Great customer service but only via email as there is no contact number. This makes it a little hard to have a conversation. They use DX delivery partners who were useless for me but thankfully Kitche... See more
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Company details
- #24 of 43 best companies in Kitchen Furniture Shop
Written by the company
Premium kitchens, kitchen doors, sinks, taps, handles, worktops and all things required to build your dream kitchen at a fair price.
Contact info
42 York Street, TW1 3LJ, London, United Kingdom
- help@kitchenfair.co.uk
- kitchenfair.co.uk
Replied to 100% of negative reviews
Typically replies within 24 hours
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Brilliant quality Hafele cabinet…
Brilliant quality Hafele cabinet handles at a brilliant price. Speedy delivery and well packaged. Thank you.
service reply was good tel no reply…
service reply was good tel no reply slow. good reliable company
Service was good on my first order with…
Service was good on my first order with next day delivery but for my second order I was not notified the product was not in stock and would be delayed by a week. Assuming it would be delivered next day I emailed to see if it would be ok to go out without missing the delivery I was told it wasn’t in stock.
Good quality handles
Good quality handles. Courier service used was also good...online tracking and redelivery options.
Late delivery, missing parts, not happy.
I ordered the item on the 22nd with it being advertised as next day delivery, I didnt receive it until 6th.
My installer came to take out the old bin, unpackaged this 1 but it didn't come with the various screws needed to install, I had to pay for their time and still no bin installed with an open kitchen unit.
The paper instructions are not very clear at all either.
I thought paying premium for this bin was a good idea but I am regretting that decision now.

Reply from Kitchenfair
Fantastic!
Fast, efficient service. Handles were well packaged and very reasonably priced.
Quick delivery and nice product
Quick delivery and nice product as described. Handles had 3 types of screw for different kinds of doors.
Halio easy cargo, 400mm / Service
I was looking for a kitchen cupboard bin and after some research narrowed it down to a few which I thought were suitable. I contacted Kitchenfair for advice and from their detailed information chose the Halio Easy Cargo. Very quick delivery, with regular updates. The actual bin was incredibly easy to fit and I am extremely happy with the purchase and helpfulness of Kitchenfair.
The bathroom cabinet handles I ordered…
The bathroom cabinet handles I ordered were exactly the same spec as the old ones I was replacing and arrived the next day! Great price, great product and very fast delivery! No more to be said.
Door handles
Excellent quality with quick delivery. Previously purchased from this company with good service and communication, needed more .. no hesitation to use them again
Excellent product, swift service.
Bought this waste bin to replace the old one I had. Glad I could get the same one. Needed to be the same size as it fits under the sink.
Good experience
Very happy with every aspect of the purchase (Vauth Sagel bin unit) from order to receipt of goods and quality of product.
Great Service
Good Price and delivered next day - other companies quoting weeks to deliver.
A delivery fiasco
A delivery fiasco! Great handles but repeatedly out for delivery but failed to drop. Eventually days later we got our next day delivery items.

Reply from Kitchenfair
Your service was very good and the…
Your service was very good and the handles were good quality BUT we were amazed to find that no screws had been provided.
Pull out larder purchased online from Kitchenfair.
Online purchase from Kitchenfair of a Vauth Sagel 300 pull out larder with chrome baskets. Lots of choice in all sizes. Chose this one as reputable manufacturer and competetively priced with Free next day delivery included and it arrived in the morning of the next day! Good quality pull out larder which pulls out easily and closes softly. Would buy from Kitchenfair again.
Product supplied is as I expected.
Product supplied is as I expected.
Issue I had was the delivery of the item, I initially had to chase to see if my order had been accepted to then find out my order would be one week late due to insufficient stock. I had to chase to find out all of this, not great customer experience.
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