Lease Car  Reviews 

6,720
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 708 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being helpful, informative, and professional, guiding them smoothly through the process. Many highlight the excellent service, noting its efficiency and ease from initial inquiry to vehicle delivery. Reviewers particularly appreciate the quick responses and the overall stress-free experience provided by the team. However, some customers also noted issues with delivery delays and being left without a car. These instances included cars not being delivered as scheduled or taking longer than initially promised, sometimes due to incorrect stock information.

What people talk about most

Staff

Reviewers mention positive feedback about staff, consistently praising their helpfulness, friendliness, and... See more

Service

Consumers find service to be positive, with many reviewers describing it as excellent, professional, and... See more

Customer service

People report positive experiences with customer service, consistently highlighting the helpfulness,... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting the ease and stress-free... See more

User experience

Users describe positive interactions with the user experience, often highlighting how easy, smooth, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Easy communication - prompt replies to questions. Collection of current car and delivery of new vehicle arranged on the same day, which was very helpful. Car delivered with petrol on empty! I t... See more

Rated 5 out of 5 stars

From the first contact their agent,Jim Dean, was personable and helpful. He was honest about delivery lead-ins on some models. He explained options clearly and helped me secure a great deal for a Hyu... See more

Rated 5 out of 5 stars

First time leasing and it's been a pleasure dealing with lease car, particularly Jonathon who has walked me through from the start, every part explained clearly including costs etc. Now taken delivery... See more

Rated 5 out of 5 stars

This is the third time I have leased a car through this company. On this occasion Ed Rose was my go to operator. He kept me fully informed of the progress of my application and if I had a query he... See more


Company details

  1. #3 of 25 best companies in Car rental company
  2. #4 of 36 best companies in Car rental service
  3. #4 of 36 best companies in Leasing service

Written by the company

LeaseCar is one of the oldest, most trusted online car leasing companies in the UK, Established in 1998, we have been supplying vehicles for 27 years. We feel that we know what is important to our customers, priding ourselves on the service we offer. As an organisation we have the ability to pre-compare deals, selecting the best available, so that you don’t have to waste time shopping around.


Contact info

4.9

Excellent

TrustScore 5 out of 5

7k reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 60% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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4.9

All reviews

(6,720)

695 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Just received our 4th car through…

Just received our 4th car through leasecar, and wouldn't deal with anyone else. Always patient and curtious and our contact Katy Barber Godwin, kept us up to date, step by step throughout the process, and made sure we got the car we wanted at the right budget each time.
See you again in 4yrs time Katy!

23 April 2026
Rated 5 out of 5 stars

Very professional

Excellent service and very competitive,Stephen made the process extremely easy, would definitely use them again for my next lease. Thanks.

23 April 2026
Unprompted review
Rated 5 out of 5 stars

Competitive pricing and excellent…

Competitive pricing and excellent service in my contract hire of a Vauxhall Corsa.Richard was extreemely helpful from start to finish and was there to help even after I had signed up everything unlike so many other businesses these days that loose interest once they have your money.The car arrived earlier than expected.Will use again.

23 April 2026
Rated 5 out of 5 stars

Excellent service regarding CV26VNJ

The assistance provided by Katy Barber Godwin made the delivery of my new vehicle and the collection of my previous car go very well.
Choosing a new car and arrangements for finance were made very easy.
The delivery driver rang before and was polite and helpful. The collection driver was also very good.
The customer service and assistance provided was all very professional.
Thank you.

23 April 2026
Rated 5 out of 5 stars

Great experience from Steve from start…

Great experience from Steve from start to finish. Every question and query I had was answered promptly and he was always friendly on the phone. Very professional and helped me to navigate through the whole process. Would definitely recommend

21 April 2026
Unprompted review
Rated 5 out of 5 stars

leasecar.uk second to none!

I dealt with Mat Machin from the initial quote through to the delivery. Mat was always on hand for any queries I had and was extremely polite and professional and made the process easy in my decision to use leasecar.uk 10/10 guys!

Pete Barber

21 April 2026
Rated 5 out of 5 stars

leasecar.uk

Have used leasecar.uk for all my car leases. The cars available and costs are clear and upfront and the process from collection and delivery always efficient

14 April 2026
Rated 5 out of 5 stars

New lease car for work

So far so good!
Highly communicative and nice to be able to talk to real humans and have the same sales person all the way through the process. Will use again!

20 April 2026
Rated 5 out of 5 stars

Outstanding service and could not be beaten!

Nicola Wilby dealt with my car lease for the Tiggo 8 summit Phev,she answered all my queries via email and was honest (and I sent alot!). I also visited local car garages and contacted other lease companies to check the best deals, but it soon came to light that no other company could beat the price I was getting with leasecar.uk! I even had another company tell me it was too good to be true and to stay away!?
Well they were wrong, it wasn't too good to be true...and within 7 working days I had signed the contract and my car was delivered to my door step, as expected! I am extremely satisfied with the service. Thank you!!

20 April 2026
Rated 5 out of 5 stars

Very professional

Sarah Roberts was very professional and helpful throughout the process. Always on hand and responding straight away to any queries.

16 April 2026
Rated 5 out of 5 stars

From receiving the quote through to…

From receiving the quote through to answering follow up questions Sarah Roberts made the process slick and efficient. The delivery team were superb in scheduling the date and making it happen. So good to be able to get straight through to a human to discuss the finer details. Highly recommend and thoroughly first class customer experience.

16 April 2026

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