K9 Ballistics Reviews 99

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 93 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their exceptional quality and durability, often highlighting how well they withstand even the most persistent chewers. The staff is frequently commended for their helpfulness and positive attitude, contributing to an outstanding customer service experience. Many people appreciate the quick response times, noting the efficiency and ease with which their concerns are addressed. However, some customers also noted issues with product defects, such as items not holding air or harnesses not fitting as expected. A few people experienced difficulties with the warranty process or found that certain products, despite being advertised as chew-proof, did not hold up to their dogs' chewing habits.

What people talk about most

Product

Customers had positive experiences with product quality and durability. Many reviewers praise the high... See more

Quality

Consumers find quality to be positive, with many praising the high-quality materials and durable construction... See more

Customer service

Clients share overwhelmingly positive opinions on customer service. Many reviewers praise the quick response... See more

Response time

Reviewers highlight positive aspects of response time. Customers consistently praise the very fast and quick... See more

Staff

People report positive experiences with staff. Customers consistently praise the team members for being... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This company are real ones. My husky/pit mix, Domino Beetz, somehow managed to destroy their indestructible bed, and they didn’t miss a beat. Their team responded quickly, honored the warranty, and ev... See more

Rated 5 out of 5 stars

We have a seven year old female lab and a seven month old Australian Shepard. They are both super chewers. We bought two of the Chew Proof Armored™ Ripstop Elevated Dog Beds. The Aussie has destroy... See more

Rated 5 out of 5 stars

My almost 3 year old boxer destroyed his new bed. I reached out to the company fully expecting a difficult process to have the warranty honored. IT WAS SO EASY! Fatima returned my email immediately,... See more

Rated 5 out of 5 stars

My Atticus got a little tear into the bed early on, with his persistent efforts.. However, K9 ballistics is even more persistent than Atticus ! With extremely fast response times when submitting my ti... See more


Company details

  1. Pet Care Store
  2. Pet shop

Written by the company

We’re in the business of creating the world’s longest-lasting and highest-quality dog beds and gear, with a commitment to the well being of our people, pets, and planet. Our beds—both firm, supportive orthopedic styles and softer pillow styles are manufactured in-house at our California facility, using CertiPUR-US certified foam to ensure quality and longevity. Our beds are backed by a 120 Day Chew Proof Warranty that protects against any dog related damage, as well as a 10 Year Won't Flatten warranty that covers any loss of mattress support. We offer two styles of durable bedding—our Tough Ripstop, which is designed to withstand digging, scratching, and roughhousing, as well as everyday wear and tear and occasional light chewing, and our Chew Proof Armored beds, which are powerful beds engineered to withstand heavy, powerful, persistent, or anxious chewing behaviors. In addition to our beds, we also offer a variety of collars, harness, seat covers, and more to ensure you have everything you need for your pup. Check us out today!


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

99 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

I have purchased several products from…

I have purchased several products from K9. All items are extraordinary quality. When one had a very minor flaw my concerns were addressed quickly. Great customer service! I suppose I need to get a few more dogs so I can buy more of their products???

19 September 2025
Unprompted review
Rated 5 out of 5 stars

I have an old English Bulldog that’s 15…

I have an old English Bulldog that’s 15 months old and he has completely destroyed every bed I have purchased!!
Finally I bought him a K9 ballistic bed and he has tried everything to destroy it!! The only damage he has successfully done is on the cover where the zipper and Velcro meet he chewed a hole there and I couldn’t believe it K9 ballistic sent me a new cover because they have a 120 day chew guarantee!! What an excellent company!! I would recommend them 100% to anyone yes it’s expensive but I spent more overall buying and replacing cheaper beds without a warranty!!
The math in my experience is K9 ballistic has a superior product and worth every penny!!
Don’t get sticker shock!! The warranty and extremely good construction is worth more in my opinion
Thank you K9 Ballistic for your quality service and warranty!!!

18 September 2025
Unprompted review
Rated 5 out of 5 stars

Amazing Dog Bed

Amazing Dog Bed! I have three of these and all three are loved by my large dogs. They enjoy sleeping on them and they cannot destroy them!! I highly recommend the bed.

15 September 2025
Rated 5 out of 5 stars

Great quality product

Great quality product ! Our dog destroyed 4 beds prior to this purchase. It’s been a month now and he hasn’t been able to destroy this bed. I would agree that the bed is indestructible!!
Shipping was quick. Would definitely recommend and repurchase

1 August 2025
Rated 5 out of 5 stars

It survived our Lab…

We have gone through many beds with our now 1 yo Black Lab. He chews and digs at them then removes any cushioning within days. We had resorted to not having any soft surfaces in his kennel. This lead to pressure points and swelling on his elbows. The K9 Ballistic raised bed was the perfect answer. He unsuccessfully tried to dig at it. It's the first bed that has survived. We've had it a little over a month he loves it and the swelling in his elbows is gone. This is an excellent product. I would definitely recommend.

14 September 2025
Rated 1 out of 5 stars

My dog chewed up the corners of the…

My dog chewed up the corners of the crate bed. The corners were zip tied down and my dog ripped off the zip ties and chewed through the corners of the bed. The bed cannot be used now!!

15 September 2025
K9 Ballistics logo

Reply from K9 Ballistics

We're sorry to hear that the bed was chewed! Don't forget that we have a 120 day warranty—you can visit our online portal here: https://k9ballisticswarranties.returnscenter.com/ to submit a claim for a replacement, or you can send an email directly to our customer care team at info@k9ballistics.com if you prefer to get warranty credit to apply towards a different item.

Rated 1 out of 5 stars

I bought the herding ball and within 10…

I bought the herding ball and within 10 minutes it popped! Yes, I followed the directions. Also, the harness I bought was supposed to fit my dog and it does not at all!!! You can tighten it, but it will not stay that way! Do not buy!!!

14 September 2025
Unprompted review
K9 Ballistics logo

Reply from K9 Ballistics

We're sorry to hear that you haven't been satisfied with your items! The herding ball isn't chew proof, so it can be damaged if your dog manages to get a good enough grip to bite or chew on it. However, it should hold up well under most other circumstances, so if this was not caused by your dog chewing it, please reach out to our customer care team at info@k9ballistics.com for assistance. They can also assist with the harness issue if it isn't staying adjusted.

Rated 5 out of 5 stars

You get what yoy pay for...

First and foremost, k9 ballistics has great products. I was so surprised and happy that my Catahoula Leopard Dog could not tear up his bed, that i purchased a second one.

The service was wonderful. I ordered the wrong size (don't know what i was thinking) and k9 ballistics worked with me to return and replace the dog bed.

I am the biggest skeptic when it comes to certain things, especially dog beds because I went thru so many; I have to say, I was pleasantly surprised.

Thank you k9 ballistics for developing a product my Houla could not shred!

25 August 2025
Rated 1 out of 5 stars

Website malfunction doubled my order

Their website malfunctioned and added a bunch of extra products to my order. Then they ignored my email attempts to correct it until the duplicate items had already been embroidered, now claiming that they weren't returnable. They don't respond to their emails or texts until they accidently pick up the phone on you.

Update: Once I threatened with California Consumer Protection laws, they "found" a way to make the accounting work to get me the refund I was due.

29 June 2025
Unprompted review
K9 Ballistics logo

Reply from K9 Ballistics

We're sorry for the trouble, Brenden, but it does look like we were able to get those extra items removed from your order and we were able to refund the embroidered one in the end. The reason it took longer to get a response was because you had tried to contact us through the no-reply email address, rather than our info@k9ballistics.com email, but we definitely understand and regret the frustration this caused you.

Rated 5 out of 5 stars

K9BALLISTICS.COM is NOT related to…

K9BALLISTICS.COM is NOT related to Joshua Bird and K9Beds.co.uk or K9Comfort!!

PLEASE DONT LEAVE YOUR REVIEWS HERE ABOUT JOSH BIRD!

BUT PLEASE, IF YOU TOO HAVE BEEN SCAMMED OUT OF MONEY AND RECEIVED NO DELIVERY FROM JOSH BIRD AT K9BEDS.CO.UK (PREVIOUSLY K9COMFORT BEFORE HE FAILED AT THAT ONE TOO), PLEASE DO REPORT HIM ON THE PROER PAGES!!

27 May 2025
Unprompted review
K9 Ballistics logo

Reply from K9 Ballistics

Thank you, Shelly! We're sorry to hear that there's someone out there using a URL similar to ours that's causing such trouble, and thanks to your review, we understand now why we've gotten some unexpected negative press. We really appreciate your efforts to clarify the misunderstanding for people!

Rated 1 out of 5 stars

SCAM COMPANY

Ordered an Xtra large dog bed from K9. Bed was late arriving and had to contact the company several times before the bed was finally delivered. I also ordered an additional xtra large dog bed cover which has not been received despite sending multiple messages and emails. They have now blocked me on Facebook and I have been contacted independently by several people who have placed orders and not received the goods. Be warned this is a scam company who will take your money then shut you down. I will be reporting to Trading Standards and my bank. I have also notiFIED Facebook as they advertise on the Facebook site. DO NOT BUY SCAM COMPANY

24 April 2025
Unprompted review
K9 Ballistics logo

Reply from K9 Ballistics

Hi Gail! We're sorry to hear that you had such a poor experience, and we hope your issues have since been resolved. We don't have any orders in our system under your name, so we're wondering if you perhaps ordered from K9 Comfort or a UK-based company under the name K9 Beds? If so, this is a completely different company from us (we are K9 Ballistics, located in the US), and we aren't able to look into this further for you. However, if you did order from K9 Ballistics, feel free to reach out to our customer care team at info@k9ballistics.com or by phone at 844-772-3125 and we'll do our best to assist.

Rated 1 out of 5 stars

Sells defective dog harness

Sells defective dog harness. Product failed within 3 months. Pointed out design flaw which caused the same exact issue on multiple harnesses. Won't refund or acknowledge the issue. Dangerous product should be avoided.

15 November 2023
Unprompted review
Rated 5 out of 5 stars

Cavapoo puppy proof

I was really impressed by the quality of the Tough Rectangle Dog Bed (and cleverly hiding the zipper the under velcro. My new Cavapoo puppy had chewed through her first bed and rejected the second cheap one I bought as a placeholder for the K9 bed. The k9 bed passed the test --she climbed right on. The bed and the crate pad have withstood two months of scratching, gnawing, and digging and still look great. (Nice touch with the K9 tennis ball---but she destroyed it!) The crate pad fits in the Diggs crate even with the puppy divider. (Three crate pads bit the dust in the first two weeks.) I thought the plastic ties and loops were a well-thought-out idea. I have since bought the Chew-Proof elevated mesh bed for the outside. Great products. Thank you.

4 July 2022
Unprompted review

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