Krale Reviews 

14,014
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 797 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the remarkably fast delivery times and exceptional product quality, noting that orders arrive securely packaged, well in advance of expectations, and in pristine condition. Consumers deeply appreciate the helpful communication, reliable support, and seamless purchasing process when acquiring specialized items from abroad. Some reviewers were not happy with delivery carriers, mentioning frustrating issues like poor tracking, careless package handling, or having to travel long distances to retrieve shipments due to courier errors. A few people also mentioned unexpected import tariffs and international customs delays that significantly increased their overall expenses. Additionally, a small number of buyers reported receiving incorrect items or previously opened product boxes.

What people talk about most

Delivery service

Customers consistently note positive experiences with delivery service, frequently highlighting impressive... See more

Product

People report positive experiences with product, highlighting the exceptional quality and wide availability... See more

Service

Users describe positive interactions with service, highlighting fast shipping and professional assistance.... See more

Order

Reviewers highlight positive aspects of order experiences, frequently praising the remarkably fast... See more

Quality

Customers had great satisfaction with quality, consistently highlighting pristine items, top-notch... See more

Reviews shaping this summary

Rated 5 out of 5 stars

An easy to follow and well laid out website. Plenty of information as well as comprehensive supporting data and advice. The service from order to delivery (EU to Uk) was as prompt as if ordered in UK... See more

Company replied

Rated 5 out of 5 stars

I live in Malta. The import restrictions can frustrating. Weapons office Malta Cleared the item for direct purchase. Ordered the item Tuesday, by Friday 10:00 am had the Item in my hand. What more can... See more

Company replied

Rated 5 out of 5 stars

Really happy with my experience with Krale! 🙌 I ordered some airsoft gear and honestly couldn’t be happier with it. The product is great, the quality is exactly what I was looking for, and the d... See more

Company replied

Rated 5 out of 5 stars

I was very pleased with my recent purchase at Krale. I ordered a Weihrauch HW77 on Thursday and it was delivered on the following Monday. From the Netherlands to the west coast of America in that ti... See more

Company replied


Company details

  1. Gun shop

Written by the company

Alles voor de sportschutter, jager en airsofter. Winkel en webshop voor de schietsport, jacht, airsoft en outdoor. ✓ Grote voorraad ✓ Volgende dag in huis


Contact info

4.8

Excellent

TrustScore 5 out of 5

14k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 50% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

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4.8

All reviews

(14,014)

2,694 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

It is always a pleasure to doing…

It is always a pleasure to doing business with you, fast service and fast delivery

20 June 2026
Krale logo

Reply from Krale

Thank you for your kind review! We're happy to hear you're always satisfied with our fast service and delivery. We appreciate your continued support and look forward to serving you again!

Rated 5 out of 5 stars

Excellent & Rapid service

Excellent service, I needed the item urgently, they treated it as such, it was dispatched that morning and arrived in Ireland the following day, Well done and thanks

23 June 2026
Krale logo

Reply from Krale

Thank you for your wonderful review! We're glad we could help and get your order to Ireland so quickly. We appreciate your kind words and hope to serve you again soon!

Rated 5 out of 5 stars

Very smooth transaction

Very smooth transaction. Fast delivery. Ten out of ten. Thank you!

23 June 2026
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Reply from Krale

Thank you for your great review! We're delighted to hear everything went smoothly. We appreciate your 10/10 rating and look forward to serving you again!

Rated 5 out of 5 stars

Shipping and service

The goods were packed and shipped from the Netherlands to Norway in just a few days. Very good service. The goods also met my expectations.

21 June 2026
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Reply from Krale

Thank you for your kind review! We're glad your order arrived quickly in Norway and that the products met your expectations. We appreciate your support and look forward to serving you again!

Rated 5 out of 5 stars

Reliable. good communication

Great company it was very easy to order from them my item arrived to the UK quickly and custom charges were easy to pay for and was still considerably cheaper than uk shops

16 May 2026
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Reply from Krale

Thank you for your great review! We're glad ordering was easy and that your item arrived quickly in the UK. We appreciate your support and hope to see you again soon!

Rated 5 out of 5 stars

Good service

Good service, fast shipping

22 June 2026
Krale logo

Reply from Krale

Thank you for your review, and it's great to hear you appreciate our services!

Rated 5 out of 5 stars

First time buying from Krale …

First time buying from Krale and first time buying an air pistol from an overseas seller. Pistol was here in 3 days. Email communications were spot on and told me exactly what I needed to do. You do pay the tariff to UPS and not Krale.

21 June 2026
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Reply from Krale

Thank you for your review! We're glad your first experience with Krale was a great one and that everything arrived quickly. We look forward to serving you again!

Rated 5 out of 5 stars

Great fast service

Great fast service.
Very competitive price for most items.
I'm looking forward to do more shopping with Krale certainly.
I'd definitely recommend Krale to costumers and friends.

21 June 2026
Krale logo

Reply from Krale

Thank you for your wonderful review! We're delighted to hear you were happy with our fast service and competitive prices. We truly appreciate your recommendation and look forward to welcoming you back to Krale soon!

Rated 5 out of 5 stars

Very good quality parts

Very good quality parts, very good customer service.

20 June 2026
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Reply from Krale

Thank you for your review! We're happy to hear you had a great experience with both our parts and our service!

Rated 5 out of 5 stars

I am a competitive shooter from…

I am a competitive shooter from Monza.Lombardia i want to thank KRALE for.very professional.competence, help, patience and quickly reply , delivery and kindly collaboration expecially with Anton a great and professional expert.MY BEST COMPLIMENTS.TO.KRALE ...really effective and reliable.

20 June 2026
Krale logo

Reply from Krale

Thank you very much for your wonderful review! We truly appreciate your kind words about our service, expertise, and support!

Rated 5 out of 5 stars

Great service and delivery

Great service and delivery. I can highly recommend KRALE shop.

20 June 2026
Krale logo

Reply from Krale

We're happy to hear you were satisfied with our service and delivery. We truly appreciate your recommendation and hope to serve you again soon!

Rated 1 out of 5 stars

Parcel did not arrive

Parcel did not arrive. UPS is giving false Notifications: Wrong Adress. But the my adress is correct

20 June 2026
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Reply from Krale

Thank you for your feedback.

We're sorry to hear about the confusion during the delivery process. Although we're pleased that your parcel was ultimately delivered successfully, we understand how frustrating the incorrect UPS notification must have been.

We appreciate you bringing this to our attention and will continue to work with our shipping partners to help prevent situations like this in the future. With a following order, we can gladly offer you shipment with PostNL as well if you prefer this.

Thank you for your patience and we hope you enjoy your order.

Rated 5 out of 5 stars

On time to usa

It was exactly what I needed.And it worked great

17 June 2026
Krale logo

Reply from Krale

We're happy to hear that the product was exactly what you needed and that it works perfectly. We appreciate your feedback and hope to serve you again soon!

Rated 5 out of 5 stars

Perfect

Best store and shop

17 June 2026
Krale logo

Reply from Krale

Thank you for your review! We're thrilled to hear you consider us the best store :)

Rated 5 out of 5 stars

Fast delivery - fair prices

Fast delivery of a high quality product, with fair price.

16 June 2026
Krale logo

Reply from Krale

Thank you for your review! We're delighted to hear you were happy with the fast delivery, the quality of your product, and our fair prices. We look forward to serving you again!

Rated 5 out of 5 stars

Shop you can trust

I found discount, website is easy to navigate, shopping was seamless, and delivery was very fast in my case.

15 June 2026
Krale logo

Reply from Krale

Thank you for your review! Great to hear everything went so smoothly!

Rated 4 out of 5 stars

fast good and without any problems

fast good and without any problems, had just high tax fees?

14 June 2026
Krale logo

Reply from Krale

Thank you for the review, Carlo! We're glad to hear that the shipment arrived without any issues. We'll contact you by email regarding the high tax fees.

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