I thought I had been delivered the wrong model of ear-bud. Turns out it was correct, just some confusing information in online reviews. This was sorted out efficiently when I contacted Earspan cus... See more
Company replied
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I thought I had been delivered the wrong model of ear-bud. Turns out it was correct, just some confusing information in online reviews. This was sorted out efficiently when I contacted Earspan cus... See more
Company replied
Delivery was not made for items with the tracking number not registered to an item. Quite disappointed after waiting for 2 weeks, and after their company claimed that items will be shipped within... See more
Company replied
I would like to thank Earspan for my latest purchase. I really thank you for accepting the earbuds I had to return due to a fault and sending me a different brand I asked for at the same price even th... See more
Love these earbuds! Sound quality is amazing! Earspan were even more amazing! Purchase on their website was super easy, and shipping was super fast from Australia to New Zealand! Would definitely purc... See more
Premium Ecommerce retailer based in Australia serving locals and Newzealanders. Prompt customer service is our moto. Just reach out to us with any questions about True Wireless Earbuds we are here to help!
PO BOX 6307, 3141, Melbourne, Australia
Very handy tool for coaching outdoors with groups of equestrian riders; amplifies voice across a fair distance even in windy conditions.
I was ready to bin my Sony WF-1000XM4 ear buds but thought I’d try Earspan to get replacement ear bud covers.
WOW …. I could not believe how easy to fit and then so much better than before it made the sound quality and most important the noise cancelling function.
It now feels like I have a brand new pair of ear buds.
Highly Recommend
Product is great and the service was friendly fast and efficient.
The product is terrific. I am very happy with it. I am also happy with the dispatch time and the delivery.
My EarFun pro 2 earbuds stopped charging for some reason, I tried contacting ear span for a warranty claim only to be completely ignored, forcing me to buy new earphones from another site.

Reply from Earspan
This is the second Amplifier microphone I have bought.
The quality is awesome and the delivery is so quick ordered it one day got it the next day and I am in Qld.
So can't fault the service or the product or the delivery.
Item was received within a few days of ordering.
Supported me to get the earbuds working. Initially I had difficulty. Was frustrating though that i couldn't speak to anybody and the click to chat was also down or at least non responsive.
Received a pair of faulty earbuds which was disappointing. Customer service was great following this - a returns slip was emailed and product returned with no hassles
Special thanks to the support team for the quick response and help! Large selection of products, user-friendly website. Recommend.
I ordered a pair of Earbuds - they were delivered quickly but the product was faulty - one of the earbuds wasn't responsive and they were unable to be charged fully. I tried getting touch with them and there was a delay due to a Covid outbreak - which was explained via email and returns envelope sent out
Very comfortable and seamless connectivity with my devices.
Easy purchase for the Mifo 07 earbuds.
Ordered them one day received the next day in SA. Great service would recommend this website!
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