Kingsbabyshop Reviews 

660
TrustScore 4.5 out of 5

4.7

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See what reviewers are saying

Rated 5 out of 5 stars

Brilliant customer service. Rang the store as I couldn't find a particular colour option for a car seat and they were able to add it within minutes to their website. I then couldn't find the bundl... See more

Rated 5 out of 5 stars

We had an exceptional experience with Kings Baby Shop. We travelled up from Mayo. As we were particularly impressed by the range of twin buggy options available as we were expecting twins in April 202... See more

Rated 5 out of 5 stars

Great customer service and very helpful. Baby buggy was brilliant absolutely love it and my little girl loves it too!! Would highly recommend this store to anyone!! Always great to support small busin... See more

Rated 5 out of 5 stars

Excellent company and customer service. Quick response on social media with great advice and they were also willing to hold the promotional price for us, if we needed to purchase the extra items at a... See more

Company details

  1. #30 of 92 best companies in Baby shop
  2. #72 of 128 best companies in Game Shop

Information provided by various external sources

Kings Baby Shop are renowned for supplying the best baby goods and toys with exceptional customer service at the lowest prices throughout Northern Ireland, UK & Republic of Ireland. We offer a large selection continuously new and innovative baby and nursery products including prams, nursery furniture, car seats and accessories. We are huge stockists of all major brands such as iCandy, Bugaboo, Maxi Cosi, Cybex, UPPAbaby, and much more...


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

660 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 33% of negative reviews

Typically takes over 1 month to reply

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4.7

All reviews

(660)

37 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

For weeks

For weeks, I had been on the hunt for a cot mattress with uncommon dimensions. King’s not only stocked it but also ensured next-day delivery!

31 December 2025
Unprompted review
Kingsbabyshop logo

Reply from Kingsbabyshop

Hi Melissa,

Thank you for your brilliant review!

We’re thrilled to hear that we could help you find a cot mattress with uncommon dimensions and get it to you with next-day delivery. It’s fantastic to know that your hunt ended successfully with us!

We look forward to assisting you again in the future.

Kind regards,
The Kings Team

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. Fast delivery.

15 December 2025
Kingsbabyshop logo

Reply from Kingsbabyshop

Hi Wioletta,

Thank you for your kind feedback!

We’re delighted to hear that you experienced excellent customer service and that your delivery was fast. Providing a smooth and reliable experience is always our goal, so it’s wonderful to know we achieved that for you.

We look forward to serving you again soon.

Kind regards,
The team @ Kings

Rated 5 out of 5 stars

Great communication and answered…

Great communication and answered questions promptly. Fast shipment.

1 December 2025
Kingsbabyshop logo

Reply from Kingsbabyshop

Hi,

Thank you for your wonderful feedback!

We’re delighted to hear that our communication was clear, your questions were answered promptly, and your order arrived quickly. Providing a smooth and efficient experience is exactly what we aim for!

We look forward to assisting you again in the future.

Kind regards,
The Kings team

Rated 5 out of 5 stars

Very helpful

I ordered the wrong size and when I rang they changed order and I got it super quick

22 November 2025
Kingsbabyshop logo

Reply from Kingsbabyshop

Hi Maura,

Thank you for your fantastic review!

We’re thrilled to hear that our team was able to help you correct your order and get the right size to you quickly. Making things easy for our customers is always our goal, so it’s great to know you had a smooth experience.

We look forward to helping you again in the future!

Kind regards
The team @ Kings

Rated 5 out of 5 stars

Very Happy with my order from Kings

Very Happy with my order from Kings, was promptly informed that my order might be a little delayed, when it arrived I was happy with it.

24 November 2025
Kingsbabyshop logo

Reply from Kingsbabyshop

Hi Lisa,

Thank you for your lovely feedback!

We’re delighted to hear that you’re very happy with your order and that our updates kept you informed about the delivery. It’s great to know that everything arrived as expected and met your satisfaction.

We look forward to serving you again soon!

Kind regards,
The Kings Team

Rated 5 out of 5 stars

Quick delivery

Very quick delivery time

14 November 2025
Kingsbabyshop logo

Reply from Kingsbabyshop

Hi Eoin,

Thank you for your feedback!

We’re glad to hear that your delivery was very quick. Providing fast and reliable service is always our priority, so it’s great to know we met your expectations.

We look forward to serving you again!

Kind regards,
The Kings team

Rated 5 out of 5 stars

Prompt delivery and an exceptional item.

Prompt delivery and an exceptional item.

7 November 2025
Kingsbabyshop logo

Reply from Kingsbabyshop

Hi Lorcan,

Thank you for your wonderful feedback!

We’re delighted to hear that your item arrived promptly and met your expectations. Providing high-quality products with efficient service is always our goal, so it’s great to know we achieved that for you.

We look forward to serving you again soon!

Kind regards,
The team @ Kings

Rated 5 out of 5 stars

Quick delivery

Really quick delivery and helpful customer service.

3 November 2025
Kingsbabyshop logo

Reply from Kingsbabyshop

HI Cora,

Thank you for your lovely words.
We're thrilled to hear you had a quick delivery and found our team helpful.
We look forward to serving you again soon!

Kind regards
The Kings team

Rated 5 out of 5 stars

Great item !

Great item !! super fast delivery , would highly recommend!!

14 October 2025
Kingsbabyshop logo

Reply from Kingsbabyshop

Hi Claire,

Thank you for your wonderful review :)

We’re thrilled to hear you’re happy with your purchase and our fast delivery. Your recommendation means a lot to us, and we look forward to serving you again.

Kind regards
The Kings team

Rated 5 out of 5 stars

Very helpful and friendly

Very helpful and friendly.

9 October 2025
Kingsbabyshop logo

Reply from Kingsbabyshop

Hi Colette,

Thank you for your kind words!
We’re glad our team was able to assist you and provide a friendly experience.
Your feedback is greatly appreciated, Thank you!

Kind regards
The team @ Kings

Rated 2 out of 5 stars

Does not fold once screw clips are in…

Does not fold once screw clips are in place - therefore claims that it does are somewhat misleading - we purchased it because of this feature

9 October 2025
Kingsbabyshop logo

Reply from Kingsbabyshop

Hi,
Thank you for your feedback.
We’re sorry to hear that the folding feature did not meet your expectations once the screw clips were in place. We appreciate you bringing this to our attention, and we’ll review our product description to ensure it’s accurate, it you take out clips fire guard does fold.
Please reach out to our support team so we can assist you further, Thank you
Kind regards
The Kings team

Rated 5 out of 5 stars

Excellent service received my order…

Excellent service received my order very quickly and the parcel was well wrapped. Will definitely be purchasing from them again!!

6 October 2025
Kingsbabyshop logo

Reply from Kingsbabyshop

Hi Laura,
Thank you so much for your wonderful feedback!
We’re thrilled to hear that your order arrived quickly and that the packaging met your expectations. Providing fast, secure delivery and excellent service is very important to us, and it’s great to know we succeeded. We truly appreciate your support and look forward to serving you again on your future purchases.
Kind regards
The team @ Kings

Rated 5 out of 5 stars

Speedy delivery fantastic product and…

Speedy delivery fantastic product and well packaged. Full marks

2 October 2025
Kingsbabyshop logo

Reply from Kingsbabyshop

Hi Rose,
Thank you so much for your wonderful feedback! We’re thrilled to hear that your order arrived quickly and that you’re happy with the product and its packaging. We take great care to ensure every item is delivered safely and promptly, so it’s always rewarding to hear when our efforts make a positive difference. Your full marks mean a lot to our team, and we truly appreciate you taking the time to share your experience. We look forward to serving you again soon!
Kind regards
The Kings team

Rated 5 out of 5 stars

Great service would recommend

Great service would recommend

22 September 2025
Kingsbabyshop logo

Reply from Kingsbabyshop

Hi Mary,
Thank you so much for your kind words!
We’re delighted to hear that you had a great experience with our service. Your recommendation means a lot to us and motivates our team to keep delivering the best for our customers. We look forward to serving you again soon!
The Kings team

Rated 5 out of 5 stars

Super fast delivery

I had been looking for an unusual sized cot mattress for weeks, King’s had it in stock and it was delivered the next day!

5 August 2025
Kingsbabyshop logo

Reply from Kingsbabyshop

Hi Aoife,
Thank you for your fantastic review!
We’re thrilled to hear that we could provide the unusual cot mattress you’d been searching for and that it arrived so quickly. At King’s, we strive to keep a wide range of products in stock and ensure fast, reliable delivery, so it’s wonderful to know our efforts made a difference. We really appreciate you taking the time to share your experience and hope your little one enjoys their new mattress!
Kind regards
The team @ Kings

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service , received my item quick time

5 August 2025
Kingsbabyshop logo

Reply from Kingsbabyshop

Hi Jameela,
Thank you for your wonderful feedback! We’re delighted to hear that you received your item quickly and had an excellent experience with our customer service. Providing fast, reliable service is very important to us, and it’s always rewarding to know our efforts are appreciated. We truly value your support as a business.
Kind regards
The team @ Kings

Rated 5 out of 5 stars

Prompt and clear communication

Prompt and clear communication, very quick delivery. Well stocked.

29 July 2025
Kingsbabyshop logo

Reply from Kingsbabyshop

Hi Arlene,
Thank you for taking the time to leave such positive feedback! We’re thrilled to hear that our communication was prompt and clear, and that your order arrived quickly. Keeping our stock well-supplied and ensuring a smooth experience for our customers is very important to us, so it’s wonderful to know our efforts made a difference. We truly appreciate your support and look forward to serving you again soon!
Regards
The Kings team

Rated 5 out of 5 stars

Great experience, quick shipping

Great experience and quick shipping

25 June 2025
Kingsbabyshop logo

Reply from Kingsbabyshop

Hi Katie,
Thank you for your kind words!
We’re delighted to hear that you had a great experience with us and that your order arrived quickly. Providing fast shipping and a smooth shopping experience is very important to our team, so it’s wonderful to know our efforts made a difference. We truly appreciate your support and look forward to serving you again soon!
Kind regards
The team @ Kings

Rated 5 out of 5 stars

Excellent

Excellent product, quick delivery and the customer service was brilliant. Thank you so much.

12 June 2025
Unprompted review
Kingsbabyshop logo

Reply from Kingsbabyshop

Hi,
Thank you so much for your lovely feedback! We’re thrilled to hear that you’re happy with the product, appreciated the quick delivery, and had a positive experience with our customer service. Delivering high-quality products along with excellent service is at the heart of what we do, so your kind words mean a lot to our team. We truly appreciate your support and look forward to serving you again soon!
Kind reagrds
The Kings team

Rated 5 out of 5 stars

Very efficient

Very helpful on the phone. Ordered a bike online and it was delivered in less than 24 hours.

28 May 2025
Kingsbabyshop logo

Reply from Kingsbabyshop

Hi Aoife,
Thank you for your kind words! We’re thrilled to hear that your bike arrived so quickly and that our team could assist you over the phone. Enjoy your new ride, and we look forward to helping you again in the future!
Kind regards
The Kings team

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