Kenwood Travel Reviews 

10,035
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 998 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being exceptionally helpful, friendly, and knowledgeable when planning custom trips and finding ideal hotels. Consumers often mention that the overall service is remarkably efficient and that dedicated travel agents consistently go above and beyond to secure the best possible prices. People deeply appreciate the personal touch provided throughout the entire journey, making the planning stage completely stress-free and straightforward for everyone involved. Some reviewers were not happy with occasional communication gaps, experiencing unexpected price increases or a lack of clarity regarding extra fees and cancellation terms.

What people talk about most

Staff

Users describe positive interactions with staff, praising representatives for being extremely helpful,... See more

Service

Clients share positive opinions on service, highlighting friendly, helpful, and professional staff who make... See more

Holidays

People report positive experiences with holidays, noting that the booking process is easy and... See more

Booking process

Customers consistently note positive experiences with booking process, highlighting how straightforward and... See more

Customer service

Customers report a high level of satisfaction with customer service, highlighting friendly interactions and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Really positive experience so far - great customer service and communication with Zac. He was friendly, helpful and dealt with our query quickly and professionally. It is always refreshing when someo... See more

Rated 5 out of 5 stars

I had a really positive experience booking with Georgi from Kenwood Travel . He was very knowledgeable about Abu Dhabi and also the hotel is chosen. He answered my queries via email promptly and g... See more

Rated 5 out of 5 stars

Amazing personal service from Zac who has just organised my Maldives trip. He has organised numerous quotes from different airports and airlines as I knew the Island I wanted to revisit. Nothing was... See more

Rated 5 out of 5 stars

As always Stavi has worked her magic to get our holiday for 2027 sorted for us.. After all the hassles having to change our holidays for 2026 because of the UAE issues, she has always been prompt in... See more


Company details

  1. #27 of 205 best companies in Travel agent
  2. #9 of 37 best companies in Cruise agency
  3. #5 of 43 best companies in Flights search site
  4. #1 of 13 best companies in Group Accommodation
  5. #3 of 41 best companies in Holiday accommodation service
  6. #14 of 146 best companies in Tour operator

Written by the company

Kenwood Travel has over 45 years' experience in providing a fast, easy and personable way to book your dream holiday at extremely competitive prices. Whether you're craving beach bliss in the Maldives or Caribbean or prefer the thrills of Orlando or Dubai, Kenwood Travel are on hand with expert advice every step of the way. Why not call our friendly team today or book online at www.kenwoodtravel.co.uk

Written by the company


Contact info

4.9

Excellent

TrustScore 5 out of 5

10k reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 85% of negative reviews

Typically replies within 1 week

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4.9

All reviews

(10,035)

915 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

GREAT CARIBBEAN TRAVEL EXPERTS!

I made a booking with Kenwood travel for the 2 nd time in a month for a break at an all inclusive in Jamaica.
The booking process could not have been smoother, my consultant was called Carole, a highly experienced and professional travel consultant, she was extremely helpful and knowledgeable, and completed the the booking seamlessly. I cannot recommend Kenwood travel highly enough!

28 July 2026
Rated 5 out of 5 stars

Good honest holiday company

We have been using kenwood wood gravel for a good few years now for all our Florida holidays,we find that Pam who we try to get onboard to sort our holidays to be brilliant and helpful with trying to get us the best deals

21 July 2026
Rated 5 out of 5 stars

Great service

Great service from Claudia finding the prefect holiday within the budget , great prompt communication

27 July 2026
Rated 5 out of 5 stars

Outstanding service from Jit Mandalia

Outstanding service from Jit Mandalia. He’s super friendly, helpful, very knowledgeable, and importantly, offers very competitive prices - that’s why we keep going back to him to book our holidays! He takes the stress out of the whole process and is fantastic to deal with. Highly recommend.

27 July 2026
Rated 5 out of 5 stars

Just say a huge thank you to Zak for…

Just say a huge thank you to Zak for booking the hotel for Mauritius (Paradise Cove Boutique). My daughter and I would rate this hotel 10/10 absolutely amazing, the food, staff, rooms, and the wash rooms are so good that we couldn’t see any moulding in the shower or the toilet.Kenwood travel offered us the best price and the best hotel, so once again thank you Zak. 10/10 for Kenwood travel.

17 July 2026
Rated 5 out of 5 stars

We are repeat customers

We are repeat customers, we chose Kenwood travel because they go above and beyond to book your holiday to your exact specifications. I literally had to make 2 changes, add on passengers and change dates, I dealt with Pam who answered all my emails and made several phone calls to me making sure everything was perfect. Full payment was made today and within 5 minutes I received confirmation that everything was done. 100% I would recommend KENWOOD TRAVEL

27 July 2026
Rated 5 out of 5 stars

Lai Yap is just superb

Lai Yap is just superb!
We have used Kenwood for over 10 years now and have only visited hotels/resorts recommended by Lai.
We have also avoided locations NOT recommended by Lai!
What makes the difference is that Lai has firsthand knowledge and experience of each hotel and resort and we have never been disappointed.
She is awesome and has given us some unforgettable holidays.
Thank you Lai.
Kenwood were also able to price match your competitors.

25 July 2026
Rated 5 out of 5 stars

We have just booked a holiday in the…

We have just booked a holiday in the Maldives. We have used Kenwood Travel many times in the past and they have always provided a first class service. This time wa no different.
The price was right, Aaron was friendly, helpful and very knowledgeable .

24 July 2026
Rated 5 out of 5 stars

Booked on Line

Booked on line price was good and process straight forward. Used Kenwood before always been good service.

23 July 2026

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