Krale Reviews 

14,007
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 797 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the remarkably fast delivery times and exceptional product quality, noting that orders arrive securely packaged, well in advance of expectations, and in pristine condition. Consumers deeply appreciate the helpful communication, reliable support, and seamless purchasing process when acquiring specialized items from abroad. Some reviewers were not happy with delivery carriers, mentioning frustrating issues like poor tracking, careless package handling, or having to travel long distances to retrieve shipments due to courier errors. A few people also mentioned unexpected import tariffs and international customs delays that significantly increased their overall expenses. Additionally, a small number of buyers reported receiving incorrect items or previously opened product boxes.

What people talk about most

Delivery service

Customers consistently note positive experiences with delivery service, frequently highlighting impressive... See more

Product

People report positive experiences with product, highlighting the exceptional quality and wide availability... See more

Service

Users describe positive interactions with service, highlighting fast shipping and professional assistance.... See more

Order

Reviewers highlight positive aspects of order experiences, frequently praising the remarkably fast... See more

Quality

Customers had great satisfaction with quality, consistently highlighting pristine items, top-notch... See more

Reviews shaping this summary

Rated 5 out of 5 stars

An easy to follow and well laid out website. Plenty of information as well as comprehensive supporting data and advice. The service from order to delivery (EU to Uk) was as prompt as if ordered in UK... See more

Company replied

Rated 5 out of 5 stars

I live in Malta. The import restrictions can frustrating. Weapons office Malta Cleared the item for direct purchase. Ordered the item Tuesday, by Friday 10:00 am had the Item in my hand. What more can... See more

Company replied

Rated 5 out of 5 stars

Really happy with my experience with Krale! 🙌 I ordered some airsoft gear and honestly couldn’t be happier with it. The product is great, the quality is exactly what I was looking for, and the d... See more

Company replied

Rated 5 out of 5 stars

I was very pleased with my recent purchase at Krale. I ordered a Weihrauch HW77 on Thursday and it was delivered on the following Monday. From the Netherlands to the west coast of America in that ti... See more

Company replied


Company details

  1. Gun shop

Written by the company

Alles voor de sportschutter, jager en airsofter. Winkel en webshop voor de schietsport, jacht, airsoft en outdoor. ✓ Grote voorraad ✓ Volgende dag in huis


Contact info

4.8

Excellent

TrustScore 5 out of 5

14k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 50% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

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4.8

All reviews

(14,007)

2,694 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Perfect shopping experience

Very kind in case of quetions, very fast in terms of delivery.

14 July 2026
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Reply from Krale

Thank you for your great review! We’re happy to hear you had a perfect shopping experience and that you’re satisfied with our support and fast delivery. We appreciate your trust! :)

Rated 5 out of 5 stars

Great experience

Super fast delivery, great packaging and shopping experience on site

14 July 2026
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Reply from Krale

Great to hear you had a great overall experience! We hope we can be of service to you again in the future;)

Rated 5 out of 5 stars

First purchase with Krale.

This was my first purchase with Krale.
I placed my order to the US and my package arrived in two and a half days!
I can't get that quick of a shipping delivery on most of my domestic orders.
Plus, although the outer packaging was a bit knocked around my little HW30 was is safe and sound with no damage nestled securely inside.
Great job guys!!

12 July 2026
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Reply from Krale

We are very pleased that you are happy and thank you for your review :)

Rated 5 out of 5 stars

Good service

Good service, products and fast delivery.

26 May 2026
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Reply from Krale

We're happy to hear that you are satisfied with our service, products, and fast delivery. We appreciate your support and look forward to serving you again soon!

Rated 5 out of 5 stars

Fast delivery and great packaging

Fast delivery and great packaging! Krale's online store is user-friendly and makes buying equipment simple and hassle-free.

12 July 2026
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Reply from Krale

Thank you very much for your positive review! We're glad to hear that you are happy with our fast delivery, careful packaging, and easy-to-use webshop. We appreciate your support and hope to serve you again soon!

Rated 5 out of 5 stars

Great and fast service

Great and fast service. Ordered Snowpeak PP30 from California (not available in USA) and received it in 7 days (faster than some Amazon orders within USA). It was shipped via UPS and they preemptively informed me about amount of duty charcged for import to avoid waiting for paiment at the border.
Very recommended.

8 July 2026
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Reply from Krale

We're delighted to hear that your order arrived so quickly and that our service met your expectations. We truly appreciate your recommendation and hope to serve you again in the future!

Rated 5 out of 5 stars

Super professional

Super professional. Highly satisfied in all aspects.

6 July 2026
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Reply from Krale

We're very happy to hear that you had such a positive experience. Your satisfaction means a lot to us, and we truly appreciate your support!

Rated 5 out of 5 stars

Quick service

Krale has the right stuff in stock and excellent service by managing your order quickly.

8 July 2026
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Reply from Krale

Great to hear that you appreciate our service so much :)

Rated 5 out of 5 stars

2 orders so far

2 orders so far, 2 delived fast, everything ok

8 July 2026
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Reply from Krale

It’s great to hear that you’ve already had two positive experiences with us; we look forward to being of service to you again in the future.

Rated 5 out of 5 stars

Great online store

Great service, easy to get a hold of, speedy response.

1 July 2026
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Reply from Krale

Good to hear, thank you for your review!

Rated 5 out of 5 stars

2nd time using them

2nd Vorn pack from them. Top notch service. From the Netherlands to the West coast of the USA in 4 days.

7 July 2026
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Reply from Krale

Thanks for the review! It’s great to hear that you’re so happy with our service and that you received your package so quickly.
We look forward to helping you again in the future.

Rated 5 out of 5 stars

Easy to deal with, very quick

Very easy to deal with, package arrived more quickly than stuff that I ordered in the North of Germany, awesome.
Well packaged, items as described. Second purchase I have made here and not the last.

4 July 2026
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Reply from Krale

Thank you so much for your kind words. We truly appreciate your continued support and look forward to serving you again!

Rated 5 out of 5 stars

Excellent pricing…

Excellent pricing on an extremely scarce item, quick shipping and great communication. Great transaction!

5 July 2026
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Reply from Krale

Thank you for your great review! We're pleased to hear you were happy with our pricing, communication, and fast shipping. We look forward to serving you again!

Rated 5 out of 5 stars

Best service! Every interaction with Krale was…

Every interaction with Krale was excellent. Timely response to email questions, assistance with a parts question, smooth ordering, and speedy delivery of a perfectly packed order. US companies could learn a few things about quality customer service from Krale.

4 July 2026
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Reply from Krale

Thank you for your excellent review! We're very happy to hear that you had such a positive experience. We truly appreciate your kind words and look forward to helping you again in the future!

Rated 5 out of 5 stars

Received rifle quickly.

Received rifle quickly.. still waiting on the 2nd one - backorder... Order a hw97k and it's amazingly accurate...

5 July 2026
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Reply from Krale

Thank you for your review! We're glad to hear you're enjoying your HW97K and that it arrived quickly. We appreciate your patience with the backorder and hope to get your second rifle to you as soon as possible. Enjoy your shooting!

Rated 5 out of 5 stars

Great shopping experience and fast delivery

So far, I’ve placed two orders with Krale.shop, and both experiences were excellent. Fast shipping, great communication, and the products arrived exactly as ordered. I will definitely shop here again.

5 July 2026
Krale logo

Reply from Krale

Thank you for your fantastic review! We're delighted to hear both of your experiences have been excellent. We truly appreciate your trust and look forward to serving you again on your next order!

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