Just Wills & Legal Services Reviews 

277
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 64 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently share that the professional team provides exceptional assistance, demonstrating genuine care and deep knowledge while organizing wills and legal paperwork for families. People value the clear communication, noting that advisors take ample time to thoroughly explain complicated legal terms in simple language so everything feels completely straightforward. Some customers also mentioned that arranging convenient home visits added a wonderful level of comfort and flexibility to the entire undertaking. Reviewers felt genuinely reassured, relaxed, and well-supported throughout every single step of the process, praising the prompt and efficient service delivered by staff.

What people talk about most

Staff

Reviewers mention positive feedback about staff, highlighting their professional, knowledgeable, and friendly... See more

Service

Reviewers highlight positive aspects of service, noting that advisors make the process of arranging wills and... See more

User experience

Customers had positive experiences with user experience, reporting that the process was straightforward from... See more

Customer service

Customers consistently note positive experiences with customer_service, highlighting clear and detailed... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We recently arranged a Power of Attorney and the whole experience was handled with professionalism, clarity and genuine care. Everything was explained in simple terms, the process felt straightforward... See more

Company replied

Rated 5 out of 5 stars

We recently took out a will through Nick Bevilacqua and the whole process was smooth from start to finish. Really good communication and we appreciate the time he took to explain things through with u... See more

Company replied

Rated 5 out of 5 stars

My family has previously taken advice from your company through Richard Green. His calm, quiet and approachable manner made it an easy decision to contact him again. Richard’s home visits made... See more

Company replied

Rated 5 out of 5 stars

Thanks to Nic who has recently been a very helpful proffessional consultant to our whole family when dealing with wills and poa,which we knew little about.He is a very knowledgable friendly person to... See more

Company replied


Company details

  1. #46 of 158 best companies in Legal Services
  2. #13 of 38 best companies in Estate Planning Lawyer
  3. #3 of 7 best companies in Executor

About Just Wills & Legal Services

Written by the company

We are a team of specialist Will Writing Consultants and Solicitors who together, have provided advice to over 100,000 clients nationwide since 2013.


We provide a personal service and friendly advice to ensure you have all the information you need to make the right decision to protect your family after you've gone.


Speak to one of our Will Writers for a fixed-fee quote and 20-minutes free initial advice by completing this short online form (it takes less than a minute).

Contact info

4.9

Excellent

TrustScore 5 out of 5

277 reviews

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4.9

All reviews

(277)

64 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service

We have just renewed our wills and completed our POAs with Nick. I can highly recommend his services as they are excellent.

7 April 2025
Unprompted review
Just Wills & Legal Services logo

Reply from Just Wills & Legal Services

Many thanks for the great review. We are pleased to have helped, and I will ensure that Nick sees the review.

Rated 5 out of 5 stars

Simply dealing with a Will and Power of Attorney.

A job that we all put off, I decided to get this one out of the way.
Dealt with Natalie who paid me a house visit,
explained the details of my Will and Power of Attorney in a concise and simplistic manner (which we all welcome).
Found her to be very experienced and knowledgeable of different issues and family situations in a comfortable manner.

8 April 2025
Unprompted review
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Reply from Just Wills & Legal Services

Thanks for the great feedback David. I will ensure that the review is seen by Natalie

Rated 5 out of 5 stars

An relaxed and very friendly experience.

Richard was very thorough, patient and understanding in helping us with our wills and POAs. He gave us some very valid information and advice and has knowledge and contacts for special needs cases within the family.
It was great to be able to sit and work through in the comfort of our own home. A brilliant and very friendly service!

7 April 2025
Unprompted review
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Reply from Just Wills & Legal Services

Thank you Heather for the review. I will make sure it is passed on to Richard

Rated 4 out of 5 stars

We recently updated our wills and…

We recently updated our wills and arranged Power of Attorney through Just Wills & Legal Services. Hannah and Nick were professional, knowledgeable, and approachable throughout the process, explaining everything clearly. The service was efficient, and it put our minds at ease knowing everything is sorted for the future. Highly recommend!

25 February 2025
Unprompted review
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Reply from Just Wills & Legal Services

Thank you for the kind review. I will make sure that Hannah and Nick see it.

Rated 5 out of 5 stars

Thank you sincerely to Nick from Jwals

Thank you sincerely to Nick from Jwals. Mum was taken very poorly in hospital and wanted an emergency Will. Nick visited her the next day in hospital and was so very patient, caring and professional and talked her through all of the process. Mum was very insistent to do her Will face to face and so pleased Nick could come to her. The Will was fully signed and completed in days and I’m pleased to say Mum is now recovering well too.

Fantastic service from start to finish

14 March 2025
Unprompted review
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Reply from Just Wills & Legal Services

Thank you Jenny for the kind review. I am pleased that your Mum is recovering well, and I will make sure to pass the review on to Nick.

Rated 5 out of 5 stars

Professional service

Richard Green was friendly, helpful, patient and professional in advising us about the options for our wills and answering our quesions.

23 January 2025
Unprompted review
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Reply from Just Wills & Legal Services

Thank you Nicholas. I will make sure that Richard sees your kind review.

Rated 5 out of 5 stars

Excellent customer service

I highly recommend Nick at Just Wills Legal Services. Nick was very professional, helpful, approachable, friendly and very informative. He explained everything in detail and very clearly. He was happy to answer all questions.

21 February 2025
Unprompted review
Just Wills & Legal Services logo

Reply from Just Wills & Legal Services

Thank you Karen for the great review. I will forward to Nick.

Rated 5 out of 5 stars

Efficient, professional and knowledgable service

We have used Just Wills for many years now and have always found them extremely efficient and professional. Richard Green has been particularly helpful and knowledgable with his advice on some very complicated situations. Highly recommended.

16 February 2025
Unprompted review
Just Wills & Legal Services logo

Reply from Just Wills & Legal Services

Thank you Jo for the kind review. I will make sure that I pass on to Richard.

Rated 5 out of 5 stars

Highly recommend for Will preparation

Finally decided to get my Will prepared and thanks to Nick Bevilacqua this was an extremely straight forward and stress free experience. Nick was highly knowledgeable and made the whole process smooth and easy to understand. Would highly recommend, thanks again Nick

3 January 2025
Unprompted review
Just Wills & Legal Services logo

Reply from Just Wills & Legal Services

Thank you Joe for the kind review. I will make sure that Nick is made aware.

Rated 5 out of 5 stars

Nick is professional in every aspect!

Nick Bevilacqua made the will process quick and explained the differences in a very simple way. I would 100% recommend him to everyone!

11 November 2024
Unprompted review
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Reply from Just Wills & Legal Services

Thank you Roneta.

Rated 5 out of 5 stars

Top Man Who knows his Job

I Had my wiil and power of attorney for myself & Wife
All was done by Nic Bevilaqua
Let me tell people this man is a credit to his industry
He Helped my Wife and i Through all the paperwork that we had put off for years
I know we dont want to talk about the eventually
But Nic puts your mind at rest and makes sure everything is done in a secure and reassuring manner
when it was all done it seriously felt good knowing all our affairs will be sorted and our Daughter wont have to worry
A True Professional and kind Gentleman and a credit to his company
Thank you Nic
Kind regards
Martyn

7 October 2024
Unprompted review
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Reply from Just Wills & Legal Services

Thank you Martyn for this fantastic review. I will ensure that Nic is made aware.

Rated 5 out of 5 stars

Nick Bevilacqua

After recent meetings with Nick Bevilacqua his professional, knowledgeable and informative advice has enabled us to have our Wills rewritten. He was always punctual and listened sensitively to our situation. He was a pleasure to deal with.
Hilary & Frank De'Ath.

25 October 2024
Unprompted review
Just Wills & Legal Services logo

Reply from Just Wills & Legal Services

Thank you Frank and Hilary. I am pleased that you were happy with the service Nick gave you, and I will ensure that he is made aware of your kind review.

Rated 5 out of 5 stars

Setting up Power of Attorney

Setting up Power of Attorney
7th October & subsequent 2024
We had two appointments at home which were on time
and very professional. Everything was explained and
completed in a short time to our entire satisfaction

7 October 2024
Just Wills & Legal Services logo

Reply from Just Wills & Legal Services

Thank you Mr Burton for the kind review. We are happy to have helped.

Rated 5 out of 5 stars

Natalie was amazing from start to…

Natalie was amazing from start to finish
10/10 experience with a matter that can be hard to navigate.

10 October 2024
Just Wills & Legal Services logo

Reply from Just Wills & Legal Services

Thank you Paul for this kind review. I will ensure that Natalie sees it.

Rated 5 out of 5 stars

Brilliant service.

David Williamson could not have been more patient and helpful with complicated wills. Brilliant service and huge thank you for sorting it all out to our satisfaction.

10 October 2024
Just Wills & Legal Services logo

Reply from Just Wills & Legal Services

Thanks Paul for the kind review, which I will ensure David sees.

Rated 5 out of 5 stars

Exceptional service from Nick!

Nick was an absolute professional in guiding my family and me through the process of setting up our Lasting Power of Attorney (LPA) and wills. From start to finish, he made what could have been a complex and overwhelming experience feel smooth and manageable. He was incredibly knowledgeable, explaining each step in clear terms and answering all of our questions with patience and care.

5 July 2024
Unprompted review
Just Wills & Legal Services logo

Reply from Just Wills & Legal Services

Thank you for the kind review, which I will pass on to Nick

Rated 5 out of 5 stars

Great service!

We recently had our wills done by Nick Bevilacqua and he was really helpful and able to explain all of the different options and what suited us. He was also really helpful in setting up a Trust for my son.

12 August 2024
Unprompted review
Just Wills & Legal Services logo

Reply from Just Wills & Legal Services

Hi Jo,
We are pleased to have assisted you, and I will ensure that I pass your kind review on to Nic.

Rated 5 out of 5 stars

Efficient and clear service

Dealing with David at Wills & Legal was very clear, simple and straightforward. I'd have no hesitation to recommend the company to other people.

12 July 2024
Just Wills & Legal Services logo

Reply from Just Wills & Legal Services

Thank you for the review. I will pass on to David, who I am sure is pleased to have assisted you.

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