Really simple process with the option to spread the cost, which is helpful. Customer service is responsive - Jaz in particular was great in helping me fix a mistake I’d made.
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Fay was great, i had made an error in my email address when purchasing the tickets so never received them. Fay looked into it, rectified the issue & sent me the tickets!
Jason, Brad and Brook of Kaboodle Garforth were excellent installers of our replacement Caple gas hob. They were conscientious, professional, respectful of our property and knowledgeable. I was astoni... See more
Had purchased a ticket for We Out Here then a family event meant I am unable to go. Spoke to Olivia from the customer care team and she talked me through the whole process of cancelling my ticket and... See more
Company details
- #27 of 43 best companies in Event ticket seller
- #13 of 17 best companies in Event technology service
Written by the company
Kaboodle offers event organisers and consumers a combined ticketing, accommodation and travel management system all on one platform. We currently work with a large number of festivals, exhibitions and live events to ensure that we provide you with a si...
Contact info
Manchester, United Kingdom
- Hello@kaboodle.co.uk
- kaboodle.co.uk
4.4
Excellent
5k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 32% of negative reviews
Typically replies within 2 weeks
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Good problem solving
The team managed my problem, efficiently and quickly.
Very pleased with the result.
28 February 2026
Kaboodle have been amazing for me
Kaboodle have been amazing for me! I've used them for many years in a row now for boomtown. They're extremely helpful. They get tk me very quickly and it feels like no question is ever too much for them.
2 March 2026
Unprompted review
Georgia was very helpful with my query
Georgia was very helpful with my query, had it sorted within 10 minutes!
1 March 2026
Emily was super helpful and kind
Emily was super helpful and kind, sorted out my issue straight away. I love kaboodle, 10/10 customer service each and every time and you guys don’t even have a phone number!!! Amazing.
1 March 2026
Unprompted review
Olivia was great and so helpful with…
Olivia was great and so helpful with all of my queries!
1 March 2026
All good missed payment issue extremely helpful & kind…
All good extremely helpful & kind Jasmin sorted my issue no problem! Thank goodness! 😅
28 February 2026
Had an issue with my booking quickly resolved
Had an issue with my booking , easily and quickly resolved by customer service . I am so impressed.
28 February 2026
Good service
Had an issue getting signed in but Emily was quick to reply and get it sorted much appreciated.
28 February 2026
Ellie was very helpful and…
Ellie was very helpful and understanding and sorted the problem with great success.
Thank you Ellie for responding with each email I sent.
Kind regards Barbara
27 February 2026
Unprompted review
Experience was great
Experience was great. Jaz was super helpful and efficient in dealing with queries. Thank you.
27 February 2026
Very quick to reply to my email and…
Very quick to reply to my email and issue sorted the next day!
22 February 2026
Payment date issue
Luke was fab n solved my query straight away, panic over, thankyouuu :)))
24 February 2026
Worst customer service ever
25 February 2026
Unprompted review
Reply from Kaboodle Ticketing
Hello,
Thanks for taking the time to leave a review.
Unforutnately there are no contact details attached to your review, if you would like to elaborate then please do contact us on hello@kaboodle.com and we will look into any issues raised further.
Kind regards,
Kaboodle
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