Very good experience with Libby from Leaders today. Met me promptly at the address. Even when the current tenant forgot about the appointment Libby managed to arrange a viewing at the address. She was... See more
Location
Switch location29 North Street, CM23 2LD Bishops Stortford, GB
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See what reviewers are saying
From the moment we spoke to meeting, Phoebe was outstanding. She went above and beyond, with a great understanding of what we were looking for. No question was too much and she was very knowledgea... See more
I have had multiple viewing with Phoebe and she is an excellent example of what an agent should be. She’s kind, helpful, knowledgeable and always gets back to me as soon as she can. Absolutely amazing... See more
Dear Libby, thanks a lot for taking your time to show me a property in Bishop's Stotford on the 16th of October. Very kind, welcoming and helpful agent. Thanks a lot!
Company details
About Leaders - Bishops Stortford
Written by the company
Leaders is one of the UK's largest and most successful estate agents, specialising in sales, lettings, and property investment. The company was founded in Brighton in 1983 by Neville Lee OBE, the co-founder of the Association of Residential Letting Agents.
Whether working with a landlord, tenant, buyer, or seller, we are passionate about achieving the best outcome for our customers. We aren’t afraid to question the status quo in order to make innovative changes that will directly benefit them!
We value long lasting relationships, and we’re committed to always delivering a professional service with honesty and respect. Our partners include Mortgage Scout and Bode Insurance, and we collaborate with them daily to ensure Leaders customers can get everything they need under one roof.
For all formal complaints, please email customerservice@leaders.co.uk with your full name, the name of the branch you dealt with and the property address.
Your local property experts
Written by the company
- Whether you are looking to sell or let your home, our teams are on hand to help.
Contact info
29 North Street, CM23 2LD, Bishops Stortford, United Kingdom
4.7
Excellent
82 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 95% of negative reviews
Typically replies within 1 week
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Awful
Would not allow me to apply for any property as I was bankrupt 2 and a half years ago. What chance do people with non perfect credit have of finding somewhere to live when companies like this discriminate. Bishop Stortford office very judgmental and uninterested in helping me the second they found out I was bankrupt a while ago, despite now being discharged and no debt. They could not get off the phone quick enough. I have references and a guarantor, still won’t help. Very poor service in an already bleak situation. Thanks for nothing.
6 July 2023
Unprompted review
Reply from Leaders - Bishops Stortford
Dear Andrew,
We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. Thank you for notifying us and we are sorry we did not meet your expectation in this instance.
Kind regards, Customer Care Team
Great service and staff
We have been searching for a flat recently and I can’t thank Thomas enough for the time he has taken to show us round all properties we enquired about and ensuring any questions we had were answered. Top guy, top service and would definitely recommend these guys if your looking to rent
1 May 2023
Unprompted review
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