Leasing Options Ltd Reviews 23,139

TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Evaluating 4,482 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness and positive attitude, making the entire process pleasant and easy to understand. The customer service is frequently highlighted as outstanding, with many appreciating the personalized and efficient approach. Reviewers are particularly impressed with the quick response times and the smooth user experience, noting that the staff goes above and beyond to ensure satisfaction and clarity throughout.

What people talk about most

Staff

Customers had positive experiences with staff. Many reviewers praised the helpfulness, professionalism, and... See more

Service

Clients share positive opinions on service, consistently highlighting the professionalism, efficiency, and... See more

Customer service

People report positive experiences with customer service, highlighting the helpfulness and efficiency of... See more

User experience

Consumers find user experience to be positive. Many reviewers describe the process as smooth, easy, and... See more

Response time

Users describe positive interactions with response times. Customers consistently praise the quick and timely... See more

Reviews shaping this summary

Rated 5 out of 5 stars

"Excellent service from James!" James at Leasing Options was absolutely brilliant from start to finish. He was knowledgeable, friendly, and made the whole leasing process incredibly easy to understan... See more

Company replied

Rated 5 out of 5 stars

This was the first time we have leased a car so we’re unsure of the process. Our assigned account manager Lola was great. Very friendly with expert advice, and no high pressure sales. Would absolut... See more

Company replied

Rated 5 out of 5 stars

Salvatore Musso has been extremely helpful throughout the whole process of leasing a new car He took the time to explain everything in detail making sure he answered any questions we had. I cannot re... See more

Company replied

Rated 5 out of 5 stars

From the first contact I had with Jo, she understood my requirements and helped secure the right car and best deal for me. Throughout every conversation she has taken time to ensure I understand the p... See more


Company details

  1. Car rental service
  2. Car dealer

Information provided by various external sources

Delivering New cars to the UK for for over 30 years. Cars Vans and Pick ups, all at great prices! We love to deliver exceptional customer service and enjoy hearing about it even more!


Contact info

5.0

Excellent

TrustScore 5 out of 5

23k reviews

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Rated 5 out of 5 stars

Great Service

Great , speedy professional service ftom Chris

21 May 2026
Unprompted review
Leasing Options Ltd logo

Reply from Leasing Options Ltd

We're so glad you had a great experience! We appreciate your kind words for Chris :)

Sophie White
Customer Experience Manager

Rated 5 out of 5 stars

This was the first time we have leased…

This was the first time we have leased a car so we’re unsure of the process. Our assigned account manager Lola was great. Very friendly with expert advice, and no high pressure sales. Would absolutely recommend Leasing Options Ltd, especially if all the account handlers are as fab as Lola!

21 May 2026
Unprompted review
Leasing Options Ltd logo

Reply from Leasing Options Ltd

Hi Jules

We're so happy to hear we made your first leasing experience a positive one! We truly appreciate your kind words for Lola and your recommendation and i can tell you the rest of the team sure are just as fab ;)

Sophie White
Customer Experience Manager

Rated 5 out of 5 stars

So professional and polite top man…

So professional and polite top man Steve boulton

21 May 2026
Unprompted review
Leasing Options Ltd logo

Reply from Leasing Options Ltd

Hi Paul

We are so pleased to hear about your positive experience. Thank you for your kind words for our lovely Steve :)

Sophie White
Customer Experience Manager

Rated 5 out of 5 stars

Very happy with the service I received.

The whole process was quick, efficient and informative. Hayley was helpful, prompt and answered all of my questions sufficiently. Very happy with the service I received.

20 May 2026
Unprompted review
Leasing Options Ltd logo

Reply from Leasing Options Ltd

Hi Katy

We're delighted to hear that your experience was quick, efficient, and informative. We appreciate your kind words about Hayley and our service.

Sophie White
Customer Experience Manager

Rated 5 out of 5 stars

This is my first time leasing a car and…

This is my first time leasing a car and Leasing Options web site offered me the car and best deal I was looking for. Once I agreed to proceed with my Options I was contacted by Kevin who couldn't have been more helpful. He walked me through the process, told me every detail that I would need to know. He was pleasant on the phone, no hard sell.
Any questions I asked He was very helpful with. If anyone is looking to lease a new car I couldn't recommend Kevin and Leasing Options higher than I can.

20 May 2026
Unprompted review
Leasing Options Ltd logo

Reply from Leasing Options Ltd

Hi Iain

We're so pleased to hear about your positive first leasing experience with us. It's wonderful that our website helped you find the perfect deal and that Kevin provided such helpful and clear guidance without any pressure. We truly appreciate your high recommendation.

Sophie White
Customer Experience Manager

Rated 5 out of 5 stars

Kelly was very responsive and assist…

Kelly was very responsive and assist with any chnages very quickly.

21 May 2026
Unprompted review
Leasing Options Ltd logo

Reply from Leasing Options Ltd

Hi Toby

We are so glad Kelly was responsive and helpful. Thank you for your kind words!

Sophie White
Customer Experience Manager

Rated 5 out of 5 stars

Michelle is perfect at her job

Michelle is perfect at her job, she couldn’t have been more helpful and straightforward for somebody who is new to leasing.

20 May 2026
Unprompted review
Leasing Options Ltd logo

Reply from Leasing Options Ltd

Hi Javay

We are so glad to hear Michelle provided such helpful and straightforward assistance. Thank you for sharing your positive experience! :)

Sophie White
Customer Experience Manager

Rated 5 out of 5 stars

This is now the second car I have leased

This is now the second car I have leased and the experience just gets better & better. I was assigned a new accounts manager by the name of Ann Houten who conducted herself with good knowledge and was pleasant, courteous and very professional.

19 May 2026
Unprompted review
Leasing Options Ltd logo

Reply from Leasing Options Ltd

Hi James

We are so pleased to hear your leasing experience continues to improve :) We appreciate your kind words regarding Ann's excellent service.

Sophie White
Customer Experience Manager

Rated 5 out of 5 stars

Great deal on our juke and very polite…

Great deal on our juke and very polite and professional service from Paul Holroyd

21 May 2026
Unprompted review
Leasing Options Ltd logo

Reply from Leasing Options Ltd

Hi Daniel

We're glad you enjoyed your experience. We appreciate you sharing your positive feedback with us.

Sophie White
Customer Experience Manager

Rated 5 out of 5 stars

Great Experience

Craig has been great throughout this process, always available no matter the question or query. Can’t fault him at all. Thank You Craig

21 May 2026
Unprompted review
Rated 5 out of 5 stars

Outstanding Service

Many thanks to Damian Webber and the team at Leasing Options, extremely prompt, professional and helpful. Could not have asked for better service, would highly recommend.

21 May 2026
Unprompted review
Rated 5 out of 5 stars

This was my first experience of dealing…

This was my first experience of dealing with Leasing Options. The service that we have been given from Ashley Allen from start to finish has been exemplary. He was always very clear throughout of all costs so nothing came as a surprise. He was very helpful and made sure we were getting the best deal available.

18 May 2026
Unprompted review
Rated 5 out of 5 stars

I can’t praise and thank Paul enough as…

I can’t praise and thank Paul enough as I had issues with my finance agreement however he managed this for me and went far beyond and exceeded my expectations in dealing with this. I will have no hesitation in recommending Paul to family and friends who are looking for leasing a vehicle
Paul, once again many thanks for going over ands above to ensure everything went through and I am looking forward to delivery of my new vehicle

19 May 2026
Unprompted review
Rated 5 out of 5 stars

Would recommend

This is the first time I have used Leasing Options. The service has been very quick and professional since I first made contact. Paul Holroyd phoned and emailed regularly and made sure he did everything he said he would. Would certainly use again if looking to lease a second car.

21 May 2026
Unprompted review
Rated 5 out of 5 stars

First Class service

Ashley Allen made the whole process easy! First class service! Friendly, approachable and always there to answer my questions! Looking forward to receiving our new car! Much better value than main dealers!!

21 May 2026
Unprompted review
Rated 5 out of 5 stars

This is the first car I've leased

This is the first car I've leased, Ashley helped me every step of the way, responding within minutes and providing an excellent level of customer service.
Definitely would recommend to anyone looking for a lease.

21 May 2026
Unprompted review

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