Kukri Sports Reviews 

282
TrustScore 3.5 out of 5

3.5

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Review summary

Created with AI, based on recent reviews

Looking at 62 reviews, most reviewers were somewhat happy with their experience overall. Many customers appreciate the efficient service and ease of ordering, often highlighting prompt responses and helpful staff. People also frequently commend the quality of the sportswear, noting its durability and good fit. Some reviewers were pleasantly surprised by early deliveries or swift resolution of potential delays. However, some customers also noted significant dissatisfaction with delivery times, with many experiencing long delays or missed deadlines. A few other people felt that there were issues with incorrect or incomplete orders, and problems with product sizing or quality, such as logos washing off. Additionally, some reviewers reported difficulties with initiating returns or receiving refunds for problematic orders.

What people talk about most

Product

Reviewers mention ambiguous feedback about product quality and sizing, with some praising the excellent... See more

Order

Users describe ambiguous interactions with order, with some customers reporting positive experiences such as... See more

Delivery service

Customers consistently note negative experiences with delivery service, with many reporting slow delivery... See more

Quality

Reviewers highlight ambiguous aspects of quality, with some customers praising the excellent quality of... See more

Service

Customers had positive experiences with service, with many expressing satisfaction and appreciation for the... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The quality of the Kukri jersey is awesome, I’m a hard core Waikato supporter here in NZ and have just ordered the 2025 NPC jersey to go with the other 4 in the Wardrobe🙄 On the odd occasion when I’m... See more

Rated 4 out of 5 stars

I recently ordered from Kukri and overall had a good experience. Their customer service team was helpful and quick to respond when I needed to update my email after losing access to my previous acco... See more

Rated 3 out of 5 stars

Delivery too slow. I have used this company for many years for Tops for Bowling Club. Many complaints re quality of material {particularly collars). I have built up a large stock because as new member... See more

Rated 3 out of 5 stars

I just received the shipment of shirts for my Lawn Bowling Club. The problem is that each shirt does not show who purchased it. It only shows the size. There was no list of purchasers in the box. This... See more


Company details

  1. Sportswear Shop
  2. Clothing supplier
  3. Bespoke Tailor

Written by the company

We are an international sportswear manufacturer supplying bespoke teamwear for over 100 sports. We have 8 offices around the world, from the Middle East to North America, with our global headquarters based in the UK.


Contact info

3.5

Average

TrustScore 3.5 out of 5

282 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 35% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.5

All reviews

(282)

60 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service received by Niamh

Great experience of ordering kit for my son & delivery as expected. Niamh dealt quickly & efficiently with my request to exchange one item. She went above & beyond to ensure that the process was simplified. First class service!

10 August 2023
Unprompted review
Rated 5 out of 5 stars

Quick & helpful response from Niamh!!

This is my first time using KukriSports. Niamh, my contact in the company, was quick to respond and in helping me with my order. Very pleasant & kind on the phone as well. I look forward to dealing with her in the processing of my order.

11 August 2023
Unprompted review
Rated 5 out of 5 stars

Excellent customer service from the…

Excellent customer service from the team at Kukri! Niamh goes above and beyond to ensure all orders are processed and delivered on time! Very understanding and adaptable when needed and always available on the end of the phone.

10 August 2023
Unprompted review
Rated 5 out of 5 stars

Amazing service from Niamh Cawood…

Amazing service from Niamh Cawood Sturdy

This is my first time using Kukri sports, and I was given Niamh's contact to help should I have any issues. She has been really helpful in getting my order placed and shipped quickly, and then when I had to do a return she was quick on responding to me with the process, and has been helpful throughout, especially as my son is going to a new school and I wanted to get all the kit in time for his start date. I wouldn't hesitate to use them again

21 July 2023
Unprompted review
Rated 5 out of 5 stars

Excellent product and great service

Niamh at Kukri has been brilliant in helping us get our shirts designed, printed and delivered. From start to finish she’s been great. This was our second order and we will absolutely be ordering our next batch from Kukri. Excellent quality product. Greet service. Thank you. @gaycitybowlers

7 July 2023
Unprompted review
Rated 1 out of 5 stars

Cheap fabric, awful sizing and really expensive - STAY AWAY

Not only did the dresses take over 5 weeks to arrive, well past expected arrival date. But the quality and fit of the dresses were well below average. They are refusing the give refunds, because we did not order sample sizes. The price that we paid for these dresses was extortionate compared to other providers, but we went with Kukri because of the branding and supposed quality.

The dresses shrunk after the first wash, they are incredibly short - the fabric is super thin and unflattering. Very very disappointing.

DO NOT buy from Kukri.

30 June 2023
Unprompted review
Kukri Sports logo

Reply from Kukri Sports

Thank you for leaving a review. We are sorry to hear that you are disappointed with your order. We would appreciate the opportunity to discuss this with you, and would be most grateful if you could please contact us at your earliest convenience. Please email the Customer Services Team at contact@kukrisports.com and we will gladly look into things for you.

Rated 5 out of 5 stars

Cricket Shirts

Cricket Shirts

We placed an order for personalised cricket shirts and they were fantastic! The kit software on the website was easy to use and accurate.

Cameron and Jake are a huge asset to Kukri for their hard work and patience.

Exactly what I was after.

7 May 2023
Unprompted review
Rated 5 out of 5 stars

My second order from Kukiri

My second order from Kukiri. Niamh's help was invaluable from onset of order to delivery. Her response to my emails was immediate and I would not hesitate to order again. The vests are brilliant and all the boys are really happy with them. Thank you Niamh x

6 February 2023
Unprompted review
Rated 5 out of 5 stars

I didn't have clue about getting…

I didn't have clue about getting Tracksuits for our school and after speaking to many people I came across Kukri and Niamh​ Sturdy who patiently explained all I need to know and set up our account. The great thing is it works for the parents as well as the school. The best thing is that our young dancers love them.

14 August 2022
Unprompted review
Rated 5 out of 5 stars

Great to work with

Great to work with, a super competent and knowledgeable team - thanks for the help making our minds up on our final decisions, Niamh!!

The kit looks great and we are very happy with the result along with the rest of the girls. High quality fabric, stitch, print and sewn logos!!

8 December 2022
Unprompted review
Rated 5 out of 5 stars

Hockey Shirt Order

Niamh was really helpful and responsive when sorting out our kit order for our hockey club. The shirt quality is great and the order arrived a few weeks early which was a bonus. Second year getting our shirts through Kukri and we are really happy with the service and quality.

24 November 2022
Unprompted review
Rated 5 out of 5 stars

Club Tracksuits

We are extremely happy with both of our clubs tracksuits - they are excellent quality and very good fitting especially for our younger gymnasts. Niamh has been very helpful getting our 2nd club tracksuit personalised and ready to order. Lead time is significant but you just need to be organised with orders.

31 January 2023
Unprompted review

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