Landlord Certificates Ltd Reviews 

Reliability & Trustworthiness

Fast and efficient! Thank you John.

Arrived on time
Kept me in the loop
Very polite
Received certificate in time

Arshad has being doing gas safety certificates for 3 of my properties for the past 3 years. He points out any issue and is constantly professional. I advise his skills to all. Marco

Darren conducts the GSCs at my Medway property, with efficiency, every year. It’s easy to book online with Landlord Certificates Ltd, paperwork is always completed in a timely manner and you get the certs uploaded to an easy-to-use portal. It’s one headache of being a landlord that’s eased greatly thanks to Landlords Certificates Ltd. Keep up the great work. Highly recommend to others.

Sufian recently completed a gas inspection for my property at Gazelle House, and I couldn't be happier with the service. He was punctual, thoroughly professional, and made the whole process quick and hassle-free. It's clear he takes great pride in his work. Highly recommended—thanks again, Sufian!

Arshad arrived early (having let me know well in advance) was very polite and courteous (took his shoes off without being asked) and clearly explained everything he needed to do. Got job done quickly and efficiently - will definitely be calling him again in future

Very easy to book, job done in days kept the tenant informed and engineer polite and on time.

Well done

Excellent service from Saqib Ali, who carried out our Gas safety certification. Highly recommended!

Have used these for a few years. Always had a good experience. Last time it was Sufian who did a Gas Cert, very amenably and easy to deal with.

Professional service and affordable rate. We are very happy, will definitely recommend.

Came on time good communication great service

I have never had an issue with the inspections and the technicians are always professional. The admin staff however are another story. There is one girl who speaks so quietly that you cannot catch her name (probably intentionally) and is utterly unwilling to do anything to help at all. I have had an issue getting my gas safe certificate signed off and while Joselle was very helpful, this other girl will not lift a finger to try to resolve anything. I am beyond frustrated and concerned as there is a deadline to getting this sorted which she was utterly ambivalent about. Probably the worst 'customer service' person I have ever spoken to.

The short answer is don't use this company. I recently organised a gas certificate with this company and it was reorganised 3 times . When an engineer finally came he completed the gas inspection and the boiler service in about 25 mins. He was unable to alter the pressure on the boiler as the key was missing. All of the previous inspections going back 6 years have been completed without it as most plumbers routinely carry a selection of compatible keys. The engineer said he would go to the shop and get one and would return in approximately 10 mins. He left and didn't return. The company phoned me to tell me that he would not be returning as he was frightened of me!. This I later discovered was a lie. The company said they would send their usual plumber to rectify this who did have the appropriate equipment to adjust the pressure. This appointment was again rearranged by them 3 more times and when the engineer did turn up it was the same guy who came the first time and he didn't have a key!!!! He also confirmed that the company has advised him not to buy the key. Never will I use this company again for any of my properties.

Very professional service - job done!

I just want to thank Darren from Landlord Certificates for doing a first class job with the gas safety inspection and boiler service. The entire process from start to finish was smooth was stress-free.
He was punctual, professional and above all, provided me with the peace of mind that my property was fully compliant.
I would be delighted to recommend him to other customer. Five stars.

Well informed, on time and smooth process.

I recently used Landlords Certificate Ltd for a Landlord Gas Safety Certificate and had a great experience. Although there was initially a miscommunication regarding the appointment time slot, it was picked up quickly, and a new time frame was arranged for later the same day.
The communication and customer service from Jada and Andrew were excellent throughout. They kept me informed, resolved the issue promptly, and made the whole process straightforward.
A special thank you to Jada for taking the time to follow up after the appointment to make sure everything had gone smoothly. That extra level of customer care was really appreciated. I would happily recommend Landlords Certificate Ltd for their professional and responsive service.

Naeem was very well mannered and friendly. He really knew what he was doing and did a fantastic job!

Thank you for a stress free appointment. The engineer turned up on time and carried out successfully the checks. Professional and polite. Recommended this company