We recently bought an Orla Kiely chair and stool from Keens. The manufacturer made a mistake and didn’t send feet for stool initially but Keens got on to them immediately and issue resolved very quick... See more
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I would highly recommend Keens, Belfast. The furniture quality and choice was by far better than anywhere else. We were in so many furniture shops before Keens and could not find anything to our ta... See more
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The quality ,range and value of products instore is difficult to find elsewhere. From helpful and patient advice from staff when choosing my furniture to experienced and friendly delivery guys , KEE... See more
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We’ve just received delivery of two beautiful Fama chairs , matching cushions and a zany palm tree. We are delighted with our purchases, not the first great pieces of furniture bought from Keens. We... See more
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Company details
- #55 of 394 best companies in Home Furniture Shop
- #32 of 227 best companies in Bedroom furniture shop
- #12 of 56 best companies in Furniture Accessories
- #17 of 113 best companies in Living room shop
- #15 of 86 best companies in Mattress Shop
- #18 of 93 best companies in Sofa store
Written by the company
Welcome to KEENS Belfast - a proudly independent, family-run furniture store serving Northern Ireland since 1970. For over 50 years, we’ve been helping customers create homes they love - with quality furniture, personal service, and honest advice every step of the way. Located on Albertbridge Road, Belfast, KEENS Belfast has become one of Northern Irelands most established furniture destinations. Our three-floor showroom is home to an extensive range of living, dining and bedroom furniture, including leading brands such as Natuzzi, ercol, Parker Knoll, Calligaris, egoitaliano, Harrison Spinks and many more. Whether you’re furnishing your first home or refreshing a family space, we’re here to make the process enjoyable and stress-free. We offer quality sofas, dining sets, beds, and occasional furniture. Exclusive design collections and custom options Stylish home accessories, rugs, and lighting. Friendly, knowledgeable staff ready to help you find the perfect fit. We pride ourselves on curating timeless furniture that’s built to last - combining comfort, craftsmanship, and contemporary style. We are a family-run service: Honest, personal, and pressure-free advice. Expert guidance: Our experienced team will help you choose what’s right for your home and budget Trusted reputation: 50+ years of happy customers across Northern Ireland and beyond Delivery & assembly: Professional, careful, and reliable service every time. At KEENS Belfast, your experience means everything to us. If you’ve recently visited our showroom or made a purchase, please share your thoughts and help others discover us by leaving a Trustpilot review. Your feedback helps us continue delivering the quality and service we’re known for - and it helps new customers shop with confidence.
Contact info
186 Albertbridge Road, BT5 4GS, Belfast, Antrim, United Kingdom
- 02890453310
4.9
Excellent
195 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
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Reply from KEENS Belfast - KEENS Belfast
Tracey, thank you for the wonderful 5 Star review! We really appreciate it
I highly recommend Keens.
I highly recommend Keens.
My online purchase was a wonderful experience, communication was excellent and my parcel was well packaged and arrived quickly.
Will most definitely be ordering again.
Thank you for a superb level of service.
23 January 2026
Reply from KEENS Belfast - KEENS Belfast
Irene, thank you so much for such a fabulous review. Ben looks after our online sales and takes time and patience to ensure the items are protected for their journey! He really does an excellent job and will be delighted with your great feedback!
Brian was very helpful whilst giving us…
Brian was very helpful whilst giving us time and space to make a decision.
3 February 2026
Reply from KEENS Belfast - KEENS Belfast
Robert, thank you for your kind words! Brian will be delighted that he was helpful whilst you made your choices. We will look forward to seeing you in the Showroom again.
Delivery errors were not a problem
Inspire of the errors in delivery, it was not a problem for us, and your men were very apologetic, courteous and pleasant, a pleasure to deal with.
3 February 2026
Reply from KEENS Belfast - KEENS Belfast
Ian, thank you for the review we appreciate and value your comments. We have a great delivery team who have a great approach and enjoy their role within KEENS, Belfast. Thank you for your custom and we hope to welcome you on your next visit.
Buying from the best
Well they exceeded me with the kindness and respect they give me time and patience to let me choose my beautiful seat that I bought they told me at end November that it would be January this year before I got it and I’m pleased to say what a choice wee picked I have to say one of the best shops off it’s kind around and I’m not just saying that because I have recommended people to them
28 January 2026
Reply from KEENS Belfast - KEENS Belfast
Glenn, Thank you so much for your lovely words! We are thrilled you felt so well looked after by our team and you're recommendations mean the world to us so thank you!
Love this place always see something…
Love this place always see something different.
And always looked after by Denise.
31 January 2026
Reply from KEENS Belfast - KEENS Belfast
Colin and Donna, thank you so much for the kind words and your continuing support for KEENS, Belfast, we appreciate you choosing us! See you again soon.
Such a beautiful store as you walk…
Such a beautiful store as you walk through the doors , with all furnishings gloriously displayed as you would find it in your home .
I enjoyed every minute, allowing my mind to become carried away with the elegance , and imagination of owning so many wonderful pieces there ..
I finally settled on a beautiful console table for my hallway and 3 abstract wall art pieces which I’m completely thrilled with..
the staff were very attentive throughout , and the process from order to delivery were faultless ..
I will visit again with joy and anticipation of what I see next
28 January 2026
Reply from KEENS Belfast - KEENS Belfast
Susi, thank you so much for your kind words. We are delighted when our valued customers take time to share their experience with KEENS, Belfast. We will look forward to your next visit to find your next gem!
High quality products, fantastic service, highly recommend
High quality products, really knowledgable and helpful sales staff who went out of their way to ensure I made the choice that was best for me. The delivery team were absolutely fantastic too, friendly, efficient and perfectly on time. I’m delighted with my new bed and the overall service.
28 January 2026
Reply from KEENS Belfast - KEENS Belfast
Rebecca, we are so pleased you enjoyed your recent visit to KEENS, Belfast. We have a fantastic range of high quality Brands both instore and online. We are very proud of our team who love helping customers with their purchases by providing all the relevant information. Enjoy your new bed and thank you.
Love this place
Love this place, so much choice, furniture great quality and friendly staff.
Delivery men are great, polite and helpful.
16 January 2026
Reply from KEENS Belfast - KEENS Belfast
Hi Geoff thank you so much for the great review. We are very lucky to have such a great team at KEENS, Belfast and are delighted when they are complimented by our valued customers!
Every thing when very smoothly
Every thing when very smoothly, delivery as scheduled, pleasant staff.
22 January 2026
Reply from KEENS Belfast - KEENS Belfast
Jeremy, what a great review thank you! Enjoy your new chairs!
Excellent attentive service and quality…
Excellent attentive service and quality furniture
22 January 2026
Reply from KEENS Belfast - KEENS Belfast
Ian and Nicola thank you for the lovely words we are very happy you had a good experience and look forward to your next visit!
Reply from KEENS Belfast - KEENS Belfast
5 Stars …Fantastic! Thank you Paul
Great service from Keens
Always great service from Keens. From browsing to ordering and a great delivery service. 5 stars
21 January 2026
Reply from KEENS Belfast - KEENS Belfast
Lesley thank you so much for the great review! It’s fantastic when customers take the time to share their experience …we really appreciate you doing so.
Staff very friendly and helpful
Staff very friendly and helpful. The two guys who delivered the furniture were absolutely fantastic
21 January 2026
Reply from KEENS Belfast - KEENS Belfast
Susan thank you for the great review we have a wonderful team and it is lovely when customers take the time to highlight this!
Very helpful and plesant to deal with
15 January 2026
Reply from KEENS Belfast - KEENS Belfast
Hi Amanda thank you so much for the kind words we appreciate you taking the time to review your recent visit to our showroom. We look forward to seeing you again!
Good Experience
Easy to order, good communication re delivery. No issues at all. Would highly recommend !
16 January 2026
Reply from KEENS Belfast - KEENS Belfast
Louise thank you for your recent online order with KEENS, Belfast and thank you also for the great feedback!
We have been purchasing from Keens for…
We have been purchasing from Keens for a number of years. We had our corner sofa delivered this week and, as usual, the quality is outstanding. The customer service is exemplary, from the owners and the sales staff. Would highly recommend. Many rhanks to all the team.
15 January 2026
Reply from KEENS Belfast - KEENS Belfast
Gareth thank you so much for your continued support! We are delighted you love your new corner sofa and you were happy with the service KEENS, Belfast delivered again! Your recommendation means a lot to us all!
Top class
Excellent experience in Keens.
Staff were very friendly and the service was amazing. 👌🏻
15 January 2026
Reply from KEENS Belfast - KEENS Belfast
William thank you! We are so pleased you had an excellent experience and found the team friendly and helpful. Your kind words really mean a lot to us all at KEENS, Belfast!
This is the second time I’ve bought…
This is the second time I’ve bought diffusers from Keens. Coming to Manchester it was really well packaged and nothing was broken. Came in a really quick time too. Thanks you
12 January 2026
Reply from KEENS Belfast - KEENS Belfast
Kath, thank you for the great comments. Our Sences difussers are really fabulous! Our online team are extremely careful when the package up to items for delivery. We appreciate your continued support of KEENS, Belfast!
Keens is amazing!
I love Keens - whatever you need for your home, Keens is a one-stop shop. It has everything! I love all the ranges they offer and they have something to suit every taste.
Paul is fantastic, nothing is too much trouble and he looks after every detail from start to finish.
I love looking round Keens and finding my next treasure!
14 January 2026
Reply from KEENS Belfast - KEENS Belfast
Rachael, thank you for such a great review! It is wonderful to hear that you enjoy visiting KEENS, Belfast looking for your next great find! We have so much to choose from! Paul takes pride it helping our customers choose their items and will be delighted with your kind words!
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