Kibo Pay Reviews 667

Easy to implement.

Ryan was absolutely amazing in getting everything set up for my business. He's awesome!

This is my review update.
Unfortunately, I canceled this service within 3 months.
Because Merchant Lynx deducted about $200 as an annual fee within 3 months. I talked with Lynx and he said I have to pay. I called another number to KIBO. They helped me a lot. In a month, I received a full refund from KIBO. Thank you very much for helping me. And also I received a monthly fee about $80 which I was deduced.
Thank you very much for help.
The system is good. There is no credit card fee for us when the customer used their card.

Maria the representative that works with me on KIBO is exactly what made my experience go so smoothly.

The customer service is truly unmatched.

Shirley was knowledgeable and easy to work with. She answered all of my questions promptly.
Set up was a breeze. I presented my need to accept patients charges as well as insurance payments, and Kibo was able to program it without hassle.

I had a great experience with Maria helping us set up everything and answered all my questions. Everything was easy and everyone involved were helpful.

Don't trust their ad.
They charged $198.99 on Nov. 3 before free three month trial. In their contract, there is nothing about this agreement.
I canceled within three months and returned credit card processing machine. They said they will credit $198.99 in a couple of weeks.
They still keep charging another $78.99 instead of credit on Dec 2, 2025.
They are the worst company which I have experienced before.

As of right we are enjoying the process have not had a lot of blow back for patients about the charges.

absolutely wonderful so much easier and knowing that your not getting ripped off by a bank

Easy onboarding, great features, fast and efficient customer service. Ask for Shirley, she's the best !

Easy, saves me money, most customers are o.k. with paying the additional fees. Payments go to the bank fast and easy.

This is the 2nd company that I have worked for that I have switched over to using Kibo Pay and I could not be happier. Super easy to make the switch, the customer service is outstanding, and the money saved is a truly amazing. If I could give my gal Shirley 10 stars I would!

Very pleased with Kibo. Shirley was really helpful and responsive.

very customer service oriented , very responsive

I was skeptical about switching to a new credit card processing company after being with the same company for 18 years. The other processor's rates continually increased until it was unsustainable. I am saving so much money using Kibo Pay. Kibo Pay's customer service is excellent. What a pleasure to be able to speak with a real person who is knowledgeable and helpful. Our representative, Maria, is always willing to answer any questions I have. She can be reached through email, phone call, or text directly - don't have to go through a ridiculous voicemail or A.I. system to get a human! It was easy to switch to Kibo Pay, and the flat rate per month is a couple hundred dollars less per month than what I was paying. Wish I had switched to Kibo Pay a long time ago.

Shirley was amazing to work with! Great customer service and prompt with every question we had!! Thank you!

Maria is always available & willing to answer any questions & help us through this new adventure:)

Very satisfied with the overall performance and set up with Kibo Pay

Maria was very helpful in setting up our new KIBO Pay account. We love all the support and POS materials that came with the terminal.