Lease Car Direct Reviews 

196
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 55 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service and the helpful, professional staff who go above and beyond to ensure a smooth process. Many people highlight the outstanding customer service, noting that team members are proactive, efficient, and always available to assist with questions, making the entire experience easy and stress-free. Reviewers frequently mention the clear and responsive communication, with staff keeping them informed and updated throughout the leasing journey. The delivery service is often described as efficient, with many customers receiving their vehicles quickly and exactly as promised, contributing to a seamless and hassle-free user experience.

What people talk about most

Service

Clients share positive opinions on service, with many reviewers consistently praising the professional,... See more

Staff

Users describe positive interactions with staff, consistently highlighting their professionalism,... See more

Customer service

Reviewers highlight positive aspects of customer service, with many expressing satisfaction and recommending... See more

User experience

Consumers find the overall user experience to be overwhelmingly positive, describing it as fantastic,... See more

Delivery service

Customers consistently note positive experiences with delivery service, often highlighting the speed and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Had a great experience from start to finish - Atul was always available for any questions I had and kept me updated throughout. Even received a call from Harj tonight to confirm the car was delivered... See more

Rated 5 out of 5 stars

I recently leased a car through Lease Car Direct, and I couldn’t be happier with the service. Harj was fantastic throughout, professional, proactive and genuinely went above and beyond to get eve... See more

Rated 5 out of 5 stars

This was our first time of leasing a car. The experience has been easy due to the excellent customer service from Harj. His availability to contact by phone, messages and email was excellent and... See more

Rated 5 out of 5 stars

Shout out to harj for getting my merc to me asap after being let down by another company…..always kept me informed and helped me when I struggled to fill a few things Defo worth leasing with leaseca... See more


Company details

  1. Leasing service

Written by the company

Our aim is to provide our customers with the best offers on the latest car models, enabling you to own a new car for less. The process of order to delivery is quick, easy and hassle-free.


Contact info

4.9

Excellent

TrustScore 5 out of 5

196 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(196)

54 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent customer service

Harj was really helpful when leasing our car. He helped my daughter choose which one she wanted. He was giving excellent customer service and you can ask anything to Harj. He will give a fast and accurate answer. I would recommend anyone to go to lease car direct as the deals are also very good.

14 November 2025
Unprompted review
Rated 5 out of 5 stars

Leasing Cupra Leon

Harj has been very helpful when purchasing my first car and he even was very patient with me and my questions (when some may of been silly questions). His customer service was excellent and I would recommend anyone to come to lease car direct when thinking of leasing a car as they will give you a 10/10 service.

11 November 2025
Unprompted review
Rated 5 out of 5 stars

I recently leased a car through Lease…

I recently leased a car through Lease Car Direct, and I couldn’t be happier with the service.

Harj was fantastic throughout, professional, proactive and genuinely went above and beyond to get everything sorted for me.

I’m really happy with the car and grateful for Harj’s help in making sure it all came together smoothly. I’d definitely recommend Lease Car Direct and will be using them again.

16 October 2025
Unprompted review
Rated 5 out of 5 stars

Had a great experience leasing my new…

Had a great experience leasing my new Audi with Lease Car Direct. Atul was brilliant from start to finish- professional, friendly and always quick to respond. He made the process smooth and got me a great deal on my car.

17 October 2025
Unprompted review
Rated 5 out of 5 stars

Had a great experience

Had a great experience, nothing is too much trouble for these guys. I sent several queries and they were replied to or I was called within minutes, even though it was in the evening. The whole experience was totally pain free. It's great to receive such customer service.

15 October 2025
Unprompted review
Rated 5 out of 5 stars

Very professional

Very professional. Impressed with the way they dealt with my desire to lease a vehicle and how prompt everything was explained and expedited.
Will definitely use Lease Car Direct again.
Thanks!

3 October 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

This was a new experience for me. I'm delighted to say that the whole process was seamless and communication (from Harj) was first rate: efficient; responsive and polite.
I would certainly use Lease Car Direct again.

24 September 2025
Unprompted review
Rated 5 out of 5 stars

A speedy and seamless service

A fab and seamless service especially from Harj - thank you. He was able to get me a great deal and was clear at what would happen throughout the process. LOVE my new car and delivery was super quick!

24 September 2025
Unprompted review
Rated 5 out of 5 stars

I was managed very professionally by…

I was managed very professionally by Harj who explained the process from initial order to delivery
Really competitive and he kept me updated on the car from start to finish
Excellent lease company and I would highly recommend them

19 September 2025
Unprompted review
Rated 5 out of 5 stars

Friendly and Efficient Service

The easiest and friendliest process of leasing a car for the first time. Got me an amazing deal with first class service. The car got delivered to my door in a matter of weeks, I couldn’t recommend these guys enough!

27 August 2025
Unprompted review
Rated 5 out of 5 stars

Whole experience was seamless with…

Whole experience was seamless with Harj. Car was delivered within two weeks. Small little hiccup with the delivery day due to the transporting company breaking down. Harj arranged for a full tank of fuel on delivery as compensation. Overall great experience, fast, efficient. Really happy with my car. Would recommend.

14 June 2025
Unprompted review
Rated 5 out of 5 stars

LOVE MY NEW CAR

Had my car delivered Wednesday morning. It is fabulous. From start to end the whole process has been smooth and efficient. Always contacted me with updates and was always happy to help with questions I had and if he couldn’t answer them, he always went out of his way to get the answers in a timely manner. Outstanding customer service from this car lease company and will continue to use them in the future and will recommend them highly.

11 June 2025
Unprompted review
Rated 5 out of 5 stars

New T Roc R

New T Roc R delivered on time and very good value. Whole process was simple and kept informed on delivery dates. 100 per cent recommended

9 April 2025
Unprompted review

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