After delivery, one of the lamps I’d ordered was damaged; it took less than 30 minutes to receive a reply from customer services, informing me that a new lamp had already been scheduled for delivery... See more
Company replied
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See what reviewers are saying
Le site (belge : lampen24.be) est uniquement en néerlandais et il n'est pas possible de faire livrer en Belgique un article choisi sur le site français (luminaire.fr) ou allemand (lampenwelt.de) Th... See more
Company replied
It's the third time I'm ordering from them, and I am very satisfied with the quick delivery, the lamps looks like on the photos and are as described. On top of it, you have a lot of choices on their w... See more
Company replied
Shipping was fast (faster than it took me to go and buy bulbs, which, in hindsight, it might have been smarter to buy with the lamp) and products arrived unharmed, working as intended. Note that the... See more
Company replied
Company details
Written by the company
Lampen24.be is de webwinkel voor alle soorten lampen en verlichting. Met onze verlichtingsideeën maken wij je omgeving niet alleen helderder, maar ook mooier! Wij bieden je een samengesteld en veelzijdig assortiment van meer dan 400 merken - lampen en verlichting voor elke smaak, elke behoefte en elk budget. Voor de perfecte lichtsfeer voor elke gelegenheid om je welzijn te verbeteren. Lampen24.be kan je professioneel deskundig advies verwachten, ook voor zakelijke klanten. Kies bovendien uit flexibele betaalmethoden van iDEAL tot achteraf betalen via factuur en profiteer je van een uitstekende leveringservaring.
50 dagen bedenktijd
Gratis retourneren binnen 50 dagen en geld-terug-garantie
Bij Lampen24.be bieden wij je een langere geld-terug-garantie. Dit betekent dat je de producten die je van ons hebt ontvangen binnen de 50 dagen zonder opgave van reden gratis aan ons kunt retourneren. Je hebt dus de volle 50 dagen bedenktijd om te zien of de bestelde lamp in je interieur past. Ben je niet tevreden gaat de retour eenvoudig en snel via ons online retourenportaal.
Contact info
Rabanusstraße 14-16, 36037, Fulda, Germany
- 02 - 588 1 488
- info@lampen24.be
- lampen24.be
4.2
Great
5k reviews
Asks customers to review
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Lampen24.be return policy is not fair
Lampen24.be return policy is not fair. To return a purchased object, one might have to pay more as the paid to buy it
21 October 2024
Unprompted review
Reply from Lampen24.be
thank you for your reply. I assume you overlooked something. Returning via our returnportal online is free of cost as long as you use our returnticket.
First and last time ordering from lampen24
It said that many of the light fixtures that i have ordered could be delivered in 2-4 working days. It has been almost 2 weeks and we have received nothing yet. Also GLS is doing an awful job in this delivery. The package has been going back and forth between Belgium and the Netherlands for few days now for different reasons. If they are true in thier communication, the packge make it to our town but they failed to deliver it because they cannot find the address. While i understand this could happen, i think they could have called us to sort it out on the spot. This is our first and last time ordering from lampen24.
11 October 2024
Reply from Lampen24.be
Thank you for your evaluation. I see that you ordered an item which was nog in stock and this item had a deliverytime of 11-16 workingdays. This is the reason why your order could not be send straight after ordering. I have no idea why GLS is forwarding your order to the Netherlands.Please contact our customerservice with you complete address as GLS is mentioning that the address is incomplete. As soon as we have all your information we will contact GLS and tell them to deliver at the checked address.
Reply from Lampen24.be
Dank voor uw mooie waardering
Reply from Lampen24.be
Dank voor uw evaluatie.
Reply from Lampen24.be
Dank voor uw mooie waardering.
Reply from Lampen24.be
Dank voor uw mooie waardering.
Reply from Lampen24.be
Thank you for your review
Useless instruction manual
Useless instruction manual, no text at all, alternative handling instructions with no explanation as to which one applies. “ IKEA-type” manual that is useless. Very happy with the design of the exterior lights, and quality seems ok.
27 May 2024
Reply from Lampen24.be
Thank you for your evaluation. Unfortunately is the manual something the manufacturer produce. We will forward your complaint to the manufacturer.
Better price than on the original…
Better price than on the original producer's website, however there was a small mark on the lamp. Price-wise I'm still content but one star less accordingly. Quick delivery and overall happy.
6 June 2024
Reply from Lampen24.be
Dank voor uw review
Reply from Lampen24.be
Dank voor uw mooie waardering.
Reply from Lampen24.be
DAnk voor uw mooie review
Super service na defekt aan armatuur in…
Super service na defekt aan armatuur in garantie. TOP
21 May 2024
Reply from Lampen24.be
DAnk voor uw mooie waardering
Fast received
Received in good packed, qualified and in a good condition. I will buy again!
23 April 2024
Reply from Lampen24.be
Dank voor uw mooie waardering.
zeer tevreden.
Snel geleverd en kwalitatief product. I had been looking for a certain model of lamps in our local Brico, but On this website I've found a larger selection in aluminum
14 March 2024
Reply from Lampen24.be
Dank voor uw mooie evaluatie.
Reply from Lampen24.be
Thank you for your revieuw. We have contacted the courier for you and requested a quick and smooth delivery. My apologies for the inconvencience occurred.
The item perfectly matched the image…
The item perfectly matched the image and description. Additionally, the delivery was punctual. 🚚👍
4 March 2024
Reply from Lampen24.be
Dank voor uw mooie evaluatie.
Reply from Lampen24.be
Dank voor uw evaluatie.
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