Really positive experience so far - great customer service and communication with Zac. He was friendly, helpful and dealt with our query quickly and professionally. It is always refreshing when someo... See more
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Company details
- #27 of 205 best companies in Travel agent
- #9 of 37 best companies in Cruise agency
- #5 of 43 best companies in Flights search site
- #1 of 13 best companies in Group Accommodation
- #3 of 41 best companies in Holiday accommodation service
- #14 of 146 best companies in Tour operator
Written by the company
Kenwood Travel has over 45 years' experience in providing a fast, easy and personable way to book your dream holiday at extremely competitive prices. Whether you're craving beach bliss in the Maldives or Caribbean or prefer the thrills of Orlando or Dubai, Kenwood Travel are on hand with expert advice every step of the way. Why not call our friendly team today or book online at www.kenwoodtravel.co.uk
Written by the company

Contact info
Moorgate House 5-8 Dysart Street, EC2A 2BX, London, United Kingdom
- 0207 7499 220
- info@kenwoodtravel.com
- kenwoodtravel.co.uk
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 85% of negative reviews
Typically replies within 1 week
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We have just booked a holiday in the…
We have just booked a holiday in the Maldives. We have used Kenwood Travel many times in the past and they have always provided a first class service. This time wa no different.
The price was right, Aaron was friendly, helpful and very knowledgeable .
Excellent Service from Lai books our…
Excellent Service from Lai books our holiday every year and is very qualified to do exactly as we ask not sure how we would manage without her.
Great Travel Agency
Really helpful travel agent with lots of suggestions and advice. Well priced trip when compared to other companies, very happy with kenwood.
Booked on Line
Booked on line price was good and process straight forward. Used Kenwood before always been good service.
Kenwood are an excellent travel agent…
Kenwood are an excellent travel agent to deal with. You get the personal touch and nothing is ever an issue. Pam was so helpful in assisting with our booking. I've been dealing with Kenwood for many years and would highly recommend them
Great Service
Just booked my Maldives holiday with Georgi he was very knowledgeable,helpful and friendly
Kept going back and forth to him to get the best price and he was very accommodating hence why we booked our holiday with them it was nice to have a personal touch
Roll on May 2027 for our dream holiday
Amazing customer experience and offer
Amazing support, very quick to respond and advise. Great customer service. One of the best travel agency on the market, with great offers. I 100% recommend.
The payment link saying I’d paid the…
The payment link saying I’d paid the deposit, and then chasing for the payment afterwards.

Reply from Kenwood Travel
I dealt with Claudia who was very…
I dealt with Claudia who was very thorough and highly professional. So a big thank you there.
James was a star!
James was prompt & efficient in sorting out our hotel bookings for Antigua, after Virgin changed the dates of our flights. This was very much appreciated.
Booked holiday with Danny .Absolutely…
Booked holiday with Danny .Absolutely superb service ,had to move due to Mr orange face kept us informed whole time and any questions and alterations were answered quickley.Best firm going would thoroughly recommend.
Absolutely wonderful service
Absolutely wonderful service, Carole was do very professional, polite and friendly. Helping us secure the perfect booking for us
I just emailed Aaron told him exactly …
I just emailed Aaron told him exactly what i was looking for and he emailed me 4 holidays that were perfect ,it was difficult to choose ,he always comes up trumps and the last holiday i booked with him earlier this year was perfect so i trust his judgement,a great agent very attentive and always finds exactly what i ask for.
The lady we dealt with (Reshmee) was…
The lady we dealt with (Reshmee) was very helpful and answered our questions very knowledgeably
I have peace of mind that everything is perfect
Thank
You
Excellent service throughout
Reshmee was amazing and very patient with my many requests to amend our booking - thank you 😊
Brilliant work
My query was very promptly dealt with
My query was very promptly dealt with, as always, by Lai. She is superb !!!
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