Great customer service but only via email as there is no contact number. This makes it a little hard to have a conversation. They use DX delivery partners who were useless for me but thankfully Kitche... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Online purchase from Kitchenfair of a Vauth Sagel 300 pull out larder with chrome baskets. Lots of choice in all sizes. Chose this one as reputable manufacturer and competetively priced with Free next... See more
Only a small purchase but impressed nevertheless by company in a number of ways. The purchase, kitchen unit handles, was exactly what I wanted and the price was excellent. Ordered one day, received n... See more
I ordered an integral dual kitchen waste bin. It was delivered 'postage free' the next day in perfect condition. The easy to follow instructions enabled me to easily fit it inside the under sink cupbo... See more
Company details
- #24 of 43 best companies in Kitchen Furniture Shop
Written by the company
Premium kitchens, kitchen doors, sinks, taps, handles, worktops and all things required to build your dream kitchen at a fair price.
Contact info
42 York Street, TW1 3LJ, London, United Kingdom
- help@kitchenfair.co.uk
- kitchenfair.co.uk
4.7
Excellent
263 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Swift delivery
Swift delivery, very well protected and wrapped. The handles are lovely, and are much cheaper than exactly the same product on other websites! Brilliant.
10 March 2026
Excellent Product with super delivery…
Excellent Product with super delivery ordered on the Thursday came next day.
My only concern was the instructions for installing.
Not easy to follow need a level head with patience could have really helped if an online video was in place.
6 March 2026
High quality products
Been using the Hafele Magic Corner 2 for 8 months now and very happy with the product.
5 July 2025
Excellent customer service and amazing…
Excellent customer service and amazing kitchen cabinet handles at a decent price!
Very pleased and will definitely purchase from here in future.
26 February 2026
Replacement cupboard handles…
Everything was delivered on time and all in perfect condition. The hollow Boston bar handles were a replacement for scratched solid ones and were a 10th the price.
13 February 2026
Excellent
Excellent. Very good quality products , so much choice and fabulous Customer Service from Greg
13 February 2026
Replacement pull-out corner
We bought a replacement pull-out Vauth Segel corner. Although the packaging was in a terrible state and the components were rattling inside the assembled corner works very well so far.
Our old corner (2003) was great, but one component failed and we could not find a replacement, had to buy a complete set. Just lucky that all the screw positions remained the same in the new sightly different system except for the door fixing.
One star less for packaging and unclear door fixing instructions.
12 February 2026
Genuinely great customer service
Genuinely great customer service. Was incredibly helpful when some of the handles were delivered damaged.
5 February 2026
Quick turn around and good value
6 February 2026
Speedy delivery and goods of excellent…
Speedy delivery and goods of excellent standard and value
3 February 2026
I have not received the item
21 January 2026
Reply from Kitchenfair
Hi Hannah,
I'm sorry to hear you have not received your order. I have sent you an email regarding this, as our tracking shows 3 delivery attempts were made and cards left by the courier asking you to arrange a redelivery. Please can you get back to me over email so we can resolve this for you and get your order delivered. Thanks, Greg
Great price (best on the Internet) and…
Great price (best on the Internet) and arrived so quickly. Will ensure I always check your website first before any others.
27 January 2026
Ordered kitchen cabinet handles ,next…
Ordered kitchen cabinet handles ,next day delivery and I was impressed with the quality of the handles . Highly recommend
27 January 2026
Product as described and good price.
27 January 2026
Second time I’ve used them
Second time I’ve used them. Good product and prompt delivery.
23 January 2026
All excellent.
15 January 2026
The carrosell was excellent quality and…
The carrosell was excellent quality and was delivered very quickly.
20 January 2026
The only place I could get the size of…
The only place I could get the size of handle I needed
16 January 2026
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.