Kingfisher Drone Services Reviews 161

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Good quick communication with the staff. Once I made payment the goods were dispatch quickly and the shipping method and transit time was quick. Goods arrived in great condition too.

Rated 5 out of 5 stars

I decided I needed to check out the Autel Evo Nano Plus. Plenty of sites with offers, however, from previous dealings, I went to Kingfisher Drone Services site. There was the combo, and the deal wen... See more

Rated 5 out of 5 stars

My Thanks to Paul who went beyond expectations when I placed my order. His knowledge of the product was extremely high. I have confidence that my product will perform as indicated by Paul. I look forw... See more

Rated 5 out of 5 stars

Great service! I accidentally ordered the wrong product online, however, the staff at Kingfisherdroneservices helped me ship the wrong order back to them and posted the item I wanted back to me with n... See more

Company details

  1. Electronics store
  2. Aerial Photographer
  3. Camera shop
  4. Hobby shop

Written by the company

Kingfisher Drone Services is located in Townsville and offer commercial aerial photography for asset inspection, functions, events, real estate and more. Proudly locally owned and family operated. We stock an extensive range of drones and accessories, including the Autel, DJI, Swellpro, Gannet fishing drones and Chasing Underwater drones We have a range of quality accessories to enhance your flying experience including the FoxFury lighting solutions, Thor’s Drone world range of tablet holders and accessories, GPC Custom Cases, as well as genuine DJI, Autel, and Swellpro accessories Check out our website and view our range, and if there is something you were after, but we don’t have it, drop us a line and we will help with your enquiry.


Contact info

4.8

Excellent

TrustScore 5 out of 5

161 reviews

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Rated 5 out of 5 stars

Excellent Service

Good quick communication with the staff. Once I made payment the goods were dispatch quickly and the shipping method and transit time was quick. Goods arrived in great condition too.

9 March 2026
Rated 5 out of 5 stars

Drone blades that work!

Quick and easy to order online and was delivered promptly. The parts (blades) work very well, and have been living up to the expectation. Cant highly recommend them enough.

2 November 2025
Rated 5 out of 5 stars

Easy, fast and low stress.

The whole shopping experience was an easy. The staff were professional, the web site and ordering process safe, and the items competitively priced. Finally the postage (via Australia Post) was fast and efficient. 10/10

24 September 2025
Rated 1 out of 5 stars

Poor Customer Services from Kingfisher Drone Services

Kingfisher Drone Services didn't even have the courtesy to let me know that the post out of Townsville had been delayed. So, I had been waiting for days on end until I emailed to find out where my parcel was. Also, though they have a number for texts (0480 782 073 (TXT ONLY) Calls by Appointment number), they still do not respond on it. They did respond to my email about where my parcel to say it has been delayed.

EDIT
***Responding back to Kingfisher Drone Services***: Our sympathies do go out to you and all affected as a result of the flooding but please note not everyone will be aware of what happens in Townsville or North Queensland, hence, why communication is key to alert customers.

Even a one or two words post on your social media would have sufficed or a banner alert on your website to this effect. Furthermore, it does not seem that anyone responds on your TXT ONLY number (even to SMS) and customers do not seem to have a number to reach you directly on, only via email. Reflect on those. Nonetheless, stay well and safe.

16 February 2025
Kingfisher Drone Services logo

Reply from Kingfisher Drone Services

Context: North Queensland Floods impacted everyone, communities, businesses, families and individuals - your email and subsequent feedback is extremely disappointing, and more a reflection on you, than our customer service and what we do for our appreciative customers. For what? a 1-2 week delay due to a natural disaster.

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