Kamoni Reviews 1,081

TrustScore 3.5 out of 5

3.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I absolutely love, love my bikinis from Kamoni!! They have the most beautiful patterns, colors and styles! Their bikinis are extremely flattering and the material is great! I will always order my futu... See more

Rated 1 out of 5 stars

Have attempted to return my order for weeks now as bottoms fit like a thong. Have been offered new suits which I don’t want given the sizing discrepancies or $12 (which is a joke compared to what I sp... See more

Rated 5 out of 5 stars

I ordered 5 suits in size XS tops, small bottoms. Order took about 8 days from time placed til delivery at my door. All suits are well crafted and made of super soft, quality material. I even ordere... See more

Rated 5 out of 5 stars

Quick delivery! Some of the tops/bottoms didn't fit but customer service was very responsive and replaced the pieces without returning the items and only charged 10.99 for shipping. One top didn't com... See more


Contact info

3.4

Average

TrustScore 3.5 out of 5

1k reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fantastic customer service

When my order didn't fit I was some what heart broken. But the team was so quick to respond, really understanding, and went out of their way to make sure I was able to receive the right size. A really happy customer and would recommend them to anyone wanting swimwear. The quality is great, fast delivery, and great prices. Maybe just order a size larger then what you are.

2 December 2024
Unprompted review
Rated 5 out of 5 stars

The bikinis are beautiful

The bikinis are beautiful and made well however, I needed to exchange my size and customer service was absolutely amazing. They super responsive and helpful - and gave me a discount for my next order! 5 star service!

26 November 2024
Unprompted review
Rated 5 out of 5 stars

Loving my two news sets

I purchased two news sets and I love them both. Ability to order different sized top to bottom is so important. They are beautiful quality, and fit exactly how I wanted them to. I felt confident on recent holiday.

8 November 2024
Unprompted review
Rated 5 out of 5 stars

Customer service is Amazing!

Customer service is Amazing!
I bought 5 sets of swimsuits, size wasn’t perfect fit, reached out to customer service and they were very responsive, provided couple of options with customer satisfaction in mind, I will be returning customer.

3 November 2024
Unprompted review
Rated 1 out of 5 stars

Delivery dates unreliable

Ships from China which was not clear when ordering, delivery dates are not realistic. I paid extra for express delivery and it gave me a latest possible delivery date of yesterday, but it only arrived in the country yesterday at half five in the afternoon. Order number KUK000015291

14 October 2024
Unprompted review
Kamoni logo

Reply from Kamoni

Updated reply:
Thank you for your order number. Our email service team has reached out to you via email. Since it's peak season, the shipping time is longer than usual. But rest assured you'll receive the order. If everything goes well, you will get the parcel within next 1—3 working days. We believe you'll receive the order soon. If you have any further questions or concerns, please do not hesitate to contact us.

Dear Honest,
We sincerely regret that your recent order experience did not meet your expectations. Please don't worry, we'll try our best to help you resolve the issue.
We have warehouses worldwide, and your order may come from overseas based on the product availability, please understand. Normally, once the order is shipped out, you'll receive it in 6-8 working days. We were wondering that have you received your order? Could you please leave us your order number here so that our VIP customer service team can properly take care of your issue? Thank you for your understanding and for giving us the opportunity to serve you. We are committed to improving our product offerings and providing our customers with a more satisfactory shopping experience.
Best regards,
Kamoni VIP customer service team

Rated 5 out of 5 stars

Excellent service

Ordered 4 bikinis. Sizing a little off so needed to exchange 2 and return one. No problem at all in fact they let me keep them all and sent two replacements no charge at all. Fantastic customer service. They quality of the bikini is excellent too. Thank you kamoni, have used you before and will definitely use you again and will also spread the word.

11 September 2024
Unprompted review
Rated 4 out of 5 stars

Good

Good quality. Reasonable delivery time. Well packaged. As shown - vibrant and on the spot colors. The only reason I did not give 5 stars was that the sizing was off. I'm 5'7 @ 140 lbs. Bought the medium. The bottoms were a tiny bit too big and the top was more like a small than a medium.

8 September 2024
Unprompted review
Kamoni logo

Reply from Kamoni

Dear TSS,
Thank you for your feedback. We sincerely regret that the size not fit. We apologize for any inconvenience caused. We offer 30-day return&exchange service. If the size not fit, please contact us and we can exchange the size for you. This is our customer service contact email address: service@kamoni.com. Welcome to email us and we'll take care of the issue.
We are dedicated to improving our product offerings and providing a more satisfying shopping experience for our customers.
Best regards,
Kamoni VIP customer service team

Rated 4 out of 5 stars

Great quality & customer service

I ordered several bikini sets and all but 2 fit perfectly when I received them. The quality was very good; much better than what I was expecting for the price! I contacted Customer Service about the 2 suits that didn’t fit, and they sent me 2 replacement items. I was told to keep the originals and it was suggested to donate them, which I plan to do. I had to pay a small shipping fee, but it was worth it as the replacement items also fit perfectly.

3 September 2024
Unprompted review
Rated 5 out of 5 stars

Wonderful bikini made of good quality…

Wonderful bikini made of good quality materials. I bought two sets and got two as a gift plus a bikini top. One product was too small and I asked to exchange it for a bigger size. I got it for free with a promotional code for my next purchase. I highly recommend this brand.
Greetings to their customer service. They are great

26 August 2024
Unprompted review
Rated 5 out of 5 stars

I ordered 4 bikinis

I ordered 4 bikinis. 2 were too small. I contacted them. They offered me to replace them without any cost. I didn’t have to return the others. Very good service after sale. Thanks !

21 August 2024
Unprompted review
Rated 2 out of 5 stars

Ordered bikinis lovely and good quality…

Ordered bikinis lovely and good quality but were really small.returns are a nightmare. please can you help me sending these back and getting a full refund.

9 August 2024
Unprompted review
Kamoni logo

Reply from Kamoni

Dear Barbara,
We sincerely regret that your recent order experience did not meet your expectations. We apologize for any inconvenience caused and for the dissatisfaction you encountered with the items purchased. Please don't worry, we'll take care of the issue.
We offer 30-day return&exchange service. We did come up with other solutions as we work on this issue, but these are just suggestions and you have the absolute right to return your order within 30 days. Our CS team has contacted you with potential solutions. Please reply to us at your convenience, thank you.
Best regards,
Kamoni VIP customer service team

Rated 5 out of 5 stars

I ordered five bikinis

I ordered five bikinis, The quality of the product was good, however, they just didn't suit me (I'm probably pickier than the average consumer, to be fair), so I wanted to return them. The return instructions are clear on the website- despite what other reviews say. I probably shouldn't have risked returning them internationally as it is pricey (and was told it would be more hassle than what it's worth, even by the post office) and then items got stuck in customs anyway. The customer service was still willing to work with me despite them not getting their product back.

9 June 2024
Unprompted review
Rated 5 out of 5 stars

Wow!! 🤩

wow! first let me say the customer service is great. if you have a problem or question they answer very quickly and correctly. the quality and look of the bikinis are very beautiful. I will also order my bikinis here in the future. Shipping doesn't take long at all either. I would say highly recommended!!

15 August 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look