Just Tyres - Rooksley Reviews 

315
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TrustScore 4.5 out of 5

4.7

Unit 2 Deltic Trade Park, Deltic Avenue, Rooksley, MK13 8LD Milton Keynes, England, GB

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See what reviewers are saying

Rated 5 out of 5 stars

These guys at Rooksly MK are exceptional when it comes to service, politeness, efficiency and just a pleasure You get emails or texts with time price and confirmation. I had a really bad experien... See more

Rated 5 out of 5 stars

Dan was really helpful, my tyre didn't come in the day it was ordered for but he took the time to reach out to head office for me and track it down. Came in next day and again Dan got me in at a tim... See more

Rated 5 out of 5 stars

Friendly service. Kept in the loop of what’s going on. Only two members of staff working on my visit so waited a bit longer than anticipated but was kept up to date all the way through. As someone who... See more

Rated 5 out of 5 stars

Competitive price for 4 x Michelin primacy 4 all fitted within the hour. I like the idea of ordering on line & booking an appt. Didn't mark my alloys when taking the wheel nut out unlike the last pl... See more


Company details

  1. Tyre shop

Written by the company

We pride ourselves on being one of the largest independent tyre retailers in the UK with 39 fitting centres located around the country. We are passionate about providing a high level of service which is why all of our tyre experts are trained to the highest standards in both technical knowledge and customer service. With a wide range of tyres in stock, we are confident that if you use Just Tyres to supply and fit your tyres, you will not be disappointed.

Just Tyres, great, professional service for every customer

Written by the company

We are dedicated to providing an outstanding service to each of our customers. We'll do this by listening to your requirements and understanding your needs, we'll then make the best recommendation and ensure that you are happy with the finished results.

Price Promise Guarantee

We guarantee to refund the difference!

We guarantee to refund the difference!
We’re confident in our competitive tyre prices and are happy to offer our lowest price guarantee. If you can produce a current and local (within 20 mile radius), advertisement or written quotation for the tyre you bought at a lower price within 7 days of your purchase, Just Tyres guarantees to refund the difference. Please note that this guarantee does not apply to internet based offers/quotes.

Contact info

  • Unit 2 Deltic Trade Park, Deltic Avenue, Rooksley, MK13 8LD, Milton Keynes, England, United Kingdom

  • 01908429768

4.7

Excellent

TrustScore 4.5 out of 5

315 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 17% of negative reviews

Typically replies within 1 week

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4.7

All reviews

(315)

3,868 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Absolutely shocking

Absolutely shocking, branch staff sitting outside sunning themselves, smoking and cursing, literally first thing I was told was that my tyres couldn’t be fitted without special Jack pucks. I should have walked away but I did have some in my breakdown kit. They had the hump then when I pulled them out.

21 March 2024
Rated 2 out of 5 stars

Rude manager always swearing tyre put…

Rude manager always swearing tyre put on in the wrong direction not good

13 March 2024
Just Tyres - Rooksley logo

Reply from Just Tyres - Rooksley

Thank you for taking the time to leave a review for our company, we strive to achieve a high level of customer satisfaction and so it was very disappointing to read your comments. If you have not already done so, please could we ask that you contact our customer service team on either 01908634700 or customerservices@justtyres.com to allow us to address your concerns directly. We'd really appreciate the opportunity to look into this matter further. Thank you

Rated 4 out of 5 stars

pre booking tyre fitting…

although i had to rebook my appointment for my tyres as they did not arrive at the agreed time for the fitting,when they did arrive they were fitted with speed and by an expert who did a fantastic job

20 February 2024
Rated 5 out of 5 stars

The staff at Rooksley branch…

The staff at Rooksley branch Miltonkeynes is amazing. Meckenzie and few other guys who worked there are credit to just tyres, very helpful and informative. I can’t recommend it enough.
Well done just tyres for such an amazing people.

16 January 2024
Rated 2 out of 5 stars

Awful customer service

Awful customer service. I pre booked a 30 minute slot. Had to wait 20 minutes past my slot before they even got my car in, then a walk in customer came in and got their tyre fitted before me, even after telling the fitters I was on my lunch break from work and to please prioritise my fitting as I was short on time. Clearly under staffed and do not prioritise the pre booked work.

29 December 2023
Just Tyres - Rooksley logo

Reply from Just Tyres - Rooksley

Thank you for taking the time to leave a review for our company, we strive to achieve complete customer satisfaction, so it is disappointing to receive a two- star review. Please could you give the customer service team a call on 01908 634700 or email on customerservices@justtyres.com, the Area Manager for THE CENTRE would like to investigate and speak to you about this. In the meantime, thank you for taking the time to leave your review.

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