The kiln took a few weeks to arrive due to coming from Germany (Nabertherm 45L), The packaging was superb. I was informed on it being dispatched and arriving in the country and the day it was to arriv... See more
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I've been loving wearing my green Kilncrafts apron pretty much every day since I got it and needed another for when it's in the wash...got the red one now and am loving it even more! As well as the sh... See more
A great service from start to finish. Friendly and personable from the 1st enquiry on the website on a Sunday evening. Wheels were delivered as soon as we were ready for them. It took us a little whi... See more
Well priced wheel easy to purchase, slight delay on delivery as they didn’t notice I was on the Isle of Wight so took a bit longer, but worth the wait. Easy to set up and fits lovely in my art space... See more
Company details
- #3 of 7 best companies in Pottery shop
- #2 of 5 best companies in Jewellery Equipment Supplier
- #4 of 11 best companies in Pottery manufacturer
Written by the company
Kiln Crafts is a UK-based online store, born from the vision of Shannon and Matt, offering a vast range of craft equipment along with a wealth of knowledge in a friendly community ambiance. The store extends beyond commerce, striving to nurture a crafting community where queries are welcomed and creativity is honored. They offer a wide spectrum of quality and reliable craft tools, making it a hub for both novice and seasoned crafters, with the founders always available for advice or a friendly chat about crafting1.
Contact info
United Kingdom
- kilncrafts.co.uk
4.9
Excellent
113 reviews
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Service that goes the extra mile!
Kilncrafts have been incredibly helpful and supportive at each step of the process. Investing in a kiln was quite a major undertaking for me. Matt provided great advice so that I could find a kiln that matched my requirements and budget. He kept in touch to see if I had any other questions prior to my order and he kept me updated regarding the expected delivery date. Kilncrafts definitely go the extra mile to provide a great service!! And I love my kiln!!
28 November 2023
Unprompted review
I recently purchased a kiln from kiln…
I recently purchased a kiln from Kilncrafts ( kilncare v46) I was contacted to ask if they could assist with the checkout process which was a lovely personal touch for something of that value.
The checkout process and website reassured me it was a 3-4 day delivery which was perfect to get though my firing back log only to find out that was an error and it was 3-4 weeks!
Although I was miss informed I was given regular updates from them and they were always very quick to respond to any communication which i valued a lot.
The price of the item was very competitive and with kiln selves it was an an easy decision.
The kiln it’s self is perfect it’s compact and packs a punch I’ve fired a few times now to 1200 and it’s never been a problem for a plug in kiln. It hold the heat really well which is great for heating up but if you’re impatient like me then the cool down feels like an age.
Over all I would recommend Kilncrafs for value for money and top notch communication.
2 October 2023
Unprompted review
I chose kilncrafts by searching online “buy kiln”
I chose kilncrafts by searching online for a kiln and liked the initial product they were offering. When I looked further into their website, it was clear and easy to follow. I then telephoned to follow up my enquiry and spoke to Matt who was very helpful. He answered all my questions and I decided Kilncrafts were the business for me to start my new hobbie successfully and purchase my very first kiln. They explained the time it would take to be made and we’re spot on. They explained the delivery process to me and the kiln was delivered successfully and exactly when expected. Now for the exciting bit- the kiln came with full instructions which were clear and easy to read segmented into understandable sections. I set everything up and followed the guidelines and then wanted to ask a question regarding the fibres in the kiln. I telephoned and straight away was given an answer and didn’t feel judged at all at being a newbie to all this kiln stuff! Over all I’m extremely impressed with the high level of service and the quality of the product. I feel it’s very good value for money and I will definitely use the company again in the future. Thanks for all your help with everything. 10/10 from me. Would highly recommend to anyone looking to purchase a kiln even if you’re new to it all. The company will help you decide what’s best for your need.
25 October 2023
Unprompted review
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