Landlord Certificates Ltd Reviews 

3,653
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 753 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the professional and efficient service provided by the staff, who are often described as polite, punctual, and knowledgeable. Many people highlight the excellent customer service and quick response times, appreciating clear communication and the smooth process from booking to certificate delivery. However, some customers also noted issues with the booking process, experiencing last-minute cancellations, multiple reschedules, or missed appointments. A few other people also felt that engineers sometimes had problems with parking or did not return as promised, and there were occasional concerns about delays in receiving certificates.

What people talk about most

Service

Reviewers mention positive feedback about service, highlighting that engineers are often punctual, efficient,... See more

Staff

Reviewers highlight positive aspects of staff, consistently praising engineers for their punctuality,... See more

Booking process

Consumers find the booking process to be ambiguous, with many reviewers reporting it as easy, efficient, and... See more

Customer service

People report positive experiences with customer service, highlighting excellent communication,... See more

Response time

Customers consistently note positive experiences with response times, praising good communication and the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Arshad arrived early (having let me know well in advance) was very polite and courteous (took his shoes off without being asked) and clearly explained everything he needed to do. Got job done quickly... See more

Rated 5 out of 5 stars

I have known Darren for a while now as he carries out gas safety certification and PAT testing at my properties. He always keeps me informed and goes above and beyond in his work. I always seek him ou... See more

Rated 5 out of 5 stars

Saqib attended my property to carry out a gas inspection and was extremely pleased with the work carried out. He was punctual, efficient and knowledgeable. The service received means I will be using t... See more

Rated 5 out of 5 stars

Chap was asked to go to flat 60 to do the certificate while doing the other one and he did the rational thing and got it done at the same time. Communication was good.


Company details

  1. Property Maintenance
  2. Electrical engineer
  3. Electrical installation service
  4. Gas company
  5. Gas engineer

Written by the company

Landlord Certificates Ltd provides the Buy to Let Landlord access to qualified, competent Gas Safety and Electrical engineers to carry out inspections on their property. We issue a wide range of safety certificates for landlords to meet legal requirements prior to letting. We cover all of London and M25 areas. All our prices are FIXED and include VAT - no hidden costs.

Landlord Certificates

Written by the company

Boiler Service and Gas Certificate (1 or 2 appliances) only £75 inc VAT
Save over 60% Limited Bookings

Contact info

4.8

Excellent

TrustScore 5 out of 5

4k reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 94% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(3,653)

703 reviews in the last 12 months

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Rated 5 out of 5 stars

Great service both from admin staff and from the engineer

Booking and changing an appointment as was needed was very easy to do and the admin staff is very responsive.

The engineer who did my boiler check and Gas Safety Certificate, Gokulan K, is very friendly, accommodating and professional, and a big reason why I decided to book my annual check again with Landlord Certificates

3 July 2026
Unprompted review
Rated 5 out of 5 stars

Darren Coyle

Darren Coyle, the Gas inspector has visited our home for annual gas certification over last few years and we have found him to be very professional and considerate.
He has always kept his timely appointments and we have always received our gas certificates on time.

7 July 2026
Unprompted review
Rated 5 out of 5 stars

Darren Coyle Recommendation

My property has been serviced by Darren Coyle for a couple of years. He is always professional , on time and does a thorough job. Would highly recommend him.

3 July 2025
Unprompted review
Rated 5 out of 5 stars

Boiler service and certification

Sufian was courteous, genuine, honest and focused on getting the job done. No fuss and and hassle. The job was reasonably priced. The company seem to offer the client a genuine value for money service which is rare to find these days.

25 June 2026
Unprompted review
Rated 5 out of 5 stars

Great, efficient service

Great, easy to use booking and have used this company for a number of years for my rental properties for gas inspections and servicing. Sufian has carried out the inspection of my property for the past 2 years, easy to deal with, good communication and efficient service. Would highly recommend

26 June 2026
Unprompted review
Rated 4 out of 5 stars

Initial hiccup over the appointment no…

Initial hiccup over the appointment no one turned up, but the office were helpful amd rearranged another visit asap. The electrician was professional and did a good job. Good value for money. Things do go wrong but I believe its always worth giving them a chance to rectify the mistake. I have used them in the past and they have been reliable.

1 June 2026
Unprompted review
Rated 5 out of 5 stars

Engineer Malhaz

Engineer Malhaz, was on time and kept me informed of arrival times. He was very respectful and done the checks professionally without causing any disruption.

29 May 2026
Unprompted review

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