Kibo Pay Reviews 667

The Team at Kibo is Great! They are very knowledgeable about their product, happy to assist in any way, and just downright friendly.

The people at Kibo Pay are quick to answer any questions I had. They were also very helpful in starting the whole process to help our patients (and staff!) understand this change. The proper verbiage in explaining the changes, and how to effectively counter the objections the patients would have with the "procurement fee", were laid out nicely by the staff at Kibo Pay when we first started partnering with this company-this was a HUGE help! The interface to check the charges is also straightforward and easy to navigate. Kudos Kibo Pay!

Hi i have a good experience with kibo
Make payment easy and i can get help from a live person i don’t have to talk to an Ai my customer also comfortable 👍👍👍👍👍👍👍👍

Very smooth transition

Shirley was great and fast and efficient

We just updated to a newer software version, which is more digital and is very helpful. We can send text receipts right from the machine and the daily batch is email to us, which is a great time save and a very good organizer.

Excellent company to do business with

Great customer service, representatives are always available to help with any issues!

Mary is one of the best customer service representatives that you guys have. She is very articulate about her job. She knows her product and she tends to take care of the customer with all her heart. Thank you
Mike Spina,
Carolina Cafe of Spindale NC

Easy and responsive

Ok course, Kibo has been the best experience in solving any issues we may have. We give you about a 5 star rating. It has been great working with Kibo. You personally answer and resolve questions we had, and we are so happy to have switched to Kibo service. The most important thing for us is that we can talk to a live representative, someone who is always ready to assist us.

The % charge is too high and patients are not happy. The team is helpful for service needs but again % is too high and inconvenient for patients to need to bring cash or check.

Wrote a previous review that i was charged $199.00 for pci compliance,got a call Re that review, from Kibo Pay,said i should not have been charged,charges were reversed,all is well,hopefully this will not occur again this year.

very helpful staff

Our representative Ryan Molinaro is awesome. He is easy to work with and explains your card processing service/program in detail where and when needed. He is easily accessible. Any issues that he does not handle, he will stay on the line and get the other person on the phone to resolve the issue. Absolutely great service.

Shirley answered every question that we had with the new software. Very friendly and the card processing works even better than our bank's that we were using. Thanks for the great support!

it is a pleasure to work with Maria Khapayeva (great personality), as to setting up kibopay. this transition was easy and smooth. the customer service is great, any questions i have are always answered in a very good timely manner. i appreciate the time everyone takes to follow up and just making sure the services is working good. i have not ran into any issue, which is great. we are happy with Kibopay. thanks to your hard working team!

Maria provided me with the best customer service I've experienced and I've been in business 26 years. I Kibopay is lucky to have her!

Maria was able to make the changes needed very quickly and help me through the address change without a lot of drama. She was kind and helpful, wish more were like her. Thanks again for such good support.