Great experience buying a time piece from the Kettle Club. Initially contacted them through WhatsApp and made an appointment to view the watch at their shop. Really nice people to deal with Ollie look... See more
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Company details
- #5 of 130 best companies in Watch shop
- #12 of 291 best companies in Jewellery shop
- #3 of 28 best companies in Watch repair shop
Written by the company
With a combined 15 years of experience in the watch industry, The Kettle Club is a market leader based in the centre of London.
Contact info
53 Liverpool Street, EC2, London, United Kingdom
- admin@kettleclub.co.uk
- kettleclub.co.uk
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Good people, who know their trade well!
Good people, who know their trade well. When you're spending money on products of this value, you want people you can trust. You can do that, with this team. Their service and knowledge and knowledge are top drawer.
Top notch people and service
Top notch people and service. Couldn’t recommend Sam highly enough. Very responsive on WhatsApp and great to deal with. Loving my new watch, I’ll definitely use again
Great customer experience
Great customer experience, these guys are a very friendly bunch.
A wonderful company that truly cares…
A wonderful company that truly cares about the service they offer
I purchased a Rolex Oyster Perpetual…
I purchased a Rolex Oyster Perpetual from Gary at The Kettle Club.
Both Gary and Sam took their time with us, showed us the all features, ensured all paperwork was received and gave us 5 star service. We wouldn’t have gone anywhere else. Thank you so much for your help. My husband loves his birthday present.
100% highly recommended
Great Rolex watch
Great watch, good communication and fair price. Very quick delivery. Would buy another Rolex off them
Serious and approachable team
Serious and approachable team, market prices, will come back for next purchase.
As a small suggestion, a follow-up email or message after the purchase would be a nice touch and much appreciated.
The transaction was smooth and secure, and I absolutely love my Daytona. Ollie provided excellent service throughout the process.
As a small suggestion, a follow-up email or message after the purchase would be a nice touch and much appreciated.
Seamless, Professional, and Highly Recommended
From my first interaction with Sam at Kettle Club Watches, the entire buying experience was seamless, professional, and highly attentive. Communication was prompt and clear throughout, and it was evident from the outset that customer service is taken seriously.
The watch arrived exactly as described, precisely on time, and thoughtfully sized ready to wear straight out of the box. The commercial side of the transaction was handled with complete professionalism, giving real confidence in the process end-to-end.
I would not hesitate to purchase from Kettle Club again and would happily recommend them to anyone looking for a trustworthy and efficient buying experience.
Easy & safe transaction
Easy & safe transaction, absolutely love my Daytona & got great service from Ollie
As a footnote I would say a follow up email or message would be an appreciated gesture 🙏🏽
Fast and reliable
I have used Kettle Club for a few years now for anything from my Patek Philippe best watch to my everyday ones and they have always provided a fast and reliable service. Strongly recommend.
Kettle Club great buyers and sellers of Rolex’s
Kettle Club was recommended to me by a friend who has purchased watches from them previously,
I had a great experience buying with Kettle
Club. They sourced the exact watch I wanted and provided a professional service.
I will buy from them again.
Excellent communication 1st class
Excellent communication, really helpful, will be my first choice next time
Excellent Service & Communication
I ordered a watch online via the website and went in to the store to collect it. The staff were extremely friendly and helpful in getting my watch bracelet size adjusted and showing me how to set the watch. The communication from the owner via WhatsApp and phone was very quick and helpful. I would definitely recommend Kettle Club Watches and hope to purchase from them again.
Great experience, Great team
Great experience buying a time piece from the Kettle Club. Initially contacted them through WhatsApp and made an appointment to view the watch at their shop. Really nice people to deal with Ollie looked after every aspect. The guys were very knowledgeable and gave some great advice. Would definitely recommend them and would buy from them again
Friendly service with a smile!
I was traveling in February from the U.S. and stopped this watch retail shop to ask a simple question about setting the time on my watch. My watch was a gift and I’m not mechanically inclined. I used my phone primarily for time. Mind you, I did not purchase a watch from them. I’m just some random guy staying in the hotel next door. The associate was more than willing to help without payment and with a great attitude. He made sure I knew how to operate it prior to me departing. He did not have to be this kind, but he was. I would recommend stopping in to look at their selection of watches. I Will definitely consider them before others when I’m next in the market for a watch. Just a little trust and kindness go a long way! Thanks for your friendly attitude and help!
This is the second watch I have…
This is the second watch I have purchased and they have been outstanding on both occasions.
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