Just Wills & Legal Services Reviews 

277
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 64 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently share that the professional team provides exceptional assistance, demonstrating genuine care and deep knowledge while organizing wills and legal paperwork for families. People value the clear communication, noting that advisors take ample time to thoroughly explain complicated legal terms in simple language so everything feels completely straightforward. Some customers also mentioned that arranging convenient home visits added a wonderful level of comfort and flexibility to the entire undertaking. Reviewers felt genuinely reassured, relaxed, and well-supported throughout every single step of the process, praising the prompt and efficient service delivered by staff.

What people talk about most

Staff

Reviewers mention positive feedback about staff, highlighting their professional, knowledgeable, and friendly... See more

Service

Reviewers highlight positive aspects of service, noting that advisors make the process of arranging wills and... See more

User experience

Customers had positive experiences with user experience, reporting that the process was straightforward from... See more

Customer service

Customers consistently note positive experiences with customer_service, highlighting clear and detailed... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We recently arranged a Power of Attorney and the whole experience was handled with professionalism, clarity and genuine care. Everything was explained in simple terms, the process felt straightforward... See more

Company replied

Rated 5 out of 5 stars

We recently took out a will through Nick Bevilacqua and the whole process was smooth from start to finish. Really good communication and we appreciate the time he took to explain things through with u... See more

Company replied

Rated 5 out of 5 stars

My family has previously taken advice from your company through Richard Green. His calm, quiet and approachable manner made it an easy decision to contact him again. Richard’s home visits made... See more

Company replied

Rated 5 out of 5 stars

Thanks to Nic who has recently been a very helpful proffessional consultant to our whole family when dealing with wills and poa,which we knew little about.He is a very knowledgable friendly person to... See more

Company replied


Company details

  1. #46 of 158 best companies in Legal Services
  2. #13 of 38 best companies in Estate Planning Lawyer
  3. #3 of 7 best companies in Executor

About Just Wills & Legal Services

Written by the company

We are a team of specialist Will Writing Consultants and Solicitors who together, have provided advice to over 100,000 clients nationwide since 2013.


We provide a personal service and friendly advice to ensure you have all the information you need to make the right decision to protect your family after you've gone.


Speak to one of our Will Writers for a fixed-fee quote and 20-minutes free initial advice by completing this short online form (it takes less than a minute).

Contact info

4.9

Excellent

TrustScore 5 out of 5

277 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(277)

64 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Trust worthy and honest.

It was needed to update my Will urgently. As I had changed my circumstances through illness and my Son becoming an adult. Just Wills came up with the answers and were very efficient through out the process. They made it easy for me as they made it simple. I have a lot of respect and trust their advice.I am glad that they sorted me out. I feel I can be at peace knowing that my Son is going to be looked after.

2 September 2025
Just Wills & Legal Services logo

Reply from Just Wills & Legal Services

Thanks for the review Arshad. We hope your health improves.

Rated 5 out of 5 stars

The lovely lady Hannah Baptist made the…

The lovely lady Hannah Baptist made the whole experience for me so easy. She was so efficient, polite and friendly and very helpful and knowledgeable too. I would definitely recommend her to my family and friends.

4 August 2025
Just Wills & Legal Services logo

Reply from Just Wills & Legal Services

Thanks for the kind review. I will ensure that Hannah sees it

Rated 5 out of 5 stars

Hannah was charming

Hannah was charming, patient and knowledgeable.

2 September 2025
Just Wills & Legal Services logo

Reply from Just Wills & Legal Services

Thank you Christine. I will ensure the review is seen by Hannah

Rated 5 out of 5 stars

Richard was fantastic

Richard was fantastic. Great communication, reliable and very friendly. He kindly met us in our home at the most convenient time for us. It made the whole process extremely easy. Can’t recommend him enough. Thank you Richard.

13 August 2025
Unprompted review
Just Wills & Legal Services logo

Reply from Just Wills & Legal Services

Thank you Charlotte. I will pass the review on to Richard.

Rated 5 out of 5 stars

extremely professional, attentive and helpful

Richard was really fantastic. Helped us work through all the detail, asked questions to ensure we reflected on all scenarios, was patient with us when we had delays. Overall extremely professional, attentive and helpful. Would totally recommend

30 July 2025
Unprompted review
Just Wills & Legal Services logo

Reply from Just Wills & Legal Services

Thank you Caroline. I will ensure that the review is seen by Richard, who I know will be very pleased that he was able to assist you.

Rated 5 out of 5 stars

Fantastic

Fantastic, used Nick Bevilacqua who was extremely helpful and knowledgeable.

He made things easy and explained everything in simple terms.

26 July 2025
Unprompted review
Just Wills & Legal Services logo

Reply from Just Wills & Legal Services

Thanks Marcin. I will pas the review on to Nick

Rated 5 out of 5 stars

I used Nick Bevilacqua at Just Wills…

I used Nick Bevilacqua at Just Wills and Legal services, he was great, very knowledgable and attentive.

I will be recomending him to friends and family, as he is a safe oair if hands.

11 July 2025
Unprompted review
Just Wills & Legal Services logo

Reply from Just Wills & Legal Services

Thank you for the kind review. I will pas to Nic who I know will be pleased he was able to help

Rated 4 out of 5 stars

Will writing

Richard Green, Company Representative was very efficient. Wills were comprehensive and easy to understand. Time to process the final copies took longer than we expected, but was otherwise entirely satisfactory.

15 June 2025
Unprompted review
Just Wills & Legal Services logo

Reply from Just Wills & Legal Services

Thank you Keith for the kind review

Rated 5 out of 5 stars

Fantastic service and support

Fantastic service and support completing 2 wills and 4 LPA's. Nic explained everything very clearly, and was always available for a home visit or a phone call. Highly recommended.

9 June 2025
Unprompted review
Just Wills & Legal Services logo

Reply from Just Wills & Legal Services

Thank you Ian for the great review. I will pass on to Nic.

Rated 5 out of 5 stars

Professional and caring

Very happy with the service received from Yulia Newport. She was professional, super efficient, knowledgable and caring when obtaining all the information she needed to be able to provide the services we required. The services were very competitively priced especially as it included two house visits. Highly recommend and have recommended their services to family and friends.

14 May 2025
Unprompted review
Just Wills & Legal Services logo

Reply from Just Wills & Legal Services

Thank you Jonathan for the kind review. I will pass on to Yulia.

Rated 5 out of 5 stars

Just Wills and Legal services. Richard Green

Our will writer, Richard Green, provided us with an excellent level of service. He is based in Hereford and was always on call and prompt to our enquiries. He talked us through the process of writing our wills and gave solid advice throughout. I have recommended him to my friends. Very well done!

8 May 2025
Unprompted review
Just Wills & Legal Services logo

Reply from Just Wills & Legal Services

Thanks for the great review. I will make sure that Richard sees it.

Rated 5 out of 5 stars

Nicoli Bev was absolutely brilliant…

Nicoli Bev was absolutely brilliant professional knowledgeable from the moment we met to the moment we signed the final documents . Couldn’t recommend the company and service enough

7 May 2025
Unprompted review
Just Wills & Legal Services logo

Reply from Just Wills & Legal Services

Thanks Sam for the great feedback. I will pass on to Nic

Rated 5 out of 5 stars

Delighted with every aspect.

Simple and easy to do. My representative was on time for his appointment and was very knowledgeable. I felt a quick trust was established and all the information was provided and details actioned.
The follow up and paperwork etc arrived as stated.

17 February 2025
Unprompted review
Just Wills & Legal Services logo

Reply from Just Wills & Legal Services

Thanks Julie for the kind review. We are pleased to have been able to help.

Rated 5 out of 5 stars

Richard Green from the Hereford Branch…

Richard Green from the Hereford Branch was outstanding in Professional, Friendly advice and support, also very patient with us during the process. Thanks very much Richard, a real credit to the company.

14 November 2024
Unprompted review
Just Wills & Legal Services logo

Reply from Just Wills & Legal Services

Thanks Gareth. I will pass on to Richard

Rated 5 out of 5 stars

We have used Just Wills for many years

We have used Just Wills for many years. We have dealt with Richard Green who has always been totally professional, he has an exemplary polite manner and takes a personal and genuine interest in the welfare of the family. Everything is sorted super quick and we are always kept fully informed. I cannot fault this service. Very highly recommended.

2 April 2025
Unprompted review
Just Wills & Legal Services logo

Reply from Just Wills & Legal Services

Thank you Alan for the kind review. I will ensure that Richard sees it.

Rated 5 out of 5 stars

I have used Nick's services twice now

I have used Nick's services twice now. First time to make a Will & Lasting Power of Attorney for my late mother. And Nick has just done the same for myself.

Nicks a really lovely chap, doesn't talk in loads of jargon and explains everything. I'm also happy to say he will offer the best options for you even if it's a lest expensive choice.

Would highly recommended him without any hesitation.

7 April 2025
Unprompted review
Just Wills & Legal Services logo

Reply from Just Wills & Legal Services

Thank you Judith for the kind review. I have passed on to make sure that Nick sees it.

Rated 5 out of 5 stars

Really happy with the service received…

Really happy with the service received from Nick Bevilacqua. Friendly knowledgeable person with great people skills.
He explained all the options, Offered good advise and talked me through everything. Felt really looked after. Thank you

11 April 2025
Unprompted review
Just Wills & Legal Services logo

Reply from Just Wills & Legal Services

Thank you Joanna. I will make sure I pass on to Nick

Rated 5 out of 5 stars

Had excellent help from Nick

Had excellent help from Nick, after some good advice we remade our wills as we wanted , no pressure used just sound advice

21 March 2025
Unprompted review
Just Wills & Legal Services logo

Reply from Just Wills & Legal Services

Thank you. I will pass on to Nick

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look