Leaf Envy Reviews 334

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 73 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting that plants arrive healthy, vibrant, and often exceed expectations in size and appearance. The delivery service is frequently highlighted for its speed and efficiency, with many appreciating the careful packaging that ensures items arrive in perfect condition, often looking better than those from other retailers. Reviewers also commend the professional and helpful customer service, which promptly addresses issues and assists with order modifications, contributing to an overall positive purchasing experience. However, some customers reported issues with plants arriving damaged or not matching the online description, occasionally due to poor packaging or courier handling. There were also instances of late deliveries or plants being delivered earlier than requested, and a few reviewers mentioned receiving root-bound plants that required immediate repotting.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, with many praising the healthy and vibrant condition... See more

Quality

People report positive experiences with quality, consistently praising the excellent condition and health of... See more

Delivery service

Customers had positive experiences with delivery service, frequently praising the fast delivery times and the... See more

Order

Consumers find the ordering process to be positive, with many describing it as easy, simple, and quick.... See more

Service

Clients share positive opinions on service, consistently highlighting its professionalism and promptness.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Nearly all my planties over the years, and a number of my friends' gifted ones have come from Leafy Envy. I appreciate the clear and informative website too having started with next to no knowl... See more

Rated 5 out of 5 stars

I recently ordered three plants from Leaf Envy, and I couldn’t be happier! All of them arrived quickly, beautifully packaged, and in perfect condition — honestly healthier than any I’ve ever bought fr... See more

Rated 5 out of 5 stars

Absolutely fantastic company and beautiful plants, stunning and healthy. I made a mistake with my order and the team helped me in an instant with professionalism and courtesy. Can't rate them enough a... See more

Rated 5 out of 5 stars

Very impressed with product, delivery time and packaging. My new Fiddle Leaf Fig plant arrived looking really well. A little confusing with the cross-branding (they’ve just merged with Beards & Daisi... See more


Company details

  1. Events & Entertainment

Written by the company

We are the destination for plant collectors, plant stylists & plant enthusiasts. Our premium quality products are created for the interior-design obsessed. We help you go from plant newbie to plant fanatic. We are designed to transform lives through nature. Indoor plants, pots & accessories delivered nationwide.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

334 reviews

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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 5 out of 5 stars

Lovely little palour palm

Lovely little palour palm. Rosie from customer service was very helpful. After mix up at start she refunded my postage and received plant in 2 days. Thank you

12 September 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic

Plant came very carefully packaged so no damage was done, in very good health and looks beautiful

12 September 2025
Unprompted review
Rated 5 out of 5 stars

CHANGE OF BILLING ADDRESS

Many thanks to Rosie who altered the billing address for me after i had made a mistake when i first made the order.Good value for the price of the lily plant & as was delivery cost well done Leaf Envy i will certainly use company Leaf Envy again in the future!!!!

12 September 2025
Unprompted review
Rated 5 out of 5 stars

Great plant

Great plant, good value. First plant arived with a few damaged leaves, due to the courier, a third party. Leaf Envy sent a replacement out immediately Great customer service. Thank you.

10 September 2025
Unprompted review
Rated 4 out of 5 stars

Amazing quality of plants only thing…

Amazing quality of plants only thing was one of my plants was really root bound and if they plant them up before they ship them out like they say they do I don’t understand why they wouldn’t put it in a decent size plant pot so I wouldn’t have to repot it right after it being delivered to me

22 August 2025
Unprompted review
Rated 5 out of 5 stars

The plant was for my son

The plant was for my son, he chose it, but I put down the address wrong, so i emailed you, you promptly got back to me to change it, which I did, and you changed for me, I amazing service thank you…

24 August 2025
Unprompted review
Rated 5 out of 5 stars

3 plants were good

Ordered 3 plants which came well package. A large cactus, a medium monstera and another small plant which was on offer. Mild bit of soil spillage in transit but otherwise items received well and appear to be healthy plants.

23 August 2025
Unprompted review
Rated 5 out of 5 stars

Love my new monstera plant 🪴

Love my new monstera plant 🪴 came well packaged and in great condition! I also ordered 2 more plants and I’m very happy overall. Will definitely be ordering more.
10/10 fast delivery and you can pick a day to be delivered!! 👌

13 August 2025
Unprompted review
Rated 5 out of 5 stars

Beautiful healthy palm plant

The palm plant arrived in good time and was well packaged.
It was very healthy and size as described.
Was a very competitive price compared to same plant on different sites

15 August 2025
Unprompted review

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