K9 Ballistics Reviews 99

My almost 3 year old boxer destroyed his new bed. I reached out to the company fully expecting a difficult process to have the warranty honored. IT WAS SO EASY! Fatima returned my email immediately, explained what I needed to send for pictures, and then not only sent the replacement code, but a suggestion as to which one of their beds might work best for our pup. HIGHLY RECOMMEND!

Purchased the rip stop bolster pillow dog bed with embroidery of my dogs name. My doggie loves this bed! The bed is awesome so far and has held up to my dogs mayhem. The embroidery of her name though not so much. She scratched the stings out and messed her name up. No fault of there’s. Without even requesting a refund I noticed they automatically gave me one for the embroidery after I did my review. So that was awesome of them! They have great products and even better customer service!! Definitely recommend this company and their products!

I own three of the Tough Ripstop™
Rectangle Bolster Orthopedic Dog Beds. Two of them I’ve had for years now and they are in the same awesome condition from the day I purchased them. I bought a third one recently to keep in my truck. There is simply no better dog bed out on the market. They are made with high-quality materials and withstand the test of time. They are absolutely worth the price! My German Shepherds love them too! You will not be disappointed with your purchase. I also like that the company is based in California and their customer service is superior. I just can’t say enough good things.

I recently purchased one of k9ballistics orthopedic dog beds that my dog wasn't very happy with. I tried repacking the bed to no avail. I was at my wits end when I decided to reach out to K9B customer service to get advice on how I could return the bed other than trying to repack. They informed me that I could donate the bed to a animal shelter and get a receipt of the donation, they would in turn provide me with a full refund. I was able to do so. I emailed k9B the receipt and within hours received a email informing me that a full refund was credited back to my visa. I was so grateful and appreciative for them doing so.

We have a seven year old female lab and a seven month old Australian Shepard. They are both super chewers. We bought two of the Chew Proof Armored™ Ripstop Elevated Dog Beds. The Aussie has destroyed every bed we’ve tried. The bed is stable and awesome and our lab loves it. Our Aussie did his baby shark number on it.

K-9 Ballistics replaced the bed no questions asked. The warranty portal was easy to use and they even made suggestions on trying a different bed. I know he will eventually outgrow this stage and they have customers for life.

I had an issue with shipping on an order and not only did I get a reply in under 3 minutes, they resolved my issue fully! In the world of horrible customer service, be like K9ballistics! They're more trustworthy than your your dog near a Thanksgiving meal.

I ordered a collar with personalization and it started peeling off after a week and there were issues with the buckle. After I reviewed the product the company quickly reached out and offered to send a replacement or provide a refund. It is so refreshing to have a company that is so responsive. The customer service was excellent and I will continue using them for future purchases.

I ordered the orthopedic ripstop bed back in 2023. This has been the best dog bed ever. It has been washed several times and has held up great. We now have just ordered an additional cover to have when the other bed cover is in the wash.

I got a large dog bed and bed cover all with the warranty that if chewed before 120 days it’s replaced no questions asked. I emailed about my dogs bed on Monday and it went out in the mail today which is Friday. When you hear of warranty work you thinks months, but K9 Ballistics has knocked it out of the park and my wife and I and our dog journey are forever grateful for this company and the communication that everyone on the team has. Thank you again and yall have customers forever. God bless.

Had an XL dog bed come that I ordered. Clearly there was an issue with the bed as it was flat etc. From the time I called til the time they shipped me a replacement was about 24 hours! Great customer service! They really make great products!

We were extremely happy with our crate pad from K9 ballistics, but even more impressed with the customer service now. After a few months of no issues, our dog decided to chew on her pad, and technically we were just outside the 120 day warranty claim period. The day that it happened was the 120th day after the delivery date, but 130 days after the order was placed. I contacted customer service, explaining all of this, and Sheila was amazing and responded within a couple of hours to let me know that the claim would be approved. I've never had a company respond so quickly and positively. Thank you!!!

Great products and very good customer service. Only bed I trust for my dogs.

K9 Ballistics has incredible customer service, i decided after i submitted my order to hold off on the second dog bed. I received a response from customer service quickly, and the matter was resolved quickly. I have bought many of
There products, and i stand by the quality. I own a pet care business, so having quality is really important!

The best products and customer service! Have always had positive interactions with staff and products are phenomenal. All of our dogs get a K9 ballistics bed :)

I love the K9 Ballistics dog beds. I’ve used them in the past for my labs and they were the best. I bought new ones recently for my new lab puppies who somehow chewed a hole in the underside of the dog bed. K9 Ballistics honored the warranty with no exceptions. My new bed is on the way. I received outstanding customer service- quick response, efficient resolution! I’m a customer for life!!

Was already a fan of the K9 Ballistics Dog Bed for my aggressive chewer. We had a slight issue and I reached out, expecting for a massive delay due to the holiday season. Well, I got a response right away and my problem was solved through a quick email. A huge relief and a very happy dog!

My dog tore his mat within the 120-day warranty and they replaced it, no questions asked. Can't ask for more than a company standing by their product.

Customer support is great! Had an issue with my order and they resolved it immediately. Thank you!

These beds are money well spent.

A K9 ballistic bed was gifted to me for my 6 month old, English Mastiff who at the time was 94lbs. At 2 yrs., 9 months old, Trouble is now 200.4 lb. This bed has held up.
K9 ballistic beds are an investment. Though not pretty, the chew and rip stop are accurate statements along with being able to be repeatedly vacuumed (Trouble is a heavy shedder) and water resistant/washable.
We're currently helping our kids raise their Doberman puppy. He's a scratcher/chewer but he hasn't damaged Troubles bed.
My one disappointment with the company is frequent promotions for 15-20% off but there's always a detail...like only limited items are on sale.

Great customer service! Shelia was a pleasure to work with