Great experience buying a time piece from the Kettle Club. Initially contacted them through WhatsApp and made an appointment to view the watch at their shop. Really nice people to deal with Ollie look... See more
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Company details
- #5 of 130 best companies in Watch shop
- #12 of 289 best companies in Jewellery shop
- #3 of 28 best companies in Watch repair shop
Written by the company
With a combined 15 years of experience in the watch industry, The Kettle Club is a market leader based in the centre of London.
Contact info
53 Liverpool Street, EC2, London, United Kingdom
- admin@kettleclub.co.uk
- kettleclub.co.uk
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Quick, helpful and efficient service
I needed to get the battery changed on my watch - which is not a simple task as it needs to be properly resealed to make sure it is waterproof. Not something an average jeweller can do. I took it to Kettle Club, and they sent it away and fixed it within a few days, complete with pressure test certification. Quick, helpful and efficient service, so full marks from me. Nice watches too!
Would like to thank Gary and team at…
Would like to thank Gary and team at Kettle Club watches for making my experience smooth sailing. Kept me upto date with each step and were quick to help with any enquiries I had, replies were always quick. Amazing customer service and would highly recommend to family and friends. 10/10!!
Purchased my 1st watch from the guys
Purchased my 1st watch from the guys, they were great from start to finish in helping me choose.very professional and accommodating.Would highly recommend these guys, will 100% be back in the future.
Very friendly
Very friendly , pleasant experience buying my first watch.
Helped with recommendations and overall good experience. Would highly recommend.
Kettle Club
Kettle Club, are a fantastic business to deal with. I've brought and sold a few watches with them now most recently purchased an Omega Speedmaster and every single interaction is fantastic. They are incredibly knowledgeable and honest people to deal with. Many thanks to the KC team I will definitely be returning soon.
Excellent service
Excellent service, friendly honest straight guys and no hassle. Definitely use Kettle club again.
The guys were brilliant
The guys were brilliant. super helpful and very accommodating. Sam is very approachable and very helpful.
I cannot fault the service I received…
I cannot fault the service I received from this company. With constant contact, they found me exactly what I wanted. Nothing was too much trouble, I felt completely valued as a customer and would 100% return with all future purchases.
It’s sometimes hard today to find a company with these values and I feel they should be noticed when giving such good service.
I recently had the pleasure of…
I recently had the pleasure of purchasing a new watch from Kettle Club and selling them one of mine. Sam and Ollie couldn't have been more friendly and helpful. They were professional, gave great advice and really looked after me. They made buying a watch ive wanted for such a long time such a smooth, and enjoyable experience from start to finish. I couldn't recommend Kettle Club highly enough if you're thinking of either buying or selling a watch. Thanks boys, love my new watch and I'll definately be back in the future!
Dealt with Lee and Sam on the Part…
Dealt with Lee and Sam on the Part Exchange of a new watch - 10/10 service from start to finish. Reliable and trustworthy people. Would highly recommend and go back too again. Cheers
I enquired about a watch for my dad…
I enquired about a watch for my dad that I could not find available anywhere. I messaged Kettle club and they were lucky enough to have it. They were so friendly and professional and now my dad is over the moon with his Azzuro blue date just 😁 will definitely be returning for future watches
fantastic service and offering all in…
fantastic service and offering all in all. Highly recommend the shop to anyone super friendly and knowledgeable staff
Brilliant and quick service from Ollie
Took a watch in for re-sizing. Brilliant and fast service from Ollie. Will definitely return when looking to purchase something new
Great Experience From Start to Finish
Seen they had a certain timepiece available through their instagram page and enquired through their WhatsApp. After receiving some images of the watch and further details, I was able to trade in two time pieces against it getting a competitive price. A week later, travelled to London and was warmly welcomed by the whole team, instantly telling they were passionate about the business. Quick transaction and on the way out with my new watch. I’d recommend these guys! However, their other stock certainly means I’ll be keeping an eye out…
Pleasure to work with
Pleasure to work with. Will definitely be back! Thanks again team.
Both Lee and Sam were excellent
Both Lee and Sam were excellent. They offer a fair price and easy/ good to deal with.
Thanks 👏🏻
Great experience & helpful team
!!!!
Welcomed me, great customer service and impressed with there professionalism 🤝🏽 Definitely recommend and for sure I’ll purchase another watch from them 🙏🏽
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