My earrings are absolutely beautiful and were delivered in super quick time. I really hesitated about buying ( and spending a good amount of money) on an online seller but my fears eye definitely unfo... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Latelita makes absolutely gorgeous jewelry. I am very pleased with their overall selection, availability and craftsmanship. The quality is impeccable. The packaging is lovely and makes excellent stora... See more
Good service and delivery, and a professional overall experience. Unfortunately, this was let down by the marketing approach. Once they had my contact details, I was bombarded with marketing emai... See more
I had reason to contact customer services regarding a problem with the necklace I had received. The service I received (from Jenny) was excellent. She was extremely efficient and the matter was quic... See more
Company replied
Company details
About Latelita
Written by the company
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CONTACT US
Welcome to our profile page
Latelita is a British designed, atelier jewellery brand.
Our designers are on a constant quest to find the perfect blend of Eastern influences with contemporary British design to create unique atelier jewellery which is made to last.
Created in 2012, Latelita has rapidly grown into a widely recognised brand at the pulse of fashion & style.
Inspired by our heritage and our individual taste of fashion, our truly autobiographical collections incorporate ancient motifs and carefully sourced semi-precious natural stones with exceptional colour and character.
Working with the finest artisans & gem cutters gives us the unique edge of being able to conceptualize, design and handcraft; iconic pieces from within our atelier.
Whether seeking to make a statement with our conversation pieces, or to find the perfect gift look no further than Latelita London.
Without further ado, we would like to virtually welcome you to the world of Latelita. From our design integrity, to our online atelier and our 5-star rated customer service, we have made no compromises.
We sincerely hope that you will keep coming back to our store to discover more of the fabulousness that will be waiting for you.
Latelita is a registered trade mark under IPO and is owned by Alf Trading general partnership which is VAT registered under 173390111 with HMRC.
Contact info
2A Lennox Mansions, Clarence Parade, PO5 2HZ, Southsea, United Kingdom
- 07883 319155
- help@latelita.com
- latelita.com
4.7
Excellent
1k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 2 weeks
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First time buyer
Excellent quality great customer service information sent from purchase to delivery beautiful presentation total satisfaction. Will recommend to all my family and friends
13 August 2025
Unprompted review
Reply from Latelita
Dear Dean,
Thank you so much for your wonderful feedback. We’re delighted to hear you’re happy with the quality, service, and presentation. Your recommendation means a lot to us!
Kind regards,
Stephen
Latelita Customer Care
Company is great had lots of different…
Company is great had lots of different bits of jewellery from them
Very disappointed this time necklace and bracelet amethyst is so tiny nothing like picture
13 August 2025
Unprompted review
Reply from Latelita
Dear Gaynor,
Thank you for being such a loyal customer and for sharing your feedback. We’re truly sorry to hear the amethyst necklace and bracelet felt smaller than expected and not as pictured. We do try to provide as much product information and photography as possible to help customers make their choice, but we’ll review this again to see where we can improve.
Kind regards,
Stephen
Latelita Customer Care
Reply from Latelita
Dear Customer,
Thank you for your lovely feedback! We’re so pleased to hear you find the earrings absolutely stunning – we hope you enjoy wearing them.
Kind regards,
Stephen
Latelita Customer Care
Always satisfied...
Any issues are always handled very speedily and to the complete satisfaction of the customer. I have been a customer for many years. The products are not only exotic but perfectly crafted.
6 August 2025
Unprompted review
Reply from Latelita
Dear Customer
Thank you so much for your kind words and for being such a loyal customer over the years. We’re delighted to know you value both our service and our craftsmanship – it truly means a lot to us.
Kind regards,
Stephen
Latelita Customer Care
Really beautiful earrings
Really beautiful earrings. Highly recommend they were simply stunning.
11 July 2025
Reply from Latelita
Dear Claire,
Thank you for your lovely review. We’re so pleased to hear you found the earrings beautiful and stunning – your recommendation means the world to us.
Kind regards,
Stephen
Latelita Customer Care
This is the second time I’ve ordered…
This is the second time I’ve ordered from Latelita and the pieces are just beautiful, very high quality in lovely luxury packaging, I’ve bought for myself from them and for close family and friends, I definitely wouldn’t hesitate to recommend them
1 August 2025
Unprompted review
Reply from Latelita
Dear Alice,
Thank you for your wonderful feedback and for choosing us again. We’re delighted you love the quality and packaging of your pieces, and it’s lovely to know you’ve shared them with family and friends too. Your recommendation means so much to us.
Kind regards,
Stephen
Latelita Customer Care
Reply from Latelita
Dear Cristina,
Thank you for your kind review – we’re so pleased you think your Latelita piece is marvellous!
Kind regards,
Stephen
Latelita Customer Care
It was a great experience.
It was a great experience.
I loved their products and I wore the necklace et the bracelet as a bride. Great quality.
When I had to refund some articles, the customer service was very kind and helpful.
I will buy another items in the future.
Thank you for everything.
6 July 2025
Unprompted review
Reply from Latelita
Dear Andreea,
Thank you so much for sharing your experience. We’re honoured you chose to wear our jewellery on your wedding day and delighted you loved the quality.
It’s also lovely to hear our customer service team could help you smoothly with your return. We look forward to welcoming you back whenever you’re ready for your next piece.
Wishing you all the best,
Stephen
Latelita Customer Care
Wonderful jewelry
Wonderful jewelry. Fast delivery. I'm just excited. Thanks 😊
29 July 2025
Unprompted review
Reply from Latelita
Dear Svetlana
Thank you so much for your kind words! We’re thrilled to hear you love the jewellery and that your order arrived quickly. Your excitement has made our day!
We hope you enjoy wearing your new pieces and look forward to seeing you again soon.
Warmest wishes,
The Latelita Team
Absolutely lovely earrings- stunning…
Absolutely lovely earrings- stunning quality and delivered quickly - packaging is lovely too if you are buying a present
28 July 2025
Unprompted review
Reply from Latelita
Hi Caroline,
Thank you for such a kind review! We're so pleased you loved the earrings and noticed the little details — from the quality to the packaging. It's great to hear they arrived quickly too.
Hope they make the perfect gift (even if it's a gift to yourself!).
Best wishes,
The Latelita Team
Reply from Latelita
Hi Edi,
Thank you so much for your kind words! We're really glad you were happy with the service. If there's ever anything else we can help with, just let us know.
Warm wishes,
The Latelita Team 💫
Very pretty and well made earrings but…
Very pretty and well made earrings but I feel that they are expensive for simulated stones.
Next time I might purchase something it would have been part of a sale promo.
27 June 2025
Unprompted review
Reply from Latelita
Hi Susan,
Thank you for your honest feedback – we really appreciate it. We're so pleased to hear you found the earrings pretty and well made.
We do understand your thoughts on pricing. While we use simulated stones in some designs to keep them accessible, we still focus on quality craftsmanship and thoughtful detailing in every piece. We always aim to strike a balance between design, materials, and affordability, especially as an independent brand.
We regularly run promotions and sales, so we hope you'll keep an eye out next time — we'd love to welcome you back!
Warm regards,
The Latelita Team ✨
Beautiful Jewellery
27 June 2025
Unprompted review
Reply from Latelita
Hi Leontinia,
Thank you for your lovely feedback! We're so happy to hear you’re enjoying your jewellery.
Wishing you many sparkly moments,
The Latelita Team ✨
Great service and great jewellery of…
Great service and great jewellery of immense quality. Will definitely order again.
20 December 2024
Unprompted review
Reply from Latelita
Hi Lauryn,
Thank you so much for the wonderful review! We're thrilled to hear you loved both the service and the jewellery. Can’t wait to welcome you back for your next order!
Best wishes,
The Latelita Team 💖
I've absolutely fallen in love with…
I've absolutely fallen in love with Latelita – a true gem among independent jewellery brands. Their pieces strike the perfect balance between elegance and everyday wearability. Whether I'm dressing for a casual day out or layering staple pieces for a more polished look, Latelita never disappoints.
What really sets them apart is the quality. Every item feels thoughtfully crafted, with beautiful attention to detail that rivals high-end brands. Their collections are versatile and timeless, making it easy to build a curated jewellery wardrobe that works from day to night.
It's refreshing to support an independent company that puts so much care into their designs. If you're looking for jewellery that's unique, stylish, and made to last, I can't recommend Latelita enough.
12 May 2025
Unprompted review
Reply from Latelita
Hi Sema,
Wow – thank you for such a heartfelt and beautifully written review! We're genuinely touched by your kind words and thrilled that Latelita has become part of your everyday style.
It means the world to us to hear that our pieces are bringing you joy and that the quality and detail shine through. We’re so grateful for your support and can’t wait to share more jewellery you'll love.
With warmest thanks,
The Latelita Team ✨💛
Reply from Latelita
Hi Christoph,
Thanks for your feedback, and we're sorry to hear you felt this way.
Just to clarify — we only send promotional emails to customers who’ve subscribed, and you can opt out at any time using the unsubscribe link at the bottom of any email.
As for pricing, all our costs are clearly listed on our website, including shipping and any optional extras. We aim to be as transparent as possible so there are no surprises at checkout.
If there’s anything we can do to help or clarify further, we’re here for you.
Kind regards,
The Latelita Team
I loved my necklace called Maria
I loved my necklace . It is beautiful and packaged with love . Thank you
6 June 2025
Unprompted review
Reply from Latelita
Dear Fernanda
Thank you so much for your lovely review! We’re thrilled to hear you loved your necklace and appreciated the packaging – we always try to add a little extra love to every order. We hope you enjoy wearing it and look forward to welcoming you back again soon.
Warmest wishes,
The Latelita Team ✨
Beautifully made jewellery from a company run with love and strong ethics
Love love love this company. All my pieces so far are elegant and understated. I can wear them anytime with anything ...but I can't wait for the next big 'do' so I can buy one of their statement pieces. Beautifully made jewellery from a company run with love and strong ethics.
4 June 2025
Unprompted review
Reply from Latelita
Hi Jane
Wow—what a wonderful review to receive! Thank you for your kind words and continued support. We're so happy to hear that you love your pieces and appreciate the care and ethics behind what we do. We can’t wait to help you find the perfect showstopper for your next big event!
With heartfelt thanks,
The Latelita Team ✨
Great choice of beautiful Jewellery
I have ordered from Latelita a few times now. The website is easy to navigate and ordering is simple. There is a wide range of jewellery on offer making choosing a bit tricky!! Each time I have ordered it has arrived promptly and in the most beautiful packaging. The Jewellery is great quality and I would definitely recommend Latelita especially if you are looking for something a bit unique.
23 May 2025
Unprompted review
Reply from Latelita
Dear Victoria,
Thank you so much for your kind words and for being a loyal customer! We’re delighted to hear you’ve enjoyed both the experience and the jewellery. We know choosing can be tricky with so many treasures, but we’re always here if you need help deciding! Your support means the world to us.
Warm wishes,
The Latelita Team ✨
My new jewel online shop !
I bought a necklace for my niece's birthday on Latelita website, and everything went perfectly well ! Aside from a large choice, the quality of the necklace is very high, the packaging perfect for a gift, and the delivery on time.
I definitly recommend Latelita.
27 May 2025
Unprompted review
Reply from Latelita
Dear Julien,
Thank you so much for your lovely review! We’re so glad to hear your niece loved her necklace and that everything—from the quality to the packaging—met your expectations. It means a lot to be your new go-to jewellery shop, and we can’t wait to welcome you back again soon.
Best wishes,
The Latelita Team ✨
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