies in Tyre shop

Written by the company

We pride ourselves on being one of the largest independent tyre retailers in the UK with 39 fitting centres located around the country. We are passionate about providing a high level of service which is why all of our tyre experts are trained to the highest standards in both technical knowledge and customer service. With a wide range of tyres in stock, we are confident that if you use Just Tyres to supply and fit your tyres, you will not be disappointed.

Just Tyres, great, professional service for every customer

Written by the company

We are dedicated to providing an outstanding service to each of our customers. We'll do this by listening to your requirements and understanding your needs, we'll then make the best recommendation and ensure that you are happy with the finished results.

Price Promise Guarantee

We guarantee to refund the difference!

We guarantee to refund the difference!
We’re confident in our competitive tyre prices and are happy to offer our lowest price guarantee. If you can produce a current and local (within 20 mile radius), advertisement or written quotation for the tyre you bought at a lower price within 7 days of your purchase, Just Tyres guarantees to refund the difference. Please note that this guarantee does not apply to internet based offers/quotes.

Contact info

  • Unit 2 Deltic Trade Park, Deltic Avenue, Rooksley, MK13 8LD, Milton Keynes, England, United Kingdom

  • 01908429768

4.8

Excellent

TrustScore 5 out of 5

307 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 23% of negative reviews

Typically replies within 1 week

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4.8

All reviews

(307)

3,827 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good prices

Always use this company
Prices very competitive and customer service excellent. This site is on rooksley milton keynes

13 January 2025
Rated 5 out of 5 stars

Very pleased

The tyre fitter gave much attention to detail including cleaning the lubricant from the wheel and tyre and double checking all torques before returning the car to me.
I would definitely recommend this garage

30 December 2024
Rated 1 out of 5 stars

Took the order and money

Took the order and money, then said they didn’t have stock of the item in my chosen fitting station even though it was offered as available for my post code. Refund took 7 days.

26 November 2024
Rated 4 out of 5 stars

My experience

Welcoming arrival and professional reception by the attendant. 2 front tyres were fitted and it was well explained that I needed a tracking adjustment which was done. Down side was the reception area was tired and dirty, needs upgrade.

10 November 2024
Rated 1 out of 5 stars

Bad customer service

Had 4 tyres fitted at Rooksley Milton Keynes, had to go back 4 times as one tyre kept going down. The manager said he had a number of problems with the tyre fitter, so had to let him go? Bad customer service as the company never got back to me. Not a good experience and bad customer service

21 September 2024
Unprompted review
Rated 4 out of 5 stars

Not too bad experience

Not too bad experience. But some of them need training on what are the yellow/red dot means on the new tyres and also how to remove addon TPMS properly without damaging threads.

Red/yellow dots are there to use less weights making perfect balance on tyres. Mine are not and sent email to customer service team 3 days ago still waiting for reply.

15 October 2024
Rated 5 out of 5 stars

Great service

Helpful, friendly and all done in good time, after I had been sent away from another garage with a nail in my tyre! and a slow puncture

21 August 2024
Rated 1 out of 5 stars

NOT RECOMMENDED

First port of call was met with an abrupt attitude.
I had to buy my own socket to have my tyre replaced and there was no mention of any form of compensation. Very very unprofessional and unpleasant service.

2 August 2024
Just Tyres - Rooksley logo

Reply from Just Tyres - Rooksley

Thank you for taking the time to leave a review for our company, we strive to achieve a high level of customer satisfaction and so it was disappointing to read your review. Please contact us on either 01908 634700 or customerservices@justtyres.com to allow us to get back in touch if you require any further help

Rated 1 out of 5 stars

Rude person who was servise me

Rude person who was servise me, i were feel unwelcome, no answers to the questions. I was waiting outside without invited to sit in reception at room, when unclear questions come, he doesn't want to repeat, just poorly smiles, good prices, but service very poor and unwelcome.

16 July 2024
Just Tyres - Rooksley logo

Reply from Just Tyres - Rooksley

Thank you for taking the time to leave a review for our company, we strive to acheive a high level of customer satisfaction and so it was disappointing to read your comments. We are unsure as to why your experience was not up to our normal high standard and for this we apologise. We have passed your comments onto our Divisional Manager and they will address with the team directly. Thank you for taking the time to bring this matter to our attention.

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