I really like Klarna, but I wish I loved it. For some reason, they do not deserve a five-star review, perhaps because they make things a little harder for their customers when it comes to getting cred... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Great to be able to pay in 4 easy payments that come right out of my account! My only issue has been receiving assistance with what turned out to be a scam retailer
Company replied
The fact that you all give me enough time to make my payment and also offer payment extension. I appreciate you not lessening my spending but I also thank you for everything just because my bills catc... See more
Company replied
I love Klarna. It’s so reliable and supports me to be able to afford items with a plan. It is flexible in having later payments by extending this or allowed to pay in advance if possible. I think it c... See more
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Company details
Written by the company
Klarna is the AI-powered global payments and commerce network, on a mission to make shopping smarter and more flexible. Trusted by over 111 million shoppers, Klarna processes 2.9 million transactions daily, providing payment solutions that empower consumers and drive merchant growth. With Klarna, shoppers have the freedom to pay their way—in full, later, or through financing—providing flexibility while seamlessly connecting merchants with high-intent shoppers driving conversions and customer satisfaction. More than 790,000 merchant partners—including Uber, H&M, Saks, Sephora, Macy’s, IKEA, Expedia Group, Nike, and Airbnb—leverage Klarna’s payment options, and marketing solutions to enhance the shopping experience and build long-term customer loyalty. From payments to personalized shopping, Klarna is shaping the future of commerce. Klarna was founded in Stockholm, Sweden and now has offices in Stockholm, London, New York, Berlin and many more. We offer products and services to consumers and retailers within payments, social shopping, and personal finances. Learn more at Klarna.com
Contact info
Sweden
- klarna.com
4.4
Excellent
519K reviews
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I love how you can get what you wont…
I love how you can get what you wont and pay later. But after so long you shouldnt have a limit.
27 April 2026
Reply from Klarna
Hi. Thank you for your review! We're glad you love the pay later option! Regarding the limit, your available amount is assessed individually for each purchase and can grow over time. We appreciate your loyalty and want to make the experience as good as possible for you.
If you have any questions, reach out via the chat or phone line in the Klarna app or through our website: https://www.klarna.com/international/customer-service/
Thanks for choosing Klarna!
Reply from Klarna
Hi Pirvan. Thank you! Great and very good experience is what we love to hear! Thanks for choosing Klarna.
I’ve never really had any major issues…
I’ve never really had any major issues with this all over all it’s pretty great!
27 April 2026
Reply from Klarna
Hi Jakie. Thank you for your review! No major issues and pretty great is awesome to hear! Thanks for choosing Klarna.
Reply from Klarna
Hi Sandra. Thank you for your review! Efficient and easy is what we're all about! Thanks for choosing Klarna.
Reply from Klarna
Hi Edward, thank you for the kind words! We're so happy to hear you've had a consistently great experience with Klarna. Your support means a lot to us and we're here whenever you need us.
Reply from Klarna
Hi Keishla, thank you for the wonderful review! We're so happy you're enjoying Klarna. Your support means a lot to us and we're always here if you ever need us.
Reply from Klarna
Thank you so much for the kind words Sarah! We truly appreciate your support and we're always here if you ever need anything. Thank you for choosing Klarna!
As a MOM KLARNA ALL THE WAY
KLARNA, as a mom of 3 under 5 KLARNA has been a huge help. I don’t have to worry over interest rates! I don’t have to worry about forgetting to pay. Even if it gets really difficult to pay the would work with you to move a date for you to pay. I would prefer use KLARNA over any card. ANY CREDIT CARD!
27 April 2026
Reply from Klarna
Thank you so much for this incredible review! It truly warms our hearts to hear how Klarna has been helpful for you and your family. We're so glad that our flexible payment options give you peace of mind. Thank you for choosing Klarna and we're always here whenever you need us!
Reply from Klarna
Thank you for the lovely review, Abby! We're glad you're enjoying Klarna. Your support means a lot to us and we're always here if you ever need anything.
Reply from Klarna
Thank you for the amazing review, Angel! We're so happy to hear you're enjoying Klarna. Your support means a lot to us and we're always here whenever you need us.
Reply from Klarna
Thank you for taking the time to share your feedback. We understand how confusing it can be to see amount changes and we'd like to look into this for you. We'd recommend reaching out to our customer support team so they can take a closer look at your account. You can do this via the Klarna app by going to the menu, selecting "Get help," and then choosing "Contact us," or by visiting: https://www.klarna.com/international/customer-service/ Our team will be happy to assist you.
amazing and very dependable
27 April 2026
Reply from Klarna
Thank you so much for this lovely review, Lorraine! We're thrilled to hear you find Klarna amazing and dependable. Your support means a lot to us and we're here if you ever need anything.
My experience is great with Amazon and…
My experience is great with Amazon and Klarna debit card
19 April 2026
Reply from Klarna
Hi Marjorie, thank you for the wonderful review! We're so happy to hear you're having a great experience using your Klarna card with Amazon. We're here whenever you need us!
Reply from Klarna
Hi Shelby, thank you for the lovely review! We're so glad to hear you find Klarna easy to use and secure. Your support means a lot to us and we're here whenever you need us.
Klarna has been useful and here for me…
Klarna has been useful and here for me over the years. I Love using Klarna to help me with every purchase. Thank You!!!
20 March 2026
Reply from Klarna
Hi David, thank you for the wonderful review! We truly appreciate your loyalty over the years. Your support means a lot to us. We're thrilled to be your go to shopping companion and we're here for you whenever you need us. Happy Shopping!
excelente aolicacion
27 April 2026
Reply from Klarna
¡Muchas gracias por esta reseña tan fantástica, Dionis! Nos encanta saber que estás disfrutando de la app de Klarna. Valoramos mucho tu asistencia y estamos aquí siempre que nos necesites.
Klarna are the very very best all…
Klarna are the very very best all everyone needs is KLARNA Thanks sincerely
Roberta Lewis
27 April 2026
Reply from Klarna
Thank you so much for such kind words, Roberta! Your support truly means a lot to us. We're so happy to have you with us and we're here whenever you need us. Thank you for choosing Klarna!
Very Good app
27 April 2026
Reply from Klarna
Hi Claudia, thank you for the great review! We're happy to hear you're enjoying the app. We're here if you ever need anything.
Reply from Klarna
Thank you so much for the encouragement, Kenny! We're glad you're enjoying the Klarna experience and we'll keep working hard for you. Your support means a lot to us and we're always here if you ever need anything.
Reply from Klarna
Thank you so much for this amazing review, Miyah! We truly appreciate your kind words and support. We're always here if you ever need anything. Thank you for choosing Klarna!
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