KatKin Reviews 

14,298
•
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 2,855 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality of the fresh meat products and note that their beloved pets are much healthier, more energetic, and possess shinier coats. Reviewers also highlight that the delivery service is extremely fast and reliable, while customer support is exceptionally helpful with diet transition tips. However, some customers also noted that the subscription plans and overall pricing can be quite expensive to maintain on a regular basis. A few other people also felt that certain cats disliked the meals, mentioning occasional packaging leaks and difficulties with some deliveries.

What people talk about most

Product

Consumers find product to be remarkably high in quality, noting that cats love the fresh flavors and enjoy... See more

Quality

Reviewers highlight positive aspects of quality, noting that the human-grade meat and excellent recipes leave... See more

Delivery service

Users describe positive interactions with delivery service, highlighting that orders arrive efficiently and... See more

Customer service

Clients share positive opinions on customer service, frequently highlighting speedy replies, helpful support... See more

Price

Customers had ambiguous experiences with price, often noting that it is expensive and pricey compared to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My cats are much healthier and happier. No more smelly poos no begging for food no throwing away uneaten food and having to keep changing brands . I'm actually saving money no need for biscuits or tre... See more

Company replied

Rated 5 out of 5 stars

Socks is delighted with his new menu. Not only does it not smell like rotten food, it is not covered in jelly. Socks is presently surprised by the delicious fresh flavors which he would have previous... See more

Company replied

Rated 5 out of 5 stars

Excellent customer service. Great at keeping customers informed re subscription information. Easy to alter subscription dates if on holiday or alternate food used during the month. Cats love many of t... See more

Company replied

Rated 5 out of 5 stars

Our fussy cats, were always going through phases of not eating their food that they absolutely loved the week before. With katkin they have been constantly eating and enjoying the different fl... See more

Company replied


Company details

  1. Pet Care Store

About KatKin

Written by the company

Get FRESH for 20% off Learn about Fresh Why does your cat food smell? About KatKin

KatKin goes hardcore for cat health. For far too long the fat cats of the industry have been pushing false information and fluffy claims about what cats need to eat.

Born To Eat Meat

KatKin is a nutrition, education, and community focused cat-care brand that works with world leading veterinarians and nutritionists to develop fresh food that gives cats the nutrients they actually need. KatKin is cutting the fluff from the cat food industry and exposing the truth behind mass-produced cat food.

Mission

KatKin’s mission is to show cat ownership for what it actually is, and defy the stereotypes of cat’s being “easy to care for.” Cats need “hardcore love” no matter if they’re a finicky feline or have a tricky tummy. The time for change is now, and KatKin won’t stop until their cat-first, no-bs attitude becomes the new standard everywhere.

Try now to give your cat the best

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

14k reviews

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Replied to 100% of negative reviews

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4.6

All reviews

(14,298)

2,662 reviews in the last 12 months

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Rated 5 out of 5 stars

My cat loved Katkin straight away

My cat loved Katkin straight away, clean dish every time, no waste.

12 October 2026
Unprompted review
KatKin logo

Reply from KatKin

Hi AnneMarie,

Thanks so much for your lovely review.💚

We’re delighted your cat took to KatKin straight away! A clean dish every time is a pretty clear sign of approval - no leftovers, no complaints, just a very happy little foodie😻

Please give your lovely cat an extra cuddle from us.

Tarin🐈

Rated 5 out of 5 stars

Amazing service and my cat is thriving…

Amazing service and my cat is thriving (gained weight and the coat has improved in only 2 weeks).

12 October 2026
Unprompted review
KatKin logo

Reply from KatKin

Hi Marite,

Thank you so much for taking the time to leave such a lovely review💚

We're delighted to hear that your cat is thriving, and that you've already noticed a healthier coat and some weight gain after only 2 weeks. We're also so pleased that you've enjoyed our service.

We hope your cat keeps on enjoying every meal!

Tarin🐈

Rated 5 out of 5 stars

Fantastic food

Fantastic food, great packaging and excellent customer service

11 October 2026
Unprompted review
KatKin logo

Reply from KatKin

Hi Karen,

Thank you so much for taking the time to leave such a lovely review💚

We're delighted to hear that you love the food, the packaging and our customer service. We'll be sure to pass your kind words on to the team.

We hope your cat continues to enjoy every meal!

Tarin🐈

Rated 5 out of 5 stars

Yum Yum, Happy Tum!

Delicious (so Daisy tells me) fresh meaty or fishy food, delivered frozen, in twin pouches for breakfast and dinner. There is a good choice of meats and cat parents can choose which meals to include on a 28 day basis. The delivery comes ready frozen in a well insulated box. The website is very user friendly too, with the ability to change the delivery day if it does not suit. All in all, a top quality product!

11 October 2026
Unprompted review
KatKin logo

Reply from KatKin

Hi there,

Thank you for the lovely review.

Yum yum, happy tum indeed !

We’re so pleased Daisy is enjoying her fresh meals, and that you’ve found it easy to choose her recipes and manage your delivery.

Thank you for being part of the KatKin family😻

Erin🐾

Rated 5 out of 5 stars

Cats look so healthy

Cats look so healthy. The overweight one, Sheriff Bobo, is back to her healthy weight, is more active and is able to run up the stairs. The underweight sister, Harmony Star, has gained muscle and looks fitter. Both cats' fur looks really shiny.

7 October 2026
Unprompted review
KatKin logo

Reply from KatKin

Hi Liz,

Thank you for your lovely review.

We’re delighted to hear Sheriff Bobo is back to a healthy weight and feeling more active, and that Harmony Star has gained muscle and is looking fitter. It’s wonderful that both their coats are looking so shiny too 😻

Erin🐈

Rated 5 out of 5 stars

Put my 18 year old cat on it

Put my 18 year old cat on it, he'd lost alot of weight and not sustaining on whiskers. He'd been to the vet and had blood tests which were fine so we looked at his diet. I was recommended Katkins so have given it a go. In a month he has put on good weight and his coat also feels better. For the first time in many years he's also got up on the kitchen worktops so he's definitely got more energy!

11 October 2026
Unprompted review
KatKin logo

Reply from KatKin

Hi Helen,

Thanks so much for sharing your lovely review.

We’re delighted your 18-year-old cat is gaining weight, has a softer-feeling coat and is feeling more energetic. It means so much that you gave KatKin a try, and we’re thrilled to hear how well he’s doing.😻

Thank you for being part of the KatKin family!

Erin🐾

Rated 5 out of 5 stars

My cat loves the wet food

My cat loves the wet food. There are different textures and meat combos. Communication and delivery is excellent. Very responsive customer service.
Needs space in the freezer to store the food to keep it frozen. I'm glad i changed to Katkin as i wanted to give my cat 100% meat.

11 October 2026
Unprompted review
KatKin logo

Reply from KatKin

Hi James,

Thanks so much for taking the time to leave such a thoughtful review.

We’re really pleased to hear your cat is loving the different textures and recipes, and that you’ve been happy with the deliveries and support from our team. It’s also great to hear you feel good about making the switch to fresh, 100% meat meals.

We know the freezer space can take a little getting used to, so if you ever need a hand with managing deliveries or your plan, we’re always here to help.

Josie 🐈

Rated 5 out of 5 stars

Give it a try, you have nothing to lose.

If you are like me and love your kitties and only want the best for them, then this is the company for you. Good quality ingredients, conveniently packaged for storage purposes , great customer care. Delivered to your door at a date that suits you and very responsive if you have any questions. What more can I say?!

11 October 2026
Unprompted review
KatKin logo

Reply from KatKin

Hi Frances,

Thank you so much for taking the time to leave such a lovely review.

We’re really pleased to hear you’ve been happy with the quality of the food, the packaging, deliveries and the support from our team. It means a lot to know KatKin has made things feel easy and convenient for you and your kitties.

We’re always here if you ever need a hand with anything.

Josie 🐈

Rated 5 out of 5 stars

My kitten Twinks loves the food

My kitten Twinks loves the food
She was quite fussy at first but after a phone call with KatKin I was advised to add hot water to food first and she wolfs it down now

11 October 2026
Unprompted review
KatKin logo

Reply from KatKin

Hi Benji,

We're so happy to hear that Twinks has taken to her KatKin meals! 💚

It's lovely to know that a little warm water made all the difference and she's now happily tucking in. Cats can take a little time to get used to fresh food, so we're delighted our Cat Experts could help you find something that works for her.

Thank you for sharing your experience, and please give little Twinks a chin scratch from us!

Staci🐈‍⬛

Rated 2 out of 5 stars

Expensive for what it is

Expensive for what it is, same old greed, cheaper at a butchers.

11 October 2026
Unprompted review
KatKin logo

Reply from KatKin

Hi Paul,

Thank you for sharing your feedback. We understand that price matters when choosing food for your cat.

KatKin may seem expensive at first glance, but the monthly price reflects the quality and nutritional value of our food. We use 100% fresh meat, with added vitamins and minerals to provide complete, balanced nutrition.

We’re always working to make fresh food accessible to as many cats as possible, and we do have more budget-friendly options available that might be a better fit.

We’ve requested your details so one of our Cat Experts can reach out and help you explore a more suitable option for your cat.

Best wishes,
Ang🐈‍⬛
Senior Cat Expert

Rated 5 out of 5 stars

Really good food and communication from…

Really good food and communication from the company. Fairly easy transition from standard wet cat food for my cat. He's thriving on this diet now and has put on weight. He has less cravings for more food. I do have to top his food consumption up a little with another brand, but on the whole he's a happy chappy.

11 October 2026
Unprompted review
KatKin logo

Reply from KatKin

Hi Julie,

Thank you so much for taking the time to leave us a review.

It’s lovely to hear the switch was fairly straightforward and that he’s now thriving on his new diet. We’re especially pleased to hear he seems more satisfied after meals and is a happy chappy overall!

We’re always here if you ever need any help with his plan or portions.

Josie 🐈

Rated 5 out of 5 stars

Excellent service

Excellent customer service. Great at keeping customers informed re subscription information. Easy to alter subscription dates if on holiday or alternate food used during the month. Cats love many of the recipes, but as with any cats not all. They are now obsessed with the sprinkles and sit and wait for the ‘seasoning’ to be added before starting their meals. Very little wasted food which means it’s worth the bit extra. Excellent service

11 October 2026
Unprompted review
KatKin logo

Reply from KatKin

Hi Helen,

Thank you so much for such a lovely review.

We’re really pleased to hear you’ve found the subscription easy to manage and that the cats have plenty of recipes they enjoy.
Their little Sprinkles routine made us smile too, it sounds like they know exactly what’s missing before they’ll tuck in!

It’s great to hear there’s very little waste as well, and we’re always here if you ever need a hand with anything.

Josie 🐈

Rated 5 out of 5 stars

My cat has always been a fussy eater…

My cat has always been a fussy eater but since feeding him KatKin he devours his food & his bowl is emptied, wish I’d found Katkin before now.

11 October 2026
Unprompted review
KatKin logo

Reply from KatKin

Hi Denise,

Thank you so much for taking the time to leave us a review.
It’s lovely to hear that your fussy eater is now polishing off his KatKin and leaving an empty bowl behind.

We’re so pleased you found us too!

We’re always here if you ever need anything.

Josie 🐈

Rated 5 out of 5 stars

My cats actually like the food

My cats actually like the food

5 October 2026
Unprompted review
KatKin logo

Reply from KatKin

Hi Caroline,

Thanks so much for leaving us a review.

We’re very happy to hear your cats are enjoying the food. Getting the seal of approval from them is what matters most!

We’re always here if you ever need a hand with anything.

Josie 🐈

Rated 5 out of 5 stars

This is the best cat litter I have ever tried, clumps brilliant, nice odour, lasts a good amount of time before it needs changing

Easy to order online and delivery was quick. The quality of the litter is good and clumps well for removal from the tray, easy to clean the litter tray with a wipe round with kitchen towel. Good size litter, nice smell

10 October 2026
Unprompted review
KatKin logo

Reply from KatKin

Hi Susan,

Thank you so much for taking the time to leave such a detailed review.

We’re really pleased to hear Scoop Planet has been working so well for you, especially when it comes to clumping, keeping the tray easy to clean and lasting a good amount of time.
It’s also lovely to hear ordering and delivery have been nice and straightforward.

We’re always here if you ever need any help or advice.

Josie 🐈

Rated 5 out of 5 stars

Katkin staff never cease to offer help…

Katkin staff never cease to offer help and advice immediately when needed, and their tips for encouraging my very reluctant cat have been invaluable in gradually helping me to take steps to improve her acceptance of the pure meat diet. I have noticed increased energy and playfulness in her behaviour, and also a welcome slight reduction in weight.

10 October 2026
Unprompted review
KatKin logo

Reply from KatKin

Hi Sheila,

Thank you so much for taking the time to leave such a thoughtful review.

It’s lovely to hear that the support and switching tips have helped you make steady progress, especially with such a reluctant eater.

Hearing that you’ve also noticed more energy and playfulness, along with the slight weight reduction you were hoping for, is wonderful.

We’re always here if you need any more help or advice along the way.

Josie 🐈

Rated 5 out of 5 stars

Lupin loves every single meal every single day

Lupin loves every single meal, the Katkin service is great, what's not to love.
It's a little more expensive, but probably worth it to keep Lupin happy and safe at home, she does like to wander, so providing the best food for her at home is doubly important.

10 October 2026
Unprompted review
KatKin logo

Reply from KatKin

Hi there,

It sounds like Lupin has got the best of both worlds: delicious dinners and a cosy home to come back to! We’re so happy she loves every meal and that you’re enjoying our service too. Thanks so much for choosing KatKin for your little adventurer! 💚

-Ty 🐈

Rated 5 out of 5 stars

Great food

Great food , choice and service, would definitely recommend

10 October 2026
Unprompted review
KatKin logo

Reply from KatKin

Hi Angela,

Thanks so much for the lovely review! We’re so glad you’re enjoying the food, variety and service. It means a lot to have your recommendation! 💚

-Ty 🐈

Rated 5 out of 5 stars

Happy Kitties

Our kitties are happy! They love their food, have much happier tummies and their coats are turning glossy and soft.

10 October 2026
Unprompted review
KatKin logo

Reply from KatKin

Hi Jennifer,

Happy kitties make us happy too! 💚 It’s wonderful to hear your little ones are loving their meals, with happier tummies and glossy, soft coats to match. Thanks so much for sharing the love with us!

Give your kitties some extra chin scratches from us!

-Ty 🐈

Rated 5 out of 5 stars

An all round winner - for dinner!

It’s so important to me to feed my little buddies the best food possible, and for me, that’s KatKin! I absolutely love that it’s made with 100% meat, with no fillers or nasties. My little buddies definitely have their favourites, with Cluck, Oink and Quack at the top of the list — their bowls are literally licked clean every single time! 🐱❤️

I also really love KatKin’s customer service. It’s personal, and I feel that they genuinely care about their customers and whats best for our furry companions. It’s reassuring to know that I’m not only feeding my cats food which promotes their heath and nutrition, they really enjoy whilst also supporting a brand that cares!

10 October 2026
Unprompted review
KatKin logo

Reply from KatKin

Hi Lisa,

This is such a lovely review, thank you! 💚 We’re so glad your little buddies are loving their Cluck, Oink and Quack, and those licked-clean bowls say it all! It means the world to us that you trust us to keep your cats happy and healthy, and that you’ve felt the care we put into both our food and our customer service.

Give your little buddies some extra chin scratches from us.

-Ty 🐈

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