Kaplan Test Prep Reviews 96

TrustScore 3.5 out of 5

3.7

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Rated 2 out of 5 stars

I am using the UCAT resources and well... it's not helpful at all. The timings are all off, it is giving me 10 minuets to answer 10 abstract reasoning questions when in the test you only have just ove... See more

Rated 5 out of 5 stars

Super helpful 1 to 1 feedback sometimes. They do timed examples which are so valuable because they put you in the right mindset meaning you aren't rushed when it comes to the real thing. Hints and tec... See more

Rated 1 out of 5 stars

The course failed to provide anything above what's available online. There was absaloutely no scope for those with SEN or entitled to/taking extra time. The online resources are also channel... See more

Company replied

Rated 5 out of 5 stars

After taking the Kaplan course, I feel 100% more confident than I did before the course. It is an amazing way to practise skills, time management, question types and much more. It has made me very awa... See more

Company details

  1. Educational institution

Information provided by various external sources

At Kaplan Test Prep, we're committed to your success. Study with us and benefit from 75 years of experience, as well as the combined expertise of hundreds of teachers, researchers, curriculum specialists and testing experts. Our experience in the test prep industry ensures that we can offer you a unique combination of realistic testing experiences, expertly-trained teachers, and quality study materials. Some preparation courses focus just on content, others focus just on strategy. Kaplan's curriculum covers all aspects of test preparation needed for a high score.


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3.7

Average

TrustScore 3.5 out of 5

96 reviews

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Rated 4 out of 5 stars

Quite good but some adjustment could be…

Quite good but some adjustment could be made in regards to the rooms that the sessions happened in and smaller class sizes as it did at times feel like there were too many to be able to get the most out of it! It was also quite hot at times and so made it that much harder to concentrate so perhaps air conditioning would be a nice touch just so everyone is comfortable and able to make full use of the sessions!

25 September 2019
Unprompted review
Rated 5 out of 5 stars

Excellent course

Excellent course, provided me with very useful tips in preparing for my entrance exams. As well as practice papers to use.

25 September 2019
Unprompted review
Rated 1 out of 5 stars

Waste of money

The course failed to provide anything above what's available online.

There was absaloutely no scope for those with SEN or entitled to/taking extra time.

The online resources are also channeled towards those taking the standard test ONLY.

I have emailed asking for a resolution but not received a response.

Overall a HUGE waste of money, spend a fraction of the cost on medify instead for the same guidance and more usable resources.

25 September 2019
Unprompted review
Kaplan Test Prep logo

Reply from Kaplan Test Prep

Dear Llywelyn,

Thank you for taking the time to write a review. At Kaplan, we are committed to providing extraordinary test prep and as our goal is to help each student succeed, we are sorry to hear of your disappointment with our UCAT course. Our content and resources and revised and reproduced in line with the curriculum to effectively mirror the official exam and help all students. We are sorry to hear of your disappointment and would love to learn more about the course you attended.

Our Customer Service team have been trying to reach you directly by phone to provide additional information and support, and we will continue to do so in order to offer any help we can.

Rated 3 out of 5 stars

Wasn’t a bad course as such but should…

Wasn’t a bad course as such but should have only been for a quarter of the price. I think what’s important is the book, the class is just someone going through the book with you which isn’t really necessary.

25 September 2019
Unprompted review
Kaplan Test Prep logo

Reply from Kaplan Test Prep

Thank you for taking the time to write a review. At Kaplan, our goals are to provide the best test prep available, increase students' knowledge and confidence, and ensure all our students are fully prepared for the exams they are about to take. We have helped thousands of students pass their UCAT exam every year, and we are pleased to know that hundreds of the students who attended our courses and used our online resources have successfully embarked on their medical studies.

We recognise, however, that there is always an opportunity to improve and we are sorry to hear you have had an unsatisfactory experience and would love to connect with you so we can get some further feedback on the course you attended. We would appreciate if you could contact our Customer Service team directly on global.support@kaplan.com with any additional information.

Rated 1 out of 5 stars

It was very vague and at least 2 hours…

It was very vague and at least 2 hours went into breaks. Didn't learn anything that is not available on the internet or that you learn with practice.

20 September 2019
Unprompted review
Kaplan Test Prep logo

Reply from Kaplan Test Prep

Thank you for taking the time to write a review. At Kaplan, we strive to ensure that we always do our best to accommodate our students' needs - we have been doing so for over 80 years now. Our methods and resources are proven to help students succeed academically and we have found that students who attend the entire course and utilise our online resources tend to do very well on the test day. Our extensive online materials include hours of online instruction, practice quizzes and practice tests, Question Banks, personalised reports and teacher support among others - all of these resources are often the reason students choose Kaplan over other providers.

As our goal is to help each student succeed, we are sorry to hear of your disappointment with our UCAT course and would love to connect with you so we can get some further feedback on the course you attended. We would appreciate if you could contact our Customer Service team directly on global.support@kaplan.com with any additional information.

Rated 5 out of 5 stars

Best tutor yet

Really good tutor, honest and gave great advice which helped me immediately, would highly recommend to friends who are in the medical field.

20 September 2019
Unprompted review
Rated 5 out of 5 stars

A brilliant course

A brilliant course that was concise, intense and contained everything necessary to get a strong score in the UCAT. I increased my overall score by 700 after the weekend, and that is because of the excellent teaching provided by my course teacher, Sam Sain. She was amazing and so efficient, and even during lunch breaks she was giving advice about university and the medicine application process. I can’t recommend the course highly enough.

20 September 2019
Unprompted review
Rated 1 out of 5 stars

Course is overpriced but a decent…

Course is overpriced but a decent course . Online study portal has limited questions , makes you pay for extra better off getting medify

20 September 2019
Unprompted review
Kaplan Test Prep logo

Reply from Kaplan Test Prep

Thank you for taking the time to write a review. We are sorry to hear that the course did not meet your expectations. At Kaplan, we strive to ensure that we always do our best to accommodate our students. needs - we have been doing so for over 80 years now. Our extensive online materials include hours of online instruction, practice quizzes and practice tests, Question Banks with over 3500 questions, personalised reports and teacher support among others - all of these resources are often the reason students choose Kaplan over other providers. We would love to connect with you so we can get some further feedback on the course you attended and to better understand your utilization of our resources.

We would appreciate if you could contact our Customer Service team directly on global.support@kaplan.com with any additional information.

Rated 1 out of 5 stars

Nothing to it

Not worth the money at all. Go on YouTube. You get better.

20 September 2019
Unprompted review
Kaplan Test Prep logo

Reply from Kaplan Test Prep

Thank you for taking the time to write a review. At Kaplan, we strive to ensure that we always do our best to accommodate our students. needs and we have found that students who attend the entire course and utilise our online resources tend to do very well on the test day. Our extensive online materials include hours of online instruction, practice quizzes and practice tests, Question Banks, personalised reports and teacher support among others - all of these resources are often the reason students choose Kaplan over other providers. As our goal is to help each student succeed, we are sorry to hear of your disappointment with our UCAT course and would love to connect with you so we can get some further feedback on the course you attended.

We would appreciate if you could contact our Customer Service team directly on global.support@kaplan.com with any additional information.

Rated 5 out of 5 stars

Super Helpful

I found this super helpful with gaining the extra marks that takes you from a good mark to a great mark

2 September 2019
Unprompted review
Rated 4 out of 5 stars

Honest Kaplan Review

My personal experience with Kaplan was great. The two day course helped me to kick start my studies and gave me a clear plan on what I needed to do in order to succeed. Each section was explained and practiced in depth, teaching me the most effective strategies that would maximise my score!

Another great aspect of Kaplan for me (apart from the endless practice questions!), was the online support team who I could email with any queries.

For me personally, I wish Kaplan had explained the marking of situational judgement with more clarity as this was the only section I was disappointed with on the day! Nevertheless, I would definitely recommend Kaplan.

2 September 2019
Unprompted review

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