KatKin Reviews 

14,318
•
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 2,861 reviews, reviewers overwhelmingly had a great experience with this company, noting significant positive changes in their pets. Customers frequently praise the exceptionally high quality of the fresh meat food, the helpful support team, and the remarkably fast delivery service. Many cat owners notice remarkable improvements in their animals, including shinier coats, better digestion, higher activity levels, and solved eating issues. Some reviewers were not happy with the automatic subscription renewals, noting unexpected charges and difficulties with customer support responses. A few consumers also mentioned that the meals are quite expensive to purchase regularly and require considerable freezer storage space.

What people talk about most

Product

Customers shared positive experiences with product, noting that cats love the high quality recipes and show... See more

Delivery service

Consumers find delivery service to be positive, highlighting fast, reliable shipping and well-insulated,... See more

Customer service

People report positive experiences with customer service, noting that operators are friendly, knowledgeable,... See more

Price

Users describe ambiguous interactions with price, noting that while it is a bit more expensive than standard... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My cats are much healthier and happier. No more smelly poos no begging for food no throwing away uneaten food and having to keep changing brands . I'm actually saving money no need for biscuits or tre... See more

Company replied

Rated 5 out of 5 stars

We have a very old cat who seemed to be wasting away ,he was under the vet after having funny turns ,he constantly cried to be fed but was only eating the jelly from numerous different brands and gett... See more

Company replied

Rated 5 out of 5 stars

The quality of the food is excellent, both my cats love it! They like it warmed, 10seconds in the microwave does the trick. The customer service is great,the operators are friendly, knowledgeable & no... See more

Company replied

Rated 5 out of 5 stars

I tried Katkin for my elderly cat who was turning her nose up at everything - different varieties, brands. My sister uses Katkin for her elderly cat so I thought I would try it. Penny just turned he... See more

Company replied


Company details

  1. Pet Care Store

About KatKin

Written by the company

Get FRESH for 20% off Learn about Fresh Why does your cat food smell? About KatKin

KatKin goes hardcore for cat health. For far too long the fat cats of the industry have been pushing false information and fluffy claims about what cats need to eat.

Born To Eat Meat

KatKin is a nutrition, education, and community focused cat-care brand that works with world leading veterinarians and nutritionists to develop fresh food that gives cats the nutrients they actually need. KatKin is cutting the fluff from the cat food industry and exposing the truth behind mass-produced cat food.

Mission

KatKin’s mission is to show cat ownership for what it actually is, and defy the stereotypes of cat’s being “easy to care for.” Cats need “hardcore love” no matter if they’re a finicky feline or have a tricky tummy. The time for change is now, and KatKin won’t stop until their cat-first, no-bs attitude becomes the new standard everywhere.

Try now to give your cat the best

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

14k reviews

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Replied to 100% of negative reviews

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4.6

All reviews

(14,318)

2,677 reviews in the last 12 months

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Rated 5 out of 5 stars

I’m really happy with KatKin

I’m really happy with KatKin! The food is fresh, and I love knowing that my cat Fajr is getting high-quality ingredients. It’s great to have a healthier alternative to traditional cat food. I would definitely recommend KatKin to other cat owners who want the best for their cats! 🐱❤️

12 September 2026
Unprompted review
KatKin logo

Reply from KatKin

Hi Sheena,

Thanks for sharing your experience with us! 💚

We’re so thrilled to hear that you’re happy with the quality of our meals.

It means a lot to know you feel good about what’s going into Fajr’s bowl, and we really appreciate you recommending KatKin to other cat parents!

Here’s to many more happy mealtimes with Fajr! 🐈

Rated 5 out of 5 stars

High quality cat food

The company offers high quality,real meat cat food,my cat enjoy it very much,I can see the changes in her diet since I start giving her katkin.they delivery its very good,arrives in box with ice packs so can see is fresh,gentle cooked meat for your cat to enjoy.

17 August 2026
Unprompted review
KatKin logo

Reply from KatKin

Hi there,

We’re so glad you took the time to leave us this feedback.

We’re so happy your cat is enjoying her meals and that you’ve noticed a difference since switching to KatKin.

It’s lovely to hear that you’re happy with both the food and service!

Our team is only a message away if you need us! 🐈

Rated 5 out of 5 stars

My cat was hardly eating very thin and…

My cat was hardly eating very thin and her long coat was very matted. After 3 months on Katkin she is like a different cat. She’s eating well, has put on weight and her coat is shiny and matt free.

17 October 2026
Unprompted review
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Reply from KatKin

Hi Beryl,

Thanks so much for sharing your nice review!

It’s lovely to hear how well your cat is doing after three months.

We’re so glad she’s looking and feeling so much better.

Give her some extra love from us. She deserves all the fuss! 🐈

Rated 5 out of 5 stars

Great cat food that actually smells…

Great cat food that actually smells nice. My cat love it slightly warmed. Great customer service and pleasant, helpful staff. It really makes a change to deal with a company that has pride in its product and treats its customers as if they matter.

17 October 2026
Unprompted review
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Reply from KatKin

Hi Frances

Thanks so much for your great review!

It’s wonderful to hear that your cat loves their meals, especially warmed up a little.

We’re glad our team has made you feel well looked after, too.

We put a lot of care into what we do, and it means a lot to know that comes through.

Give your cat some extra fuss from us 🐈

Rated 5 out of 5 stars

Not only do i love this food but my…

Not only do i love this food but my cats really love it to. My once scraggy looking older cat now looks amazing again. IF there is any left over my dog love it as well but that's rare.

17 October 2026
Unprompted review
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Reply from KatKin

Hi Nathan,

Thanks so much for taking the time to share your lovely review!

We’re so glad to hear that your cats are loving their fresh meals and that your older cat is looking so good again!

It’s lwonderful to know the food has made such a difference.

And it sounds like your dog is hoping for a little taste too, even if there’s rarely anything left.

Give your cats (and your hopeful dog) some extra love from us. 🐈

Rated 5 out of 5 stars

My cat Jasper loves his KatKin food

My cat Jasper loves his KatKin food, his dish is licked clean after every meal. The meat looks like proper fresh cooked meat unlike the meat in tins from the supermarket. Jasper is 18 yrs old and looks healthier on KatKin meat. The team at KatKin are friendly and helpful and easy to contact if needed. I'm glad I made the switch to KatKin and so is Jasper.

17 October 2026
Unprompted review
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Reply from KatKin

Hi Janet,

Thanks so much for sharing your lovely review!

It’s wonderful to hear that Jasper is loving his food and looking so well at 18.
There’s nothing better than seeing a clean bowl after every meal!

We’re so thrilled you’re happy with the quality of our fresh meals and that our team has been there to help whenever you’ve needed us.

We’re so happy you and Jasper made the switch.

Here’s to many more happy mealtimes together! 🐈

Rated 5 out of 5 stars

My pussycat was such a fussy eater

My pussycat was such a fussy eater, I had tried everything and nothing worked until I tried Katkin. From the first time I served it he ate it all, that had never happened. He has put on a nice amount of weightand is generally happier now he has a full tum. I can't recommend enough. Customer service fab. Please try!

17 October 2026
Unprompted review
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Reply from KatKin

Hi Tina,

Thank you so much for sharing this!

It’s lovely to hear that your fussy boy took to KatKin straight away and is now enjoying his meals and getting a nice amount of weight on.

We’re also really glad you’ve had a great experience with our Cat Experts.

Thank you for giving KatKin a try and for recommending us to other cat parents!

Josephine 🐈

Rated 5 out of 5 stars

Really great

Really great, personal customer service. Easy to change deliveries. Great quality product.

17 October 2026
Unprompted review
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Reply from KatKin

Hi Fiona,

Thanks so much for your lovely review, Fiona!

We’re so pleased to hear you’ve had such a positive experience with our Cat Experts and that you’re finding it easy to manage your deliveries.

It’s wonderful to know you’re happy with the quality of our food, too.

If we can help with anything, don't hesitate to reach out.

Josephine🐈

Rated 2 out of 5 stars

I got the £10 trial and followed the…

I got the £10 trial and followed the instructions to a tee for 2 weeks and unfortunately, not only did my cat routinely leave the majority of his food to go to waste, whereas he would wolf down other brands licking the bowl clean, the food stank, the packaging leaked all over my fridge and countertops, his poos became harder to pass and he frequently caught poop on his butt which was subsequently scooted into my carpets which never happened before. He was pooping at least 3 times a day and straining and they were human sized poops, humongous for a cat, it was ridiculous. And this all started after using Katkin. Ultimately I'm switching back to the brands he likes. I'd rather he eat and poop normally than have him eating food he hates and struggling with the toilet to make myself feel better about feeding him "higher meat and protein content". Not worth seeing him struggle to eat and toilet like that. He's been miserable.

Edit to add the food seemed to attract fruit flies within 10 mins of putting it down which didn't fill me with confidence that it was as fresh as advertised and I didn't want him accidentally ingesting flies with his dinner. I never had this problem with flies with his other food before!

1 October 2026
Unprompted review
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Reply from KatKin

Hi Gina,

Thank you for sharing your feedback with us. As a team of cat parents ourselves, we understand how worrying it is when your cat is uncomfortable, and we are genuinely sorry to hear about the experience you both had during your trial.

His comfort and well-being always come first, and we completely respect your decision to switch back to the food he enjoys.

All of our recipes contain variable amounts of fibre and this may be less than what your cat was previously used to. Since every cat is different, fibre responses can vary, and some cats may benefit from additional fibre, which is always best assessed alongside a vet.

We also take your concerns about packaging leaks and freshness very seriously. Our trays should never leak, and while our 100% fresh meat recipes carry a natural aroma due to having no artificial preservatives, attracting fruit flies can be alarming.

We have requested your contact details so we can discuss this further with you. As soon as we receive them, our In-House Vet Team will be in touch directly to offer support and ensure we make things right.

Best wishes,
Catherine
CX Manager 🐈

Rated 5 out of 5 stars

Fantastic food

Fantastic food, delivery and communication. My cat had a sensitive tummy for years. We tried many different foods, then my daughter trialled KatKin for her cat, recommended it to us, and we have never looked back. Our Lily is content, no more severe retching, her coat is softer, and she can manage to eat and purr at the same time!

16 October 2026
Unprompted review
Rated 5 out of 5 stars

Good cat food and helpful staff

People at katkin are very helpful without being overbearing. My cat is a very fussy to point I thought I’d never get feeding her right. Ideas came from katkin which some worked for her. She is still a little indifferent sometimes even when she’s had the food in the morning. The food looks appetising and doesn’t smell strongly. Delivery and packaging is reliable.

17 September 2026
Unprompted review
KatKin logo

Reply from KatKin

Hi Yvonne,

Thank you so much for such a thoughtful review.

We know how challenging it can be to find something your cat enjoys when they have very particular tastes, so we’re really glad some of our suggestions have helped you along the way. Every cat is different, and we know it can take a little patience to find a routine that works for them.

It’s lovely to hear that you’ve been happy with the food, delivery and packaging too. Thank you for giving us the chance to help you and your girl! Please give her a chin scratch from us, and remember, our Cat Experts are always here if you need a little more support.

Staci🐈‍⬛

Rated 5 out of 5 stars

My kitten loves KatKin food

My kitten loves KatKin food. We also switched to the litter too which is really good. Would highly recommend

16 October 2026
Unprompted review
KatKin logo

Reply from KatKin

Hi Zoe,

Thank you so much for your lovely review!

We’re so happy to hear your kitten is loving their KatKin meals, and that you’re enjoying Scoop Planet litter too! It’s lovely to have you both as part of the KatKin Club, and we really appreciate you recommending us to other cat parents. 🐾

Please give your little one a chin scratch from us, and remember, our Cat Experts are always here if you need anything!

Staci🐈‍⬛

Rated 5 out of 5 stars

Know when the delivery will be and cats…

Know when the delivery will be and cats like it very little or no waste

16 October 2026
Unprompted review
KatKin logo

Reply from KatKin

Hi Diane,

Thank you so much for your lovely review !

We’re so glad you appreciate knowing when your delivery is due, and it’s wonderful to hear that your cats are enjoying their KatKin with very little going to waste. Happy cats and clean bowls are always lovely to hear about!

Thank you for being part of the KatKin Club. Please give your kitties a chin scratch from us, and remember, our Cat Experts are always here if you need anything.

Staci🐈‍⬛

Rated 5 out of 5 stars

My elderly cat was getting very fussy…

My elderly cat was getting very fussy with the normal shop bought pouches. Decided to give Katkin a try. Well...what a difference. Her bowl is emptied at every meal time and she almost runs to her bowl when I get the pouch out of the fridge. No more wasted food. Her fur seems to be of better thickness and she seems to be thriving on it.

15 October 2026
Unprompted review
KatKin logo

Reply from KatKin

Hi Sandra,

Thank you so much for sharing this with us.

It’s so lovely to hear that your girl has taken to KatKin so well! I can just picture her hurrying over to her bowl as soon as she hears you getting her food ready. There’s nothing quite like seeing an older kitty enjoying her meals again, especially when you’ve been struggling to find something she loves. 🐾

We’re delighted to hear that she seems to be thriving too. Please give your lovely girl a gentle chin scratch from us, and remember, our Cat Experts are always here if you ever need anything.

Staci🐈‍⬛

Rated 5 out of 5 stars

5 out of 6 of my cats love this

5 out of 6 of my cats love this. The 1 that doesn't only eats dry so I'm sure if she ate wet she'd love it too! Noticed a huge difference with one of my girls tummy upset. It disappeared almost instantly after trying katkin! She was on untamed and it was awful for her. The delivery driver is a pain, he just dumps it on the door step and doesn't ring the bell so I've had 1 box go walkies. Not katkins fault and I was refunded right away.

15 October 2026
Unprompted review
KatKin logo

Reply from KatKin

Hi Charlotte,

Thank you so much for sharing this with us!

Five out of six kitties giving KatKin their approval is lovely to hear, and we’re especially happy that your little girl’s tummy troubles settled so quickly after making the switch. It must be such a relief to see her feeling more comfortable!

I’m really sorry to hear about the delivery troubles, though. Having a box go missing because the bell wasn’t rung must have been so frustrating, and we’re glad we could get that refund sorted for you.

Thank you for trusting us to feed your lovely gang. Please give all six a chin scratch from me (even your dry-food-loving girl!), and remember, our Cat Experts are always here if you need anything.

Staci🐈‍⬛

Rated 5 out of 5 stars

The katkin cat food is very good value…

The katkin cat food is very good value for money and my cat loves the food and the sprinkles and the freeze dried chicken treats

15 October 2026
Unprompted review
KatKin logo

Reply from KatKin

Hi Tracy,

Thank you so much for taking the time to leave us a lovely review.

It makes me smile to hear that your kitty is enjoying not only their KatKin meals but their Sprinkles and freeze-dried chicken treats too!

It sounds like they know exactly what they like, and who can blame them for having a few extra favourites?

Thank you for choosing us to look after your little one’s mealtimes. Give them a lovely chin scratch from me, and please know our Cat Experts are always here if you ever need anything.

Staci🐈‍⬛

Rated 5 out of 5 stars

Katkin

My cats clear their bowls with the Katkins. Easy to order and delivery is good. Once you get in a routine of remebering to get it out of the freezer it is well worth the money.

15 October 2026
Unprompted review
KatKin logo

Reply from KatKin

Hi Toni,

Thank you so much for your lovely review !

We’re so happy to hear that your cats are clearing their bowls and that ordering and delivery have been nice and easy for you. It’s wonderful to hear that you’ve found a routine that works for you all too. 🐾

Thank you for being part of the KatKin Club! Please give your kitties a chin scratch from us, and remember, our Cat Experts are always here if you need anything.

Staci🐈‍⬛

Rated 5 out of 5 stars

Fabulous effective product and great…

Fabulous effective product and great service. This is the only food that my cat can eat and not get an upset tummy. And I have tried everything!

14 October 2026
Unprompted review
KatKin logo

Reply from KatKin

Hi Barbara,

Thank you so much for your lovely review.

We know how worrying and frustrating it can be when your cat has a sensitive tummy, especially when you’ve tried so many different foods. It means so much to hear that you’ve found something that works for your kitty and that you’ve been happy with our service too.

Please give your cat a gentle chin scratch from us, and remember, our Cat Experts are always here if you need anything!

Staci🐈‍⬛

Rated 5 out of 5 stars

Real Cat Food.

Katkin delivers real meat, suitable for a cat's carnivorous diet and without the fillers found in other cat foods. I have found, however, that it takes patience to get the cat used to its new good food.

14 October 2026
Unprompted review
KatKin logo

Reply from KatKin

Hi there,

Thank you so much for sharing your experience!

We’re so glad you appreciate the quality of our food. You’re absolutely right that some cats need a little extra time and patience when getting used to a new food, as every cat is different. It’s lovely to know you’re giving your kitty that time to find their paws with KatKin.🐾

Our Cat Experts are always here if you need any tips or support along the way!

Staci🐈‍⬛

Rated 5 out of 5 stars

Better than shop brought

Good product

14 October 2026
Unprompted review
KatKin logo

Reply from KatKin

Hi Paul,

Thank you so much for your kind review!

We’re really happy to hear you’re pleased with the quality of our food. It means a lot to us to have you and your kitty as part of the KatKin Club.

Give your little one a chin scratch from us, and remember, our Cat Experts are always here if you need anything!

Staci🐈‍⬛

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