The transaction was a bit unusual. I bought the item on Viveala.com. I used Paypal, who paid " clickmob, +86 187 9269 6860." The request for a rating came from "keilini.com." The order arrived abou... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Bug Zapper is absolute garbage, doesn't attract anything. Rip off don't buy. Sent them e-mail as requested, heard nothing, not surprised. Still nothing asked for review I gave it, they haven’t s... See more
Company replied
Product is interesting but the instructions are simply too complicated for an 85 plus year old customer. We really must return the packages exactly as received. Please instruct how wed can proceed imm... See more
Company replied
So, I ordered the 3 in 1 High Performance quick coating spray for vehicles. Not impressed. I've used many different coatings, to include Lucas Slick Mist, Shine Armor and Torque Detail. For the mo... See more
Company replied
2.5
Poor
499 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Haven’t received product yet
14 July 2023
Reply from keilini.com
Dear Jeffery,
We sincerely apologize for any inconvenience.
After checking, your package has been delivered on July 21th. Here's the latest trace info:
2023-07-21 18:46
COTUIT MA, Delivered
If you have any questions about the product, please feel free to contact us: support@keilini.com
Wish you a great day!
Cathy
I couldn’t get it to connect and the light blew
I couldn’t get it to connect while being patient it blew in the socket.
14 July 2023
Reply from keilini.com
Dear Paige,
We sincerely apologize for any inconvenience.
We are verifying the issue with the camera with a technician. We replied to you in the email and we are willing to resend the new camera for you.
Could you please reply our email?
Here is our email address: support@keilini.com, I look forward to hearing from you.
Thanks for your understanding.
Have a wonderful day!
Cathy
Fraud
The 2 devices were returned BEFORE they arrived. There had been no reason given. Also there has been refund made or mentioned.
16 July 2023
Reply from keilini.com
Dear Pattie,
Thanks for your order and sorry for your long waiting.
Don't worry, we created new tracking information and number after we modified the address for you. Below is the new tracking information.
We show that your order has been shipped out with tracking number WNBAA0253776733YQ. You can track the details as the below link:
https://t.17track.net/en#nums=WNBAA0253776733YQ
Here is the latest tracking information for your check:
2023-07-22 10:42
Custom clearance completed.
We hope you will receive the item soon.
If you have any questions, please feel free to contact us: support@keilini.com
Thanks for your understanding.
Have a nice day!
Cathy
I still haven’t received my order!
I ordered this product on 7/14/2023. I haven’t received it. The tracking information they provided is bogus. It doesn’t function properly.
If I don’t receive my order by 8/1/2023, I will be forced to notify my credit card company and reverse the payment!
14 July 2023
Reply from keilini.com
Dear Ron,
Thanks for your order and sorry for your long waiting.
We show that your order has been shipped out with tracking number WNBAA0252875750YQ. You can track the details as the below link:
https://t.17track.net/en#nums=WNBAA0252875750YQ
Here is the latest tracking information for your check:
2023-07-21 12:56
Bloomington CA US, Left Facility
We hope you will receive the item soon.
If you have any questions, please feel free to contact us: support@keilini.com
Thanks for your understanding.
Have a great day!
Cathy
Reply from keilini.com
Dear Brian,
We sincerely apologize for any inconvenience.
I sent you the operation video and instruction of the camera in email.
Could you please check that email?
If you have any questions about the camera, please feel free to contact us: support@keilini.com
Thanks for your understanding.
Have a wonderful day!
Cathy
Not delivered as promised!!
Not delivered as promised!!
Want to cancel and money returned!
17 July 2023
Reply from keilini.com
Dear William,
Thanks for your order and sorry for your long waiting.
We show that your order has been shipped out with tracking number WNBAA0253732239YQ. You can track the details as the below link:
https://t.17track.net/en#nums=WNBAA0253732239YQ
Here is the latest tracking information for your check:
2023-07-20 23:08
Custom clearance completed
We hope you will receive the item soon. Please wait for your order to be delivered.
If you have any questions, please feel free to contact us: support@keilini.com
Have a wonderful day!
Cathy
Need more explation about the product
I like the idea of the lightbulb/camera.
I feel they should have a phone number, I could call for more information about the product and be able to speak to someone about my concerns.
Had some questions about the product and not enought information on the page about what I wanted to know. I worry about the product, being what I really want and around the return policy if it's not! I went ahead an ordered the product and hoping for good results.
18 July 2023
Reply from keilini.com
Dear Darcy,
Thanks for your order and sorry for your long waiting.
I sent you the operation video and instruction of the camera in email. There is our telephone contact information in the email. Hope we can help you.
Could you please check that email?
If you have any questions about the camera, please feel free to contact us: support@keilini.com
Thanks for your understanding.
Have a nice day！
Cathy
Did not receive the package.
20 March 2023
Reply from keilini.com
Dear Samantha,
We sincerely apologize for any inconvenience.
After checking, your package has been delivered on March 28th. Here's the latest trace info:
2023-03-28 21:10
VISTA CA, Out for Delivery
If you have any questions about the product, please feel free to contact us: support@keilini.com
Take care and have a good one！
Cathy
PLEASE UPDATE
Update 7-25-23
I received and update from keilini.com the fault was entirely MY Fault I put in the wrong address, no such address exists.
My Apology's To kelini.com
Marlana Pasquale
I Have Not Received My Order WNBAA0250145390YQ
It Was OVER 2 Months Ago This Was Ordered
The Last Time I Received Any Info About It Was June
30 June 2023
Reply from keilini.com
Dear Marlana,
We sincerely apologize for any inconvenience.
Your order was lost in transit due to insufficient address. I sent you a request in the mail that we would like to reship the new camera for you.
This is our mail: support@keilini.com, we look forward to your reply.
Thanks for your understanding.
Have a great day！
Cathy
Small but effective
The ordering process was very smooth.
Considering it ships directly from china ( hopefully I’m not on some kind of list now) it only took ten days to arrive.
A little smaller than a new iPhone it seems to work well.
Waiting to see if the sun can really recharge it.
Would be perfect for a tent.
7 July 2023
Good product very useful
7 June 2023
Awseome product great quality
15 July 2023
I can't write anything cause I haven't…
I can't write anything cause I haven't receive the item
7 July 2023
Reply from keilini.com
Dear John,
We sincerely apologize for any inconvenience.
After checking, your package has been delivered on July 18th. Here's the latest trace info:
2023-07-18 03:15
SAN ANTONIO TX, Delivered, In/At Mailbox
If you have any questions about the product, please feel free to contact us: support@keilini.com
Wish you a great day!
Cathy
AMAZING
Everything was so smooth (professional), especially with some one not to computer savvy. Thank you for your time, help and patience. I recommend keilini to all. Again thank you so much 👍👍👍👍
14 July 2023
I placed an order in July 2
I placed an order in July 2. Never received a tracking number and every time I email the support it does not deliver.....
2 July 2023
Unprompted review
Reply from keilini.com
Dear Jamie,
Thanks for your order and sorry for your long waiting.
Could you provide your email address or order number so we can locate your order？
Here is our email address: support@keilini.com, I look forward to hearing from you.
Thanks for your understanding.
Have a wonderful day!
Cathy
Didn't Recieve Lightbulb
We have yet receive the lightbulb. How can I give a review without having it ?
5 July 2023
Reply from keilini.com
Dear Elyzabeth,
We sincerely apologize for any inconvenience.
After checking, your package has been delivered on July 15th. Here's the latest trace info:
2023-07-15 06:06
TURLOCK CA, Delivered, In/At Mailbox
If you have any questions about the product, please feel free to contact us: support@keilini.com
Wish you a great day!
Cathy
I still have not received my product.
4 July 2023
Reply from keilini.com
Dear JoAnne,
We sincerely apologize for any inconvenience.
After checking, your package has been delivered on July 13th. Here's the latest trace info:
2023-07-13 02:10
OLEAN NY, Delivered
If you have any questions about the product, please feel free to contact us: support@keilini.com
Wish you a great day!
Cathy
Product is misleading it would take 3-4…
Product is misleading it would take 3-4 bottles to do one vehicle 55.00 for one tiny bottle is a ripoff
30 June 2023
Reply from keilini.com
Dear Tommy,
We sincerely apologize for any inconvenience.
Our products are of good quality. We're actually selling it for only $24. We also have a discount if you buy three bottles or four.
We've sent you a discount in the mail that you can use on your next purchase.
If you have any questions, please feel free to contact us: support@keilini.com
Take care and have a good one！
Cathy
light bulb security camera did not work. recieved order 7/11/23
light bulb security camera did not work as advertised. I purchased a 3 pack cost $120. Will be returning for a refund
3 July 2023
Reply from keilini.com
Dear Jean,
We sincerely apologize for problems of the product.
I have sent you the return policy in the mail. We will do our best to help you return the item.
This is our mail: support@keilini.com, we look forward to your reply.
Have a nice day!
Cathy
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.